Diondre M. Reeves

adc0f8@r.postjobfree.com

Cell: 404-***-****

Dedicated Quality Assurance Technician Lead with 11 years of experience providing customer satisfaction through organization and communication to ensure the highest quality of product is offered. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.

Areas of Expertise

HACCP Experience

Problem Solving & Resolution

Microsoft Word, Excel

Blue Print Reading

Operational improvements

Front-End Supervision

Excellent verbal and writing skills

Teambuilding & Training

Daily/Monthly Management Reports

Experience In Auditing

Professional Experience

Temporary Assignments/Q.C 08/19 to Current

CSM Bakery Solutions, Tucker, GA

Contract Assignment

Quality Control Technician Lead 9/17 to 01/18

Assured consistent quality of production by validating processes; providing documentation; and managed staff. Prepared and completed daily action plans; implemented production, productivity, and continuous improvement of taste; resolved line problems; and completed audits. Prepared quality documentation and reports by collecting, analyzing and summarizing information including failed processes.

Hormel Foods, Tucker, GA 10/13 to 08/17

Quality Control Technician Lead

Trained and developed new technician into high-performing team members. Conduct routine spot inspections of materials, machinery, and production lines to ensure compliance with product specifications. Generated daily, weekly, and monthly reports detailing findings and reported deficiencies to management, updated logs and records to facilitate comprehensive information for review. Evaluated discarded products and recommended disposal measures. Followed all regulations and safety practices at all times. Repair and calibrates worn parts on measuring instruments as well as clean and lubricates.

Schwan’s Food Co./Armstrong — Atlanta, GA

09/07 to 07/13

Quality Assurant Technician

Responsibilities include but not limited to ensuring appropriate tools are used, processes are followed and quality deliverables are met. Use quality assurance resources to track/monitor and report progress by producing defect reports to prioritize and track defects. Prepared standard test reports by analyzing collected data on specific tests and proactively remained current on new procedures.

Recognition for excelling in areas implementing food Manufacturing processes that support compliance with safety standards and FDA requirements.

Dollar General — Tucker, GA

02/06 – 10/07

Assistant Manager

Maintained daily record of all transactions and generated reports for store manager. Input of order supply requests to replenish merchandise. Reorganized the sales floor to meet company demands, resolved complaints and motivated sales employees to improve morale, performance, and store revenue.

Provide training to different areas of the business including but not limited to new hires and sales.

Auto Zone — Tucker, GA

02/03 – 12/05

Senior Sales Associate

Provided excellent customer service by knowing the inventory and being able to ask probing questions to help diagnose issues and make recommendations on necessary parts for car repair to customers. Assisted with inventory, and reconciling cash receipts. Determined staff promotions, demotions, and terminated employees when necessary.

Ability to direct and maintain staffing, a great team player with a ‘can do attitude’

Hazard And GMP Certification

Education and Training

Lakeside High School 06/2001

American Intercontinental — Atlanta, GA

Projected Grad:2020

Bachelor of Science Degree in Computer Information Systems

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