Dario D. Esguerra

Contact

Location: Riyadh, KSA

Visa Status: Iqama Transferable

Nationality: Filipino

Mobile Phone: +966.536718672

Email Address: adc07f@r.postjobfree.com

Professional Summary: Driven executive assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organization objectives. Ambitious and motivated with over 16 years of experience supporting the CEO, general manager, executive directors and senior partners. Skills:

Advance microsoft office suite knowledge

Excellent communication skills

Self-directed

Resourceful

Dedicated team player

Excellent planner and coordinator

Strong problem solving capabilities

Energetic and proactive

Strong interpersonal skills

Excellent work ethic

Time management

Calendar management

Travel arrangement

Coordinate and prepare minutes

High level of accuracy work experience

Apr 2019 - Oct 2019

Office Manager

at Moheet Al-Jazirah Ltd

Location: Riyadh, Saudi Arabia

Company Industry: Construction and Property

Job Role: Office Management, Administration

Job Description & Responsibilities:

- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored

- Responsible for ensuring office financial objectives are met by preparing quarterly budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise

- Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.

- Manage contract and price negotiations with office vendors, service providers and office lease

- Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

- Manage executive’s schedules, calendars and appointments

- Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety

- Develop intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation

- Carry out planning and execution of equipment procurement, layouts and office systems

- Develop and implement office policies by setting up procedures and standards to guide the operation of the office

- Responsible for recruiting staff for the office and providing orientation and training to new employees

- Oversee adherence to office policies and procedures

- Participate actively in the planning and execution of company events

- Ensure filing systems are maintained and current

- Establish and monitor procedures for record keeping

- Ensure security, integrity and confidentiality of data

- Design and implement office policies and procedures

- Coordinate schedules, appointments and bookings

- Monitor and maintain office supplies inventory

- Design and implement filing systems

- Handle customer inquiries

Mar 2017 - Mar 2019

Executive Secretary

at Saudi Arabian Monetary Authority

Location: Riyadh, Saudi Arabia

Company Industry: Banking

Job Role: Legal/Insurance/Financial Services

Job Summary:

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests.

Job Description & Responsibilities:

- Work closely with the General Manager assisting with all the policies and procedures and also assist with the senior executives of SAMA

- Manage internal and external contacts and kept track of periodic communication needed for priority contacts

- Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.

- Attend meetings and keep minutes

- Receive and screen phone calls and redirect them when appropriate

- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)

- Make hotel and travel arrangements

- Handle confidential documents ensuring they remain secure

- Maintain electronic and paper records ensuring information is organized and easily accessible

- Conduct research and prepare presentations or reports as assigned.

- Manage and assist SAMA portal external users from all insurance companies all over the kingdom by creating incident report and directing their issues to concerned department for appropriate action.

- Support the legal committee team by checking and maintaining the dispute and appeal court on daily basis to ensure that all computers, monitors, projector and other related materials inside the court are working properly

- Coordinate special events and other employee’s morale functions.

- Handles the circulation of Division's announcement (i.e, promotions, incoming meetings, memorandums, etc.)

- Maintaining the employee's records in an organized and professional manner.

- Assist the executives in preparation of different statistical reports and quarterly customer’s feedback survey.

- Manage office supplies and stationeries

December 2014 - January 2017

Executive Secretary

at Banque Saudi Fransi

Location: Riyadh, Saudi Arabia

Company Industry: Banking

Job Role: Administration

• Maintain a good communication flow between Division/Group and other BSF organizations.

• Day to day support to Wealth Management Group, prepare reports in Excel and Powerpoint as per management instructions, compose letters, memos and faxes while maintaining them under accessible reference sequence.

• Process documents for Management approval from all channels, file them and forward to the concerned departments accordingly.

• Verify and update staff codes/numbers and information as well as organizations charts and ensure routine distribution of them to management, group and intranet website.

• Maintain updated staff leaves plan and actual (kingdom wide) to provide them to management periodically.

• Schedule appointments, coordinate travel and accommodation arrangements and procedure itineraries as required which optimize the use of time management.

• Handle orders and custody of office supplies. IT equipments and gifts, maintain inventory and ensure proper distribution of all.

• Full support to Business Development Unit and ensure completion of all assigned tasks and handle all general requirements relating to HO and regions as per management request.

• Implement and maintain appropriate filing and data retrieval systems while ensuring confidentiality and ensure ease of access and up to date information at all times.

• Handle insurance claims and reimbursement.

• Attend telephone calls, answering queries and direct them to concerned staff.

• Receive and attend to guests and visitors

• Maintain the group telephone directory (kingdom wide), update them from time to time.

• Perform other related duties that maybe required by the Division/Group Head from time to time.

BSF Training Course Completed/Passed

Basic Life Support

Awareness Program for the Exploitation of Inside Information in Trading Annual Security Awareness

Anti Fraud Awareness Program

Compliance Training

Customers Complaints Awareness Program

Anti Money Laundering and Combating Terrorist Financing Awareness Program FATCA Awareness Program

Financing Regulation Awareness Program

March 2014 - November 2014

Easy Pay Support Call Center Agent

at The Saudi Investment Bank

Location: Riyadh, Saudi Arabia

Company Industry: Banking

Job Role: Support Services

• Serves customers by determining requirements and answering queries

• Provides a good quality service to the customer by fulfilling their requests and resolving problems.

• Determines eligibility by comparing client information to requirements.

• Informs clients by explaining procedures such as how to activate account, claim procedure, complaint procedure, etc.

• Maintains and improves service quality results by adhering to standards and guidelines.

• Maintains communication equipment by reporting problems

• Accomplishes organization mission by completing related results as needed.

• Resolves problems by clarifying issue; suggest alternative solutions, escalating unresolved problems.

• Maintains easy pay call center database by entering required information June 2013 - February 2014

Executive Secretary

at Forsan Foods & Consumer Products

Location: Riyadh, Saudi Arabia

Company Industry: Catering/Food Services/Restaurants Job Role: Secretarial

• Maintain records, contracts, and highly confidential files of the Company.

• Arrange letters, memos & important announcements.

• Arrange hotel accommodations & travel bookings.

• Draft minutes of meetings.

• Arrange and organize meeting appointments & business trip schedules of the AGM using Outlook Calendar.

• Prepare documents, stationeries, and materials being used on the minutes of meetings.

• Coordinates to all the members of the committee, sending meeting requests, and invitations through outlook.

• Attend telephone calls and answering queries

• Other jobs as maybe assigned from time to time being HR & Admin Executive.

• Coordinate with the clients and customers as per the instruction of the Company GM.

July 2009 - April 2013

Secretary of the CEO at Hoshanco Holding & HR & Admin Executive at Hoshanco Graphic Arts Co.

Location: Riyadh, Saudi Arabia

Company Industry: Retail/Wholesale

Job Role: Management, Administration, Human Resources and Recruitment

• Handle daily attendance record of all HGA staffs including branches from out cities such as Jeddah, AlKhobar and Qassim by extracting them electronically.

• Supervise the attendance time track system for monitoring daily time in and out activities.

• Maintain records, contracts, and highly confidential files of the Company.

• Arrange letters, memos & important announcements.

• Coordinates processes of exit-reentries, renewal of Iqama’s & passports.

• Handle vacation issues, maintain HR database of vacation days balance such as accrued leave, unpaid leave, sick leave, etc…

• Arrange hotel & travel bookings of all HGA staffs.

• Control and procure office supplies & stationeries.

• Handle insurance matters (deletion/addition/claims) medical & car insurance.

• Previously assigned to perform multi tasks responsibilities such as Corporate Officer & Chairman’s Secretary and recently transferred to another business unit to work as HR & Admin executive.

• Take up dictations from the President to draft the minutes of meetings.

• Arrange and organize meeting schedules of the President in Outlook.

• Prepare documents, stationeries, and materials being used on the minutes of meetings such as flipcharts, projector, laptop, etc.

• Coordinates to all the members of the committee, sending meeting requests, and invitations through outlook.

• Arrange agenda; prepare stationeries, and gadgets being used by the President on the minutes of meetings.

• Other jobs as maybe assigned from time to time being HR & Admin Executive. November 2007 - April 2009

Administrative Assistant

at Clough Zuhair Fayez Partnership

Location: Al-Khobar, Saudi Arabia

Company Industry: Oil/Gas

Job Role: Administration

CLOUG ZUHAIR FAYEZ PARTNERSHIP - A joint venture of Clough Engineering of Australia and Zuhair Fayes Saudi Arabia. The Company operates under the In Kingdom-Project Management Services (IK-PMS) contract with Saudi ARAMCO.

• Developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates

• Liaise with the company's recruitment agencies to meet manpower needs.

• Deliver effective recruitment services through efficient planning and execution of HR processes

• Implement standard office procedures with the safe keeping of all confidential matters and documents.

• Identify and select suitable candidates according to existing procedures, agreed time frames and budgets

• Coordinate & communicate with departments about new laws & policies.

• Periodically update and review the Job Portals for vacant positions.

• Handle insurance matters (deletion/addition)

• Handle accommodation allocation of all WE employees.

• Conduct data analysis quarterly for the total employees recruited, terminated, and resigned

Additional Duties - Worked in the Procurement Department as Assistant/Procurement Officer with following responsibilities:

• Following usual suppliers and subcontractors with the objective of cost reduction.

• Helps in finding new suppliers and subcontractors meeting our expectations

• Following the contracts up to the delivery.

• Maintain proper filing system of the Department.

• Other responsibilities as maybe directed by the Procurement Specialist. April 2000 - May 2006

Secretary of the CEO

at Amwal Alkhaleej Commercial Investment Co. Ltd

Location: Riyadh, Saudi Arabia

Company Industry: Banking

Job Role: Secretarial

• Provide a complete executive secretarial service for the Company board of Directors and his subordinates, routine callers and correspondence as necessary and taking initiative in drafting and finalizing replies where appropriate to ensure all matters are dealt with efficiently and appropriately.

• Managed office functions i.e. answering incoming calls and screening them to direct to appropriate person, responding to queries, receiving visitors and introducing them to concern staff.

• Observe confidentiality procedures and track all accountable documentations to ensure appropriate level of security and control.

• Arrange all business trips both local and international, follow-up the confirmation’s different arrangements. (i.e. airline, tickets and hotels).

• Maintains highly confidential files and records.

• Makes arrangements for appointments, conferences and travel plans.

• Perform other tasks outside assigned by the Finance manager like bank transactions such as account transfer, receiving cheques, settlements of monthly bills for VISA Card account, electricity, and telephone bills.

• Organizes schedules and appointments of the CEO as well as activities of the Company.

• Performed all duties and responsibilities inside and outside the office that maybe assigned from time to time.

• Communicates effectively as well.

Education

Course: BS Computer Science

School/University: System Technology University - formerly STI Location: Baliuag, Bulacan. Philippines

Date: Jun 1990 - Apr 1994

Special Course / Training & Certifications

Internship for Human Resource Management

Paxys Global Services, Inc.

References

Mr. Musab Bin Mohamed AlMatrafi

Job Title: Settlements Section Head

Company Name: SAMA

Phone Number: 055*******

Email Address: adc07f@r.postjobfree.com

Dr. Yazeed Al Eissa

Job Title: Ombudsman Center Secretary Head

Company Name: SAMA

Phone Number: 055*******

Email Address: adc07f@r.postjobfree.com

Mr. Mohamed Mekawe

Job Title: Legal Consultant

Company Name: SAMA

Phone Number: 054*******

Email Address: adc07f@r.postjobfree.com

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