Sanvir Kaur

Managers and coworkers know me to be reliable, hardworking with a positive

attitude. My work experience taught me the importance of communication and accountability. I have been successful and acquired 5+ years experience in customer service, teamwork, training and sales. 44 Aloma Crescent

Brampton, ON L6T2P1

905-***-****

adc077@r.postjobfree.com

EXPERIENCE

Samosa and Sweet Factory, Etobicoke — Team Leader

SEPTEMBER 2014 - PRESENT

Proceeded payments by cash, credit/debit cards and issued receipts in accordance with established protocols.

Trained new employees on product and process - ensuring that they keep up with the highest standard of product knowledge. Collaborated with other employees to ensure that every need of the customer experience was maximised.

Maintained company and departmental uniform, appearance and hygiene standards.

Participated in the decision-making process with the manager on matters involving products, customer experience, sales, orders, presentations, and company.

Managed and inspired to do their best a team of Twenty-two cashiers and sales associates.

EDUCATION

Seneca College, Markham — Marketing Management

SEPTEMBER 2015 - APRIL 2016

Post Graduate Diploma

Humber College, Etobicoke — Fashion Management and Promotions

SEPTEMBER 2014 - APRIL 2015

Post Graduate Diploma

Desh Bhagat University, Punjab — Fashion Technology AUGUST 2010 - APRIL 2013

Bachelor's Degree

SKILLS

Languages Skills

Punjabi Professional

English Full

Hindi Professional

Computer Skills

Microsoft o ce

Microsoft Excel

Cash Register

Interpersonal/ Life

Skills

Ability to work under pressure

Delegation Skills

Complaint Handling

Leadership, Communication

Skills

Multitasking

PROJECTS

College Co-op Project

Intern for Tanushree Pandey

(Designer)

House of Poplyn Toronto

FEBRUARY 2015 - APRIL 2015

ACTIVITIES & INTERESTS

Enjoy Travelling

Music

Talking

Meeting People

Capturing Moments

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