Arpit Singh

+91-987*******; adc0d2@r.postjobfree.com ; 13/193 New Moti nagar,New delhi-110015 ground floor

Professional Overview

Insightful experience of 11+years in the areas of real estate sales,fmcg and marketing Business Development, Team Management, branding and vendor development,retail sales including Customer Relationship Management.

• Result oriented and business perspective by a consistent track record of exceeding targets and expectations.

Proven Problem solving and Execution skills,

Possess sound business acumen in understanding and analyzing the business situations, customer-value maximization, and customer-need identification.

•Recognized as a hands-on, proactive troubleshooter who can rapidly identify business problems, formulate tactical plans, initiate change and implement effective programs in challenging environments.

•Proven expertise in critical evaluation of sensitive issues and conceptualizing need based solutions for enhancing operational efficiency and profitability.

•Superior people management and leadership skills; sound knowledge of process and system; and proven ability to work independently as well as a part of a team.

Reliance Property Solutions (Anil Dhirubhai Ambani Group) june 13 - Till date

Current Designation – Branch Sales Manager

Currently looking after branches of Noida,Greater noida,& Ghaziabad with Direct sales team

Conduct Scope for business by identifying builders, understanding their projects and working on mutual terms and conditions for better business and revenue.

Identifying and analysing the economic condition of real estate in a region like Noida,greater noida & Ghaziabad

Maintaining the BPMS and lean six sigma process of the Reliance property solutions

Support business in Implementation of the improvement initiatives

-Business development.

-Managing entire Sales team.

-Liasoning with builders for new projects as well as existing.

-Bringing Higher slabs to get the competitive edge.

-Assisting in lead generations.

-Setting up adjustment for site sitting for executives for direct catching of clients

-Setting up marketing strategies so as to promote sales.

-Directly involved in closure of deals.

-Introducing different vendors for empanelment for lead generation.

-Entire collection from builders.

-Raising bills.

-Assisting marketing team in project marketing.

-Training of executives.

-Meeting the targets for both sales & collection.

-Managing portals like magicbricks, propertywala, common floor & housing.com etc

-CRM.

-Productivity management for executives.

-Carried out telephone marketing.

-Managing broker network.

-Resale of units (properties).

-Follow of legal process for agreements & contracts.

-Preparing Sales report, DSR, executive trackers etc.

-Maintaining relations with builders so as to gain opportunity.

Key accomplishments

Key person in the start up of Reliance Property Solution since noida region was at alarming stage.

Been Awarded for Best sales & collection manager.

Reviving up regions like Noida,Greater noida & Ghaziabad

Sr. Sales Manager Sales and Marketing in Property Paradise – Jan ’13 to May ‘13(Sister co.Investors clinic)

Responsibilities

-Assist clients with property sales and development

-Hold open house inspections, instructing clients on best practices for selling success and liaising between renters/owners and prospective buyers for property inspections

-Preparation of legal documents including listings and sales contracts

-Provide legal, economic and market advice to prospective clients

-Liaise with lenders, home inspectors prior to contract negotiations

-Ensuring terms and conditions of agreements are met

-Maintaining and liaising with clients, building relationships with clients to encourage returning business

-Coordinate property closings and overseeing document signing

-Analyse market trends to determine competitive market prices

-Assisted agents and brokers with sales procedures

-Assisted with the preparation of legal documents including listings and sales contracts for agents

-Delivered and picked up financial and title documents for clients

-Assist with copywriting and uploading of images for online sales listings

-Carried out telephone marketing

-General administration duties.

-Providing leadership, direction, and managerial guidance to sales and marketing team

-Ensuing compliance with established vision and realization of the company’s objectives and delivering of its expected services to clients and investors

-Assisted the probable buyers in searching properties as per their budget and likings by providing then options and demo tours

Assistant Sales & Marketing Manager in Investors Clinic – Oct’11 to Dec’12

Responsibilities

-Providing leadership, direction and managerial guidance to sales and marketing team

-Focusing on basically Gurgaon & NOIDA projects being promoted by the company

-Ensuring compliance with established vision and realization of the company’s objectives and delivering of its expected services to clients and investors

-Assisted the probable buyers in searching properties as per their budget and likings by providing then options and demo tours

-Monitored different properties and compared them to evaluate their current market price as per the market rates

-Assisting clients with property sales and development

-Preparing and interpreting legal documents including listing and sales contracts

-Providing legal, economic and market advice

-Ensuring terms and conditions of agreements are met

-Maintaining and liaising with clients

-Coordinating property closings and overseeing documents signing

-Analyzing market trends to determine competitive market prices

-Assisting agents and brokers with sales procedures

-Preparing and interpreting legal documents including listings and sales contracts

-Delivering and picking up financial and title documents

-Attending closings

-Carrying out telephone marketing

-General administration duties

-Implementing marketing strategies

-Coordinating marketing positions and analysis

-Coordinating conferences

-Organising quotes and contracts

Team Leader in Bharti-Walmart – July ’10 to Aug ‘11

Responsibilities

-Created a customer focused environment through leadership and example

-Created a positive working environment for all store associates by valuing and encouraging diversity, mutual respect and teamwork

-Represented the company and the store in the local community

-Planned, prioritized and balanced the functions of the business as required o meet objectives

-Implemented assigned company programs and activities

-Achieved results through timely completion of assigned tasks an activities

-Supported attainment of store sales and shrinkage objectives

-Ensured that total store operations are carried out in accordance with established standards, policies and procedures

-Protected company assets and ensured a safe work environment by adhering to established loss prevention policies, programs and procedures

-Provided direct and indirect supervision of assigned areas, activities and tasks

-Accounted for ad sets, permanent markdowns, merchandising, recovery and maintaining store cleanliness as assigned

-Ensured that all associates in assigned areas receive effective training and continual feedback through coaching, counseling and recognition

-Trained, mentored and coached associates to develop their talents and skills

-Worked in partnership with store manager on performance management, progressive discipline and conflict resolution

-Handled the area of operations – New Delhi and Patiala

Notable attainments-

oInstrumental in establishing a strong service setup to provide 100% customer satisfaction

oEssayed a key role in boosting up the modern trade business by 3 folds in 4 years across the territory through exceptional business skills

oInitiated many local area marketing activities in New Delhi and Punjab

oImplementation of retailer offer in retail market

Assistant Store Manager in La Mode – June’08 to June’10

Responsibilities

-Formulating retailer offer initiative

-Successful at planning, resourcing and executing projects to the satisfaction of senior management and branch teams in a goal oriented and deadline driven profession

-Successful in increasing revenues, establishing distribution networks, streamlining workflow, cost control and creating team work environment to enhance productivity for the organization

-Responsible for handling different type off MIS systems to use data to keep complete knowledge about the sales (primary, secondary and product group wise) and trends; usin different tools for this like Baan, OLAP, DRS and WB3S

-Handling sales activity like key account, inventory control, sales promotion schemes and budgeting

-Distribution satisfaction/retailer satisfaction/customer satisfaction index(Surveys and Action Plan)

-Merchandising and new innovative ideas responsibility across India

-Developing and managing flagship stores -360 degree zone outlets, barometer stores-life space stores across India

-Compilation of competitor information and market feedback and take appropriate actions in the market

-Create an outstanding store environment where the customer enjoys shopping and associates enjoy working

-Hire outstanding individuals in every position and provide the training and development to make each associate successful n serving the customer and performing their duties in the store.

Communicate and effectively manage all company programs and store activities

-Ensure premier level of internal and external customer service

-Create positive working environment for all store associates by valuing and encouraging diversity, mutual respect and team work

-Achieve sales, shrinkage, expense and profit goals

-Ensure that total store operations are carried out in accordance with established standards, policies and procedures

-Execute and maintain merchandise presentation and housekeeping standards in all areas

-Direct loss prevention and safety activities to protect company assets and ensure the safety and security of associates and customers

-Ensure that stores adequately staffed with qualified individuals at all times

-Ensure that all associates receive effective training and continual feedback through coaching, counseling and recognition

-Provide ongoing performance management for all associates and invitee associate comments and interaction

-Indentify and Develop associates for promotional opportunities and future assignments to meet current and future business needs

-Represent the company and the store in the local community an create an ongoing mutually beneficial civic relationship

-Perform other duties as may be assigned

Academia

MBA from IMT Institute of Distance Learning, in 2012 in Sales & Marketing and HR

B.Com from Delhi University

Higher Secondary from CBSE

Secondary from CBSE

Done Personality Assessment & Development Course from YMCA with first division

Personal Vitae

Date of Birth : 14th mar 1988

Fathers name : Sd.Surjeet singh chawla

Marital Status : Married

Languages known :English,Hindi & Punjabi

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