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Business Analyst

North Augusta, SC
April 30, 2020

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North Augusta, SC ***** 803-***-****

Proven Business Systems Analyst with over 15 years of functional implementation and customizing experience working within a global ERP team.

Significant experience in requirements elicitation, data mapping, testing, training, reporting, metrics, & KPI's. Strong financial, manufacturing accounting, cost analysis, and controlling background. Adaptable to wide range of ERP and SaaS systems due to previous software experience, accounting background, and versatile 360 degree knowledge of business processes and their cross domain integration. Requirements Elicitation, Gathering & Analysis

Customizing, Implementation, Testing, &



Technical Analysis & Support

Technical Writing

Relational Databases

Database Querying

Technical Data & Field Mapping

Test case scenarios

Process Improvement

Data Collection, Analysis & Metrics

Key Performance Indicators (KPI's)

Master Data

Microsoft Office


Financial & Cost Accounting



Project Leader


Active Listening

Problem Solving

Business Systems Analyst, 02/2003 to 02/2020

Prayon Inc – Augusta, GA

Served as the Business Analyst for all User Stories, Requirements Gathering, Process Mapping, Data Modeling, Testing, Product Backlog and User Experience - to guide our global technical team with implementation of functional and technical enhancements to all ERP Modules and Domains. Led all requirements gathering, customizing, and testing for implementation of the SAP Transportation Management module, including Shipment Costing functionality and all associated integrations with Finance & Controlling, that improved freight rate accuracy, margin analysis, logistics process flows, and accounts payable efficiencies.




Created multiple ERP Computer Aided Test Tool (CATT) Scripts to automatically load thousands of Sales Prices and Freight Rates into our database multiple times per year, that led to extensive time savings for our Supply Chain and Sales organizations. Implemented several new Product Costing variants in the Finance and Controlling module of our ERP system to allow for multiple costing scenarios to be analyzed, leading to efficiencies in the Sales Forecasting cycle.

Created many database queries and associated reporting metrics from scratch that are still used regularly for daily analysis, monthly reporting and key performance Indicators (KPI's). Led the Testing Phase of multiple SAP upgrades that included ensuring that all Unit Testing, Integration Testing, and Regression Testing were completed successfully for all transactions prior to Go-Live. Performed monthly & yearly Financial & Controlling updates to our ERP system for yearly rollovers including master data updates to Customers, Vendors, Products, and Ledgers. Only on-site SAP ERP support resource for a plant site of 100+ employees that is running a full suite of SAP Modules.

Provide first line support for the following other business applications - Jira, SAP BW (Business Intelligence Platform), Esker, Excel and other Microsoft Office 365 products. Senior Cost Accountant, 09/1999 to 02/2003

UCB Chemicals – North Augusta, SC

Managed all U.S. product costing functions for a global chemical manufacturer. Led the reporting and KPI creation for all manufacturing and production related metrics. Played a key role in the monthly accounting cycle and month end closing process - which included variance analysis, production order settlement, WIP, absorption, and sensitivity analysis. Assisted in entry and reporting of CIP, fixed assets, depreciation and capital investments. Created and maintained all ERP master data related to product costing and integrated modules. Bachelors of Science: Business Administration / Accounting University of South Carolina - Columbia - Columbia, SC IT Service Desk: Customer Service Fundamentals

Business Analysis Foundations

Agile Requirements Foundations

Business Analysis: Business Benefits Realization



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