Names : Maynard Thomas

Nationality : Sierra Leonean, Permanent Kenya resident

Marital Status: Married

Telephone : +254*********, +254*********

Languages Spoken: English - Fluent, French – Moderate, Swahili – Moderate, Creole - Fluent Email : adc07m@r.postjobfree.com

OBJECTIVE

To contribute to an organization’s vision and mission by taking on a leading role that will grow its top line and bottom line. This can be achieved by value creation, negotiation planning, concession planning, and stakeholder management. Governance, compliance, cost control and efficiency measures gained in diverse roles in my career. ACHIEVEMENTS

1. Customer Key Deals won (Vodafone group - Safaricom 2015, 2016) > 10M USD. 2. 2015 Award winner - Most Innovative Customer Solution (Safaricom IP Transport) > 6M USD. 3. Customer Satisfaction Score – 15points improvement – 2016. 4. Ericsson Sales and Account Management certified – Level 2(2016). 5. Ericsson Certified Leader – Service Delivery and Operations Line Management Certified. 6. Ericsson Certified Competence Assessor (2010).

7. Competence on Networks and IT Portfolio.

ACADEMIC BACKGROUND

June 2014 Strathmore Business School, Nairobi, Kenya. Master Business Administration – Major in Competitive Strategy and Game theory, Corporate Entrepreneurship, and Innovation.

September 2011 University of Nairobi, Kenya.

Master of Art in Project Planning and Management.

October 2004 Fourah Bay College, University of Sierra Leone Bachelor Engineering (HONS), Electrical/Electronic Engineering. PROFESSIONAL EXPERIENCE

Jan 2018- Date Senior Client Executive

Networks, IT and Business Process Services Domain. Network Products and Services – Design, Deployment, Migration, Realization, O&M and Enterprise. Radio Access (2G/3G/4G/5G), Broadband and IP Transport (Fiber Optics – active and passive, MW),

TV and Entertainment – Platform-as-a-service.

IT and Cloud – Consulting, Managed services, Learning Services. OSS/BSS &Service enablement, IoT, Big Data and Analytics. Network Applications and Cloud Infrastructure Solutions, Product Catalogue. Core Networks.

Leadcom Africa

Key Responsibilities Sales and Business Development. Identify and break-in to new Network services, IT and business process automation opportunities. Focused on selling with African operators/service providers like MTN

/Vodafone/Safaricom/Orange. Develop a strong understanding of the customer network and needs. Identify and present company’s solutions and services that address Customer’s requirements. Prepare offers, negotiate commercial terms and conditions, and secure contract completion. Ensure that proposals offered to customers meet business objectives for profitability and competitiveness, and that sales follow company’s processes. Partner management and collaboration. Relationships with CTO and Regional VPs, Growing current business and hunting for new domain business. Pipeline growth. New client relationships and accuracy of forecast. Increasing solution footprint with existing clients. Maximizing visibility with carriers, OEM vendors, executives and professional associations. Oct 2008- Oct 2017 Senior Sales and Account Manager (80%) Vodafone Account (Safaricom Kenya), Telkom Kenya: Networks/Transformative IT. Network Products and Services – Fibre (Metro, FTTB, FTTH, FTTS, Cable management systems), Radio (2G, 3G, 4G), Wi-Fi and Broadband. Deployment

(Planning, Design, Optimization) and Maintenance. 5G Preparation. Microwave Solution (Minilink - TN, PT, CN, E-Band, V-Band). TV and Media – Ericsson Managed Platform, Media First Platform, E- Commerce. IT and Cloud – OSS/BSS &Service enablement, IoT, Network Applications and Cloud Infrastructure Solutions, Ericsson Network Engineer, Product Catalogue, Revenue Manager/CBIO (Charging and Billing in one), Consulting and Learning Services. Ericsson Kenya limited – Region Sub-Saharan Africa Key Responsibilities Sales and Business Development. Identify and break-in to new mobile and IT business opportunities. Develop a strong understanding of the customer network and needs. Identify and present Ericsson’s solutions and services that address customer’s requirements. Prepare offers, negotiate commercial terms and conditions, and secure contract completion. Ensure that proposals offered to customers meet business objectives for profitability and competitiveness, and that sales follow Ericsson sales processes. Manage and coordinate offers. Lead and work with central team (18) to generate BoQs and secure pricing; distribute information to regional teams and ensure offers are executed at local level. Drive strategy and communication activities across the Customer Unit (CU). Generate monthly business reports, run quarterly CU Review & Sales Funnel meetings, maintain Customer Relationship Management (CRM) database, drive the annual growth plan, contribute to quarterly customer newsletter, coordinate the annual Customer Satisfaction survey. Establish and maintain key relationships with Customer’s central team. Liaise with the Network, IT and Supply Chain organizations to ensure the smooth flow of business. Analyze price, profitability, cash flow using Ericsson tools, and present accurate and relevant data for internal decision making. Interface to Ericsson support organizations and business units internationally to ensure consensus on commercial strategies. Keep supporting organizations throughout Ericsson informed of customer initiatives, market evolution and project progress. Star Alliances and Partner management. Senior Operations Manager: Networks (Safaricom/Orange/MTN/Airtel/Etisalat/Orange/Tigo). Networks/Transformative IT (20%).

Network Products and Services – Fibre (Metro, FTTB, FTTH, FTTS, Cable management systems), Radio (2G, 3G, LTE), Wi-Fi and Broadband. Deployment and Maintenance. Broadband technology (Design, Rollout and Optimization) – Microwave (Minilink TN, CN, PT, E-Band, V-Band), Marconi long haul, Optical networks, Service on products, DCN, Transmission, DXX, fiber and switching technologies, DWDM. Access Networks (Planning, Rollout and Optimization/Performance management) 2G, GPRS, UMTS,3G, ETRAN,WRAN, PRAN, LTE, RBS 6000series. TV and Media – E- Commerce.

IT and Cloud – OSS/BSS &Service enablement, Network Applications and Cloud Infrastructure Solutions, Ericsson Network Engineer, Consulting and Learning Services. Core and System integration nodes i.e. MSS, BSC, RNC,MPBN,OSS and business support systems, Trunk radios, interconnect systems, international gateway dimensioning. Ericsson Kenya limited – Region Sub-Saharan Africa Key Responsibilities Service Delivery and Operations Led team (90) of Program Managers, Project Managers, Implementation Managers, Site supervisors, Service Delivery Managers, Support Engineers across Region Sub Saharan Africa. Fulfilling agreed targets for own area as defined within the Competence Domain Area. Implement processes, methods and tools in accordance with requirements. Actively work towards operation excellence by driving organizational development

(including Service Delivery Maturity Model) in form improvement programs and other strategic activities. Financial management. Staffing and build competence according requirements defined by the Competence Domain Area. Deliver deployment, support contracts hence resources and Program and Project Management services. Competence and resource management activities i.e. current situation vs. plan with associated actions to reach agreed plan. Follow-up on ongoing assignments with respect to progress, recovery of cost (PO's on projects), staffing and Quality of services delivered, and if needed act on issues. Performance follow-up (Resource Evaluations) and corrective actions. Drive Knowledge Sharing. Drive SDOD (Service Delivery Opportunity database) - add on sales (AoS) and lead generation. Drive the establishment and ongoing development of a professional service culture driving customer satisfaction, innovation and an outcome driven focus. Ensure that all Human Resources (HR) processes are followed across the region sub Saharan Africa. To understand the business needs and requirements, manage a solid communication link to Key Account Managers and Program managers. Build competence in accordance with agreed sales and delivery plan. Operative delivery planning based on opportunities in MORE (Managing Opportunities and Resources tool). Drive SDMM (Service Delivery Maturity Mode) implementation. Extensive travel within and out of Region Sub-Saharan Africa when necessary. Strategy formulation, execution and evaluation for unit. Work breakdown structure, tasks, sub-tasks, work packages for project statement of work. July 2007-Sept 2008 Radio Access Manager – Network Planning and Operations (Orange Guinea/Senegal/Mali).

Key Responsibilities Network Deployment, Operations and Maintenance for operators on Ericsson’s behalf. Help operator plan properly on projects and budget strategy. Led and train in-house staff (25) for these operators on radio/TX design, optimization, and performance. Hierarchy of team leaders and Engineers. Direct operators on decision making and project strategy to maximize efficiency. Network planning, tuning, optimization and performance management. Trunking efficiency and Interconnect Platform. Manage vendors and partners. Ericsson Senegal – Region Sub-Saharan Africa

June 2003 – July 2007 Network Planning and Optimization Manager: Technology. Key Responsibilities Managed team (13) on performance indicators as per customer requirements. Interface with network design/planning, projects on design and rollout activities. Interface with marketing team on customer complaints, network wide strategy and implementation. Interface with celtel group on growth plan and implementation. Vendor management. Motivate and grow the team as per strategic planning process Monitoring and evaluating network statistics, providing coverage and capacity solutions, traffic balancing and upgrades and Traffic Channel failures and resource allocation etc Planning of In – building solutions, especially micro base stations cell optimization and network tuning. Business planning and reporting to Senior Management. Celtel Sierra Leone

References will be provided upon request.

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