Atco, NJ *****
Well seasoned Employee Benefits professional ready to assume a leadership position where I can effectively utilize my 15+ years of insurance employee benefits industry experience, expertise, and passion to provide outstanding client relationships and increase productivity. Skills
• Employee Benefits Administration
• Product Management
• Client and Vendor Relationship Management
• Process Documentation
• Able to multi-task and set priorities
• Work across cross-functional sectors
APRIL,2010 – MARCH, 2020
Ameriflex, Cherry Hill, NJ
Led all facets of EDI file delivery of projects requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables. Onboarded over 650 EDI client data files responsible for over $500,000 of annual revenue. Maintained close vendor/client relationships that fostered additional revenue streams to the company. Developed and implemented file import and export requirements for the administration of consumer-driven employee benefit plans (FSA, DCA, HRA, commuter accounts, HSA) and COBRA.
IT/QA Analyst/Implementation Specialist
Tasked with the implementation, QA and end-user testing of web-based enrollment and eligibility enrollment administration system for Consumer-Driven Health Plans and COBRA that resulted in a 20% reduction of manual intervention.
Managed and maintained client relationships of 250 client groups assisting with day-to-day administration and resolution of client specific and employee issues. 2
JANUARY, 2003 – JANUARY, 2009
Conner Strong, Marlton, NJ
Responsible for all aspects (front and back end) of web-based benefits administration system including enrollment and eligibility set-up, development of import and export of data for employee benefit plans
(Medical, Dental, Vision, FSA, HRA, HSA). Project Manager duties involving multiple team members for timeline deliverables and milestone determination. Managed a team consisting of internal and external team members that resulted in the successful implementation of over 20 public and private sector clients onto employee benefits enrollment and eligibility system covering over 10,000 lives and income revenue of over $100,000.
Microsoft Office (Excel, Powerpoint, Access, Word), Google Applications (Mail, Docs, Sheets), SQL Database, FileZilla, WinSCP, Putty, Web-based FTP connections,WealthCare Administrators (WCA), COBRAPoint, Employee Navigator, BenefitsConnect, Ease Central, Kronos WorkforceGo, FSA, DCA, HRA, HSA Administration
Bachelor’s Degree / Central Connecticut State University, New Britain, CT