SAFRAJ NAWAZ AHMED

PROFILE

An ambitious, energetic, hard-working & self-motivated

individual with 5+ years of experience in Business Development and Account Management working to

improve the organization’s market position & achieve financial growth by managing and farming existing

accounts. The goal is to drive sustainable financial growth & establishing strong relationships with clients. KEY COMPETENCIES

Account Management, Business Development,

Team Management, Customer Relationship

Management, and Proficient in Microsoft Tools

like Excel, Word, and PPT.

EDUCATION

MBA from Pune University, 2012

B.Sc-Physics from Delhi University, 2010

12th from K.V Nazira, 2006

10th from St.Andrew’s School, 2004

LINGUISTIC SKILLS

English/ Hindi/ Assamese/ Bengali/ Arabic

CONTACT

Mobile: - +91-910*******

Location: - Munirka, New Delhi

Email: - adc085@r.postjobfree.com

Sr. Executive- Key Account Management

WORK EXPERIENCE

3) Safexpress Pvt Ltd 2) Delhivery Pvt Ltd

June’ 2019 - Till date Sept’ 2017 - June’ 2019

1) Ajmal Perfumes

Dec’ 2013 - Dec’ 2016

JOB DESCRIPTION

Safexpress Pvt Ltd & Delhivery Pvt Ltd

Managing end to end client relations.

Monitoring First mile, Mid mile, Last mile

and 3PL(Warehousing) operations of accounts.

Service level enhancement, ensuring accurate & prompt resolution.

Emphasizing to enhance customer enlightenment.

Business development in terms of volume and revenue. Meeting with clients to enhance business.

NDR management, performance report evaluation.

Sharing MIS reports with allocated clients.

Develop and maintain vendor list on Sales-force.

Analyzing key lanes’ performance of first & last mile. Building long term professional relationships with clients. Ajmal Perfumes

Planning and monitoring monthly, quarterly, and annual retail sales.

Monitoring sales of the store by product category. Assisting the Buying/Merchandising team.

Tracking and analyzing stock in store.

Taking care of customer queries.

Recruiting and training new staff.