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Admission counselor, center coordinator, backend operations

Location:
New Delhi, Delhi, India
Salary:
37000
Posted:
April 29, 2020

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Resume:

Manisha Abhishek Gullaiya

Address: H.No- ***-C/* ShahpurJat,

Near Panchsheel Park,

New Delhi - 110049

Email-id: adc0gk@r.postjobfree.com

Contact Info: 886*******

CAREER OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, skills & knowledge.

EDUCATIONAL QUALIFICATION

PGDBA (HR) from symbiosis centre for distance learning (2011-2013) with 74%.

BBA (Management) from Jamia Hamdard University (2006-2009) with 60%.

Certification from Ministry of Youth Affairs for social-service (2010-2011).

12th from CBSE Board (2005-2006) with 60%.

EXPERIENCE

Worked with ‘Vision IAS’ from May-2019 till Dec-2019 as an ‘Admission Counselor’.

Role & responsibilities handled at ‘Vision IAS’.

●Handled students & parents concerns, through the phone, chat, e-mail & in-person.

●Provided counseling to students & parents for the various courses.

●Maintained the student data on various portals & made various reports.

●Coordinated various activities with-in the team for the smooth running of daily operations.

●Updated management from time to time to make improvement in the running process.

●Trained new joinees & reported their work performance.

●Arranged interaction & mentoring sessions for the rankholders.

●Handled the communication between the students & lecturers.

Worked with ‘Australian Technical & Management College’ from April-2017 till Feb-2019 as an ‘Admission Support Executive’.

Role & responsibilities handled at ‘Australian Technical & Management College’

●Organised & maintained the records of onshore & offshore students

●Provided counseling & briefing to the students & parents.

●Handled the communication between the offshore & onshore teams.

●Handled the concerns of students, parents, marketing people & agents.

●Helped in the selection process of new joinee & trained them for the process.

●Prepared daily reports for the management.

Worked with ‘Consortium Design LLP’ from April-2014 till Dec-2016 as an ‘Admin Executive’

Role & responsibilities handled at ‘Consortium Design LLP’

●Managed the day-to-day operations of the office.

●Organised & maintained the files & records.

●Planned & Scheduled the meetings & appointments.

●Made the travel & guest arrangements.

●Handled requests & queries appropriately.

●Organised the various celebration functions in the office.

INTERNSHIP

●Experience gained at 'SourceHOV' as a Mortgage Loan Processor for Bank of America.

SKILLS

●Excellent written & verbal communication skills.

●Basic accounts knowledge.

●Good at imparting induction training & the process training.

●Good at drafting the official emails, with speed & accuracy.

●Knowledge of Ms-office & email writing.

COMPUTER KNOWLEDGE

●Basic computer knowledge & Internet savvy.

CO-CURRICULAR ACTIVITIES

●Worked in ITPO (India Trade Promotion Organization) in various events.

●Participated in various communication & motivational programs.

●Participated in Environment Management, Health Awareness & Educational Programs with Nehru Yuka Kendra (Ministry of Youth Affairs).

PERSONAL PROFILE

●Husband’s Name: Mr. Abhishek Gullaiya

●Date of Birth:16-Apr-1989

●Nationality: Indian

●Marital Status: Married

●Sex: Female

●Language Known: Hindi & English

DECLARATION

I do hereby declare that the above details furnished by me are true & correct to the best of my belief & Knowledge.

Date:

Place: Manisha



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