Pamela Frizzell

Port Charlotte, FL ***** 941-***-**** adc0fk@r.postjobfree.com

Profile of Qualifications

Diligent and resourceful leader competent in conducting research and investigations for legal executives

Track record of identifying redundancies and areas of improvement to ensure maximized resources are being used to streamline business operations

High level of professional integrity instrumental for maintaining confidential records, files, and documents

Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and achieve on-time, on-budget, and high-quality performance goals

Dynamic communication and interpersonal relation skills with a continual commitment to cultivating strong client relations, motivating teams, and aligning all daily operations with long-term client and law objectives

Key Areas of Expertise

Records / Data Management

Legal Research

Law Reviews

Deed / Will Management

Office Operations

Administrative Support

Regulatory Compliance

Report Generation

Client / Business Relations

Professional Experience

Administrative / Medical Assistant, Antoine Dakouny – Port Charlotte, FL 2019

Produced in-depth reports that detailed daily operations, patient services, and suggestions for improvement

Closely monitored patient vital signs and reported discrepancies to medical personnel

Prepared, refilled, and administered prescriptions to patients

Delivered outstanding customer service by quickly greeting patients, determining their needs, and addressing their concerns or inquiries regarding treatments or procedures

Compassionately administered accurate dosages of Testosterone or Vitamin B-12 injections to patients

Receptionist / Scheduling / CNA, A Better Solution – Sarasota, FL 2018 – 2019

Handled a high-volume of phone calls addressing customer inquiries or concerns

Delegated daily assignments and tasks to Caregivers

Efficiently prepared and distributed invoices to appropriate parties

Proactively identified and reconciled account or other administrative issues

Strategically coordinated, planned, and managed company schedules, appointments, and meetings

CNA, Consulate Health Care – Port Charlotte, FL 2014 – 2018

Worked with patients to assist them with bathing, dressing, feeding, and changing activities

Provided Physical Therapy assistance to patients by demonstrating exercises in accordance with PT plans

Reported irregularities in vital signs to medical professionals

Organized engaging activities for patients to maximize satisfaction and participation

CNA, Assisting Hands and A Lending Hand – Sarasota, FL 2012 – 2014

Actively assisted patients with performing everyday living activities including cooking, cleaning, bathing, personal hygiene, changing, feeding, and running errands

Safely transported patients to and from Doctors appointments

Cashier, Fast Stop Convenience Store – Chesapeake Beach, MD 2011 – 2012

Ethically handled a large number of customer transactions in a timely fashion

Controlled ordering and inventory to maintain optimal stock levels of merchandise

Generated thorough reports consisting of updates on daily activities, merchandise levels, and sales

Legal Secretary, Law Offices of Robert Y. Clagett/MD Home Title – Marlboro, MD 1999 – 2011

Provided dynamic administrative support to legal staff by managing deeds, wills, Hud-1s, Title Search, accounting activities, and a multi-line phone system

Temp Worker, Manpower Temp Services – Severna Park, MD 1995 – 1999

Displayed a friendly and professional demeanor when addressing customer questions

Skillfully developed and implemented engaging marketing strategies to optimize business development

Prepared and administered payroll reports for various companies

Professional Experience Continued

Customer Service, Quick Stop – Edgewater, MD 1993 – 1996

Assistant Manager, KidsMart – Annapolis, MD 1992 – 1994 / 1995 – 1996

Regularly handled a large number of cash transactions

Maintained appropriate levels of inventory based on customer demands

Demonstrated exceptional customer service skills while quickly addressing client complaints

Produced closing reports on a daily basis

Education & Professional Development

Bachelor of Arts in Business Administration, Conc. in Legal Studies, Strayer University; 2010

Paralegal Certificate, Maryland

Notary Public, State of Florida

Community Involvement

Volunteer, PTA Windy Mill Middle School; 2000 – 2003

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