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Customer Service Sales

Location:
Baguio, Benguet, Philippines
Salary:
P30,000
Posted:
April 30, 2020

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Resume:

RAJAH B. DAWEY

# *** ***** *****,****** ******, *600 Baguio City

Email Address: adc02q@r.postjobfree.com

Mobile Number: +63-956-***-****

CAREER OBJECTIVE:

To utilize my knowledge and skills to serve clients in the most decorous way and to empower and share my knowledge and skills in terms of quality customer service.

Has a good communication skills

Has the ability to organize an event or engagement activities that helps to maintain good working environment

Able to work with self-confidence with higher management and the clients.

University of BaguioNovember 2013 - May 2018

Business Administration Major in Human Resource

Development Management

Convergys Baguio June 10, 2015 - January 29, 2016

Sales Associate II

Handled billing, sales, and general inquiries.

Developed communication and engagement to

both customers and employees.

Convergys Employee Engagement September 2015 – January 2016

Member

Planned and executed company events.

Ensured that company’s employees are

highly driven.

Baguio Water DistrictJanuary 17 – March 20, 2018

On-the-job Trainee

Faxed purchase orders and

request for quotations.

Emailed client's requested documents.

Answered phone calls.

Logged and encoded important documents.

Concentrix Baguio September 13, 2018 – August 1, 2019

Advisor II

Handled mediation, escalation and general inquiries.

Provided quality customer service

Sykes August 27,2019 – October 14, 2019

Technical Support Representative

Handled replacement and shipment of Google Nest

products.

Handled technical needs of customers who are already

using the Google Nest products.

Change HealthCare October 14, 2019 - April 24, 2020

Chart Retrieval Specialist

Handled medical chart of patients and split it to help

medical coders.

JEC (JUNIOR EXECUTIVE CIRCLE)

Public Relations OfficerAugust 2016 -December 2016

Vice PresidentJanuary - December 2017

Organized School Events and Seminars.

Supported and assisted school activities

and competitions.

Convergys Employee Engagement September 2015 – January 2016

Member

Planned and executed company events.

Ensured that company’s employees are

highly driven.

DirecTV Training, Call Flow CertificationJune 10, 2015 - July 18, 2015

Convergys, Techno Hub, Baguio City

Transition Program of DirecTVJuly 19, 2015 - August 20, 2015

Convergys, Techno Hub, Baguio City

Knowing your Rights in the WorkplaceApril 12, 2016

University of Baguio, Centennial AVR, Baguio City

2016 ARTS FESTIVAL “Disaster Reliance” April 25, 2016

2nd Runner Up

University of Baguio Gym, Baguio City

Real Talk: Creating a Successful Mindset August 19, 2016

Organizer

University of Baguio Gym, Baguio City

Key to Career Success and MentoringApril 22, 2017

Organizer

University of Baguio, AVR Main

Tribute to Graduating StudentsApril 17, 2017 & November 3, 2017

Support Staff

University of Baguio, Centennial AVR, Baguio City

SBAA DAY & NIGHT September 2016 & September 2017

Organizer

University of Baguio Gym, Baguio City

Pasadang Pambarangay: Dental Services December 19, 2017

Rotary Club of Baguio Summer Capital

City Hall, Baguio City, Philippines

Program Specific Training for eBay NA M2MSeptember 13 - October 26, 2018

Concentrix, Techno Hub, Baguio City

eBay m2m Teammate Top Performer of the Month March 2019

Concentrix, Techno Hub, Baguio City

Angelina Wayan

Operations Manager

Concentrix, Camp John Hay, Techno hub, Baguio City

092********

Stephen Ribac

Supervisor

TaskUs, 575 MacArthur Highway, San Fernando, 2500 La Union

096********

Gerald Mendoza

Supervisor

TaskUs, Clark Freeport, Mabalacat, Pampanga

099********



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