SHUMON AHMED Sensitivity: Confidential PAGE *

More than 8 years of Quality Assurance testing experience to obtain a responsible QA position in a progressive organization where I can effectively utilize my expertise and qualifications to develop and improve the Quality Assurance aspect of the company.

Key Areas of Expertise

● Manual & Automation Testing ● Software development Life Cycle (SDLC) ● Software Testing Life Cycle (STLC) ● Agile

(Scrum), Waterfall, Iterative ● HP Application Life Cycle Management (ALM)/QC ● Oracle Database ● SQL ● HP Quick Test Pro (QTP)/UFT ● Automaton Framework ● VB Script ● Black Box Testing ● Functional Testing ● Integration Testing

● Regression Testing ● Requirement Analysis ● Test Plan ● Test Cases ● Test Scenarios ● Log Defect ● Defect Analysis ● Reporting

Professional Summary

• Green card holder & over seven years of software Testing experience in both Manual and Automation.

• Solid understanding of Software Development Life Cycle & Testing Methodologies.

• Involved in entire Project lifecycle from requirements, testing to delivery.

• Proficient in both Manual and Automation testing, mostly used automation testing tools such as HP Quick Test Professional (QTP)/ Unified Functional Testing (UFT).

• Solid understanding of QA Methodologies like Waterfall, Iterative, and Agile (Scrum & Kanban).

• Expertise and experienced in performing various kinds of Black box testing like Functional, Integration, Backend, Regression, Smoke, System, End to End, System and UAT testing.

• Extensive experienced in writing and executing Test cases and Test Scripts, mentoring customer's staff, working with overall team to meet project goals.

• Extensively experienced to work with various defect tracking tools like HP ALM /Quality Center, Rally, Jira, MS Team foundation Server (TFS) & MTM

• Familiar with different standard like CMMI, IEEE and ISO standard and exposure to the Star Team, Clear Case, a Configuration Management Tool.

• Excellent Organizational ability, Communication skills, analyzing skills, technical documentation and reporting skills.

• Strong communicator and skillful in working closely with various team members to identify and resolve problems. Educational Background

BACHELOR OF ARTS

MASTER'S IN POLITICAL SCIENCE

NATIONAL UNIVERSITY OF BANGLADESH - 2007

NATIONAL UNIVERSITY OF BANGLADESH - 2010

Professional Experiences

American Express New York, NY

Software Development Engineer in Test (SDET) December2019 – present Marketing force

• Testing Application with Various Roles, Profiles, Users, Sharing rules and Assignments, Object Manager Verification, User profile Setup, Default Campaign Members

• Working with DRONE API, Status Update API, Exclusion Admin and Variable API Integration

• Worked in Marketing cloud End 2 End Campaign Journey to Communication (Offer) Creation of Products for Customer /Prospect /Non-Card within Open and Consumer Business Unit

• Product, Offer Constructs Validation to Support the Communication for Approval

• Submission of Offer Through their Solicitation and Response Channels of Email, Direct Mail, Digital Marketing Site Enhancement, Customer DM, Phone Inbound/Outbound Channel Config

• Creative Creation and Validation Through AEM Integration and Business Admin Authorization SHUMON AHMED

adc0hy@r.postjobfree.com 917-***-****

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• Audience Product and Global Audience and Targeting Setup, CSP (Cornerstone Scoring Platform) Model Integration through APIGEE

• Segment (Experience), Segment Targeting, Mail plan Checkout Process, Vendor Layout and Personalization Selection Admin, Work Packets Creation Process and Final Checkout Approval Process, Scheduling Execution for Card member Simulation and Execution setup and App log Verification for Integration JSON Logs.

• Used Rally For Test Management tool, Maintained, Updated, Reviewed Confluence For High Level Documents, WFDs, QA Test Regression Suite, Bitbucket and Git Process to commit,Push,Pull from Local To develops, Jenkin Job Configuration, Sauce labs Executions for Test Automation

• IntelliJ for Selenium Process in Writing Cucumber Feature, Step Def, Pages using Page Object Dynamic Model Framework, Able to write Code Based on Any given Framework and Scenarios based on Standard org process. Pennsylvania Higher Education Assistance Agency (PHEAA) Harrisburg, Pennsylvania Test Lead April 2019 –December 2019

• Excellent understanding of Software Development Life Cycle (SDLC) and importance of QA in Development/ Enhancement and Maintenance of software applications.

• Perform the baseline testing on mainframe screen and performed code coverage using UFT Record and play feature.

• Developed and maintained automated test scripts to support regression testing and participated actively in system and regression testing.

• Outstanding technical and analytical skills, with extensive knowledge of COBOL, UNIX, and IBM Mainframe Systems.

• Communicating with team members, Assigning task, Generate daily test report, Help team members, Help team members for understanding related assigned task for creating TS/TC, Verifying defects, Moderating defect triage meeting, At time perform black box testing.

• Test plans, Test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an AGILE method (story boards, modeling, team design sessions, etc.).

• Developed Test scripts through LoadRunner VUGen and Created Different Scenarios for each Application, executing them in ALM.

• Developed and maintained automated test scripts to support regression testing and participated actively in system and regression testing.

• Experience in Backend testing by writing SQL queries, functions, views, packages and procedures to test the integrity of application.

• Proficiency in testing the applications compatibility on UNIX and Windows … XP platforms.

• Extensive data validation in batch files, reports and databases; used SQL to query database extensively for data validation; expert in SQL for sub-queries, nested queries and for complex data enquiries.

• Good knowledge on Object Oriented Programming (OOP) concepts. Extensively used Java, VBscrpting for test case automation.

• Hands on coding experience with Java Language.

• Automated functional test cases using tools like Selenium IDE, Selenium RC, and Selenium Web Driver (JUNIT and Java TESTNG).

• Extensively worked in executing tests by using Selenium grid/Testing in different browsers/Cross Browser testing.

• Extensive knowledge on web technologies like JavaScript, XML, XPATH, AJAX, HTML, CSS, SOAP, and JQuery.

• Familiar with SOAP UI and REST API web services testing.

• Solid knowledge of automation testing in Robot framework.

• Experience in writing Test Plans, Test Scripts and Test Cases as well as executing them.

• Experience with Java Unit Testing frameworks JUnit4/3 and Testing.

• Working knowledge in Web development and testing tools like Firebug, Fire Path, XPath, DOM Inspector, and Chrome Console.

• Developed User Guides, Documented Business Systems and procedures.

• Well exposed to different troubleshooting/debugging/testing/version control methodologies.

• Good experience in for testing Mobile Applications and Desktop applications.

• Capable of working as an individual and also as a part of team.

• Outstanding technical and analytical skills, with extensive knowledge of COBOL, UNIX, and IBM Mainframe Systems.

• Developed and Executed JMeter Scripts.

• Communicating with team members, Assigning task, Generate daily test report, Help team members, Help team members for understanding related assigned task for creating TS/TC, Verifying defects, Moderating defect triage meeting, At time perform black box testing.

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• Test plans, Test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an AGILE method (story boards, modeling, team design sessions, etc.).

• Used Maven for project building and GitHub for version control repository.

• Performed Baseline (sanity) test, stress test and high volume of users (capacity planning) using Jmeter and monitored the performance of the load test on the system and measured database response time, Http request, Login and proxy server.

•

• Used Maven for project building and GitHub for version control repository.

• Responsible for creating the test cases in Test Rail and mapping them with the user Story in Jira.

• Created feature files in Gherkin syntax and step definition files in Cucumber with BDD practice to test the behaviors of the application.

• Discussed with QA team members about mapping and preparing a Requirement Traceability Matrix (RTM) and deciding the Test Coverage.

• Actively participated in agile scrum development including sprint planning, daily Scrum and Retrospective meeting.

• Excellent understanding of Software Development Life Cycle (SDLC) and importance of QA in Development/ Enhancement and Maintenance of software applications.

• Expertise in Manual and Automated Testing in different testing methodologies like Agile, Scrum, Waterfall etc.

• Develop and implement all kinds of documents such as Test plan, test scenarios, test cases, test scripts, defect analysis report, RTM by following Agile (Scrum) Methodologies with large scrum team.

• Communicating with team members, Assigning task, Generate daily test report, Help team members, Help team members for understanding related assigned task for creating TS/TC, Verifying defects, Moderating defect triage meeting, At time perform black box testing.

• Test plans, Test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an AGILE method (story boards, modeling, team design sessions, etc.).

• Participated in preparing a smoke test for the application under test, which included the basic test cases, to ensure that the application is stable enough in the QA environment to start functional testing.

• Responsible for creating the test cases in Test Rail and mapping them with the user Story in Jira. Macys New York, NY

Software QA Lead February 2016 – January 2019

• Involved in creating Test Plans, Test scenarios, Test scripts and Test cases that correspond to the test requirements in order to maximize verification coverage of system variables.

• Exposure to various requirements developed and executed both manual and automation test scripts.

• Developing test cases/scripts for Regression tests in QTP, and Data Driven tests using automated test tools. Working experience with on site and off shore teams based on schedules.

• Experience in VB for HP/Mercury Quick Test Professional.

• Experience using different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository and Descriptive Programming.

• Experience in QTP–VB Script programming standards, developing reusable functional libraries used in different scripts.

• Created and maintained SharePoint publishing and collaboration sites, libraries, and lists

• Experience in E-Commerce platform implementation testing.

• Served as sole SharePoint in charge and gathered user requirements, then developed and supported solutions on the SharePoint platform to meet business needs.

• Collaborated with business analysts, designers, and system owners in the testing of new software programs and applications.

Rosemont, Illinois

January 2019 – April 2019

US Foods

Test Lead

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• Hands-on experience in Black box, E2E, User Acceptance, Functional, Integration, GUI, System, Usability, Regression and Security testing.

• Participation in requirement review meetings, analyzing requirements, developing test plans and cases, Requirement Traceability Matrix, Defect management, Reporting and tracking.

• Good working experience in UNIX and shell scripts.

• Testing web services, XML (request and validating responses), WSDL using SOAPUI tool. Modified end points when we worked on different servers and different versions of Web Services.

• Documented process of creating test plans, test cases/scripts, test execution, and metrics reporting for HPQTP/QC/ALM.

• Organized and tested web applications on various platforms.

• Tested manually and automatically large-scale e-Commerce project.

• In-depth knowledge testing Mobile applications and devices and experience in testing the application on different Mobile Handset.

• Well exposure of testing applications on wide range of mobile handset of different vendors including Nokia, Samsung, Google G1, Motorola, Windows Mobile, HTC, LG, iPhone, etc.

• Participation in Walk through and Defect report meetings periodically with client.

• Created detailed bug reports using QC/ALM and worked with the development team to resolve issues. Travelers Insurance Hartford, CT

QA Analyst October 2013 – January 2016

• Developed test plan and test cases for Application different modules.

• Responsibilities included Manual GUI Testing, Functional Testing, Integration Testing, Regression Testing, Interface Testing, End-to-End Testing, Database Testing and User Acceptance Testing.

• Client Application Testing, Web based Application Testing.

• Responsibilities included Manual, Acceptance, Functional, Integration, System, GUI, testing of the system.

• Test plans, Test scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an AGILE method (story boards, modeling, team design sessions, etc.).

• Participated in preparing a smoke test for the application under test, which included the basic test cases, to ensure that the application is stable enough in the QA environment to start functional testing.

• Responsible for creating the test cases in Test Rail and mapping them with the user Story in Jira.

• Presented test cases at cross functional test cases review meetings with test team, system analyst and product management teams and have emphasized need for better change control process for critical user stories.

• Provided defect status reports & test-case execution reports on weekly basis using TestRail tool.

• Performed sanity, integration, regression and system testing to verify incremental and existing functionality.

• Executed test cases on development builds and do bug logging and bug tracking using Atlassian Jira & TestRail test Management Tool.

• Identified the Test Cases to be automated and generated the automated scripts using HP Unified Functional Testing

(UFT).

• Performed data driven testing and Regression testing using HP Unified Functional Testing (UFT).

• Experience to eliminate redundant pop up messages to cut down script run times using recovery scenarios in HP Unified Functional Testing (UFT).

• Used extensive SQL queries from the front-end using database checkpoints in HP Unified Functional Testing (UFT). to perform backend database testing.

• Interacted with the developers for bug fixes and problem resolution.

• Used SQL and PL/SQL queries to verify the data from the Oracle database.

• Wrote SQL query using TOAD for database testing and have good knowledge of database.

• Wrote numerous SQL scripts to inspect data within the database.

• Worked closely with Lead Database Engineer to implement reporting and analytics front-ends.

• Coordinated with software engineers to assist with quality assurance, program logic, and data processing.

• Produced reports and documentation for all testing efforts, results, activities, data, logging, and tracking.

• Communicated test progress, test results, and other relevant information to project stakeholders and management.

• Established run for record documentation revised with traceability from the automation tests to the manual tests for the development team.

• Implemented Automated-testing methodology.

• Automated the functionality and interface testing of the application using HP Unified Functional Testing (UFT). SHUMON AHMED Sensitivity: Confidential PAGE 5

• Insert Object Data Verification Check point on HP Unified Functional Testing (UFT). automation testing tools.

• Verify Back End Data after interacted with front-end Automation Test scripts.

• Used HP Unified Functional Testing (UFT). for object repository creation and maintenance, used regular expression, re-usable actions, data table, checkpoints and recovery scenario.

• The Analyzed requirements and user cases, certified application-specific software performed ambiguity reviews of business requirements and functional specification documents

• Developed and documented effective test procedures, which effectively directed other's work. Lead brainstorming sessions to identify key testing concerns and prevent insufficiently broad testing.

• Imported data from the Database to the Data table and performed Data Driven testing with different Data sets for reports generation module in HP Unified Functional Testing (UFT).

• Verify test approach, validate build stability, test and evaluate, and achieve acceptable mission.

• Involved in creating Test Plans, Test scenarios, Test scripts and Test cases that correspond to the test requirements in order to maximize verification coverage of system variables.

• Exposure to various requirements developed and executed both manual and automation test scripts.

• Specified testing requirements, converted requirements to tests, designed test steps, generated test templates, created requirement coverage and imported test cases in the Test Lab.

• Created, executed tests, generated the test reports and created graphs using Quality Center.

• Prepared Tool Mentor documentation & PowerPoint presentation of Quality Center for the client and for the team members.

• Developed Requirement Traceability Matrices and Test Analysis Report.

• Involved in Functionality, Regression, Black Box, Back-end, Integration, User Acceptance, Load, Stress and Performance Testing.

• Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.

• Involved in validating the data, which has been populated into database tables using PL/SQL.

• Responsible for identifying the functional test cases for Regression Testing and automate test scripts using Quick Test Pro.

• Communicated defects encountered during Regression Test and followed-up with developers until all issues were resolved.

• Coordinated closely with programmers to ensure proper implementation of tests, provided feedback, and documented test results.

• Document the results of testing using the projects defect tracking system and provides input to the Software Test Report for each release.

PROJECT ENVIRONMENT

HTML, HP Quality Center (QC)/ALM, SQL, Windows 7, 8, XP, Share point, Outlook, Lync, HP Quick Test Pro (QTP)/UFT, Oracle. Etc.

TECHNICAL SKILLS

TEST MANAGEMENT TOOL HP ALM/QC (QUALITY CENTER), JIRA, TESTRAIL, RALLY AUTOMATION TOOL HP QTP (QUICK TEST PROFESSIONAL), UFT, SELENIUM WEB DRIVER APPLICATION WEB BASED, AND CLIENT SERVER BASED

APPLICATION LANGUAGES HTML, VB, JAVA SCRIPT

SCRIPTING LANGUAGES VISUAL BASIC SCRIPT (VBS), JAVA METHODOLOGY AGILE (SCRUM), WATERFALL, ITERATIVE.

OPERATING SYSTEM WINDOWS 98, 2003, WINDOWS XP, WINDOWS 7, VISTA. RDBMS ORACLE

OTHERS SOFTWARE OFFICE SUITE, LYNC/SKYPE

Wells Fargo New York, NY

Quality Assurance Tester October 2011 – September 2013

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