Customer Service Sales
Resume:
RAJAH B. DAWEY
# *** ***** *****,****** ******, *600 Baguio City
Email Address: adc02q@r.postjobfree.com
Mobile Number: +63-956-***-****
CAREER OBJECTIVE:
To utilize my knowledge and skills to serve clients in the most decorous way and to empower and share my knowledge and skills in terms of quality customer service.
Has a good communication skills
Has the ability to organize an event or engagement activities that helps to maintain good working environment
Able to work with self-confidence with higher management and the clients.
University of BaguioNovember 2013 - May 2018
Business Administration Major in Human Resource
Development Management
Convergys Baguio June 10, 2015 - January 29, 2016
Sales Associate II
Handled billing, sales, and general inquiries.
Developed communication and engagement to
both customers and employees.
Convergys Employee Engagement September 2015 – January 2016
Member
Planned and executed company events.
Ensured that company’s employees are
highly driven.
Baguio Water DistrictJanuary 17 – March 20, 2018
On-the-job Trainee
Faxed purchase orders and
request for quotations.
Emailed client's requested documents.
Answered phone calls.
Logged and encoded important documents.
Concentrix Baguio September 13, 2018 – August 1, 2019
Advisor II
Handled mediation, escalation and general inquiries.
Provided quality customer service
Sykes August 27,2019 – October 14, 2019
Technical Support Representative
Handled replacement and shipment of Google Nest
products.
Handled technical needs of customers who are already
using the Google Nest products.
Change HealthCare October 14, 2019 - April 24, 2020
Chart Retrieval Specialist
Handled medical chart of patients and split it to help
medical coders.
JEC (JUNIOR EXECUTIVE CIRCLE)
Public Relations OfficerAugust 2016 -December 2016
Vice PresidentJanuary - December 2017
Organized School Events and Seminars.
Supported and assisted school activities
and competitions.
Convergys Employee Engagement September 2015 – January 2016
Member
Planned and executed company events.
Ensured that company’s employees are
highly driven.
DirecTV Training, Call Flow CertificationJune 10, 2015 - July 18, 2015
Convergys, Techno Hub, Baguio City
Transition Program of DirecTVJuly 19, 2015 - August 20, 2015
Convergys, Techno Hub, Baguio City
Knowing your Rights in the WorkplaceApril 12, 2016
University of Baguio, Centennial AVR, Baguio City
2016 ARTS FESTIVAL “Disaster Reliance” April 25, 2016
2nd Runner Up
University of Baguio Gym, Baguio City
Real Talk: Creating a Successful Mindset August 19, 2016
Organizer
University of Baguio Gym, Baguio City
Key to Career Success and MentoringApril 22, 2017
Organizer
University of Baguio, AVR Main
Tribute to Graduating StudentsApril 17, 2017 & November 3, 2017
Support Staff
University of Baguio, Centennial AVR, Baguio City
SBAA DAY & NIGHT September 2016 & September 2017
Organizer
University of Baguio Gym, Baguio City
Pasadang Pambarangay: Dental Services December 19, 2017
Rotary Club of Baguio Summer Capital
City Hall, Baguio City, Philippines
Program Specific Training for eBay NA M2MSeptember 13 - October 26, 2018
Concentrix, Techno Hub, Baguio City
eBay m2m Teammate Top Performer of the Month March 2019
Concentrix, Techno Hub, Baguio City
Angelina Wayan
Operations Manager
Concentrix, Camp John Hay, Techno hub, Baguio City
Stephen Ribac
Supervisor
TaskUs, 575 MacArthur Highway, San Fernando, 2500 La Union
Gerald Mendoza
Supervisor
TaskUs, Clark Freeport, Mabalacat, Pampanga
Contact this candidate