Events & Promotions Coordinator

EDUCATIONAL ATTAINMENT

CARLITO SALUTA UGAT III

Address: Block 4 Lot 13 Laurel Street Model

Community Tondo, Manila

Email Address: *******.****@*****.***

Mobile Numbers: +63-916-***-****

Landline Number: +63 2 8254 3188

CAREER OBJECTIVE: Enthusiastic Guests Service Associate and Events & Promotions Coordinator, eager to contribute team success through hard work, attention to detail and excellent organizational skills. Clear understanding of productivity and able to do multi-tasking and training in leadership, operational excellence and encouraging creative work environments. Motivated to learn, grow and excel in personal development. Tertiary: Lyceum of the Philippines University – Manila Bachelor of Science in International Hospitality Management with specialization in Hotel and Restaurant Administration

Years Attended: June 2013 – 2017

Events sales & logistics management

Meeting planning & venue selection

Health, hotel and food service

regulations

Negotiation

Works well independently

Property management

Marketing and promotions

Client-oriented

Amenities and accommodations

knowledge

Strategic sales knowledge

SKILLS

Property Consultant (Part-time)

Sino Vanguard Realty Corporation - Sky Regency Residences (August 2019 – Dec 2019)

Converted community contacts into potential clients through networking, consistency and credibility.

Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.

Received incoming calls and messages and addressed or triage phone requests.

Monitored social media and online sources for industry trends.

Developed, updated and maintained database of existing and potential customers in google sheets. Events & Promotions Coordinator

Margarita A. Fores Concepts & Style Inc - ISLAS PINAS (July 2018 – 15 Dec 2019)

Handles phone inquiries and social media accounts to generate prospective clients.

Day to day interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.

Generated leads per special events.

Generated client retention by accurately organizing and executing special events.

Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

Developed standard operating procedures and document workflows for current and future process steps such as making Banquet Event Order.

Handles venue, food and beverage photo shoot to use for postings in social media accounts and posters or banner ads.

Guest Service Associate

Foreland Realty Network Inc. (June 2017 - May 2018)

Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.

Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.

Met all customer call guidelines including service levels, handle time and productivity.

Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.

Evaluated customer information to explore issues, develop potential solutions and maintain high- quality service.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. WORK EXPERIENCE

Hotel Immersion

Venue: Hotel Jen September 16, 2013

Center for Career Services and Industry Relations

“Quest for Success through Career Enhancement: An

Internship Readiness Symposium”

Venue: JPL Hall of Freedom January 8, 2015

On the Job Trainee (Room Attendant)

Venue: The Bayleaf Intramuros April-May 2015

On the Job Trainee (Job Rotation)

Venue: Century Park Hotel April-June 2016

On the Job Trainee (Purchasing Department)

Venue: Waterfront Manila Pavilion Hotel January-March 2017

NATIONAL CERTIFICATE II in HOUSEKEEPING

NATIONAL CERTIFICATE II in FRONT OFFICE SERVICES

NATIONAL CERTIFICATE III in EVENTS MANAGEMENT SERVICES

(under the supervision of TESDA)

- Completed the competency requirements under the Philippine TVET Competency Assessment and Certification System

Certified Basic Working Proficiency in English (Test of English for International Communication Examination)

Resident Scholar and Dean’s Lister

(A.Y. 2013- 2014)

(A.Y. 2016-2017)

Guest Service Associate of the Month (Foreland Realty Network Inc.)

- October 2017

- December 2017

- February 2018

- March 2018

SEMINARS AND TRAININGS ATTENDED

ACHIEVEMENTS

Birth date: November 25, 1995

Birth place: Manila

Religion: Roman Catholic

Age: 24

Status: Single

Citizenship: Filipino

Height: 5’5

Weight: 60 kg.

Languages Spoken: English & Filipino

Maggie Benz L. Dela Torre Rudin Marc Muyco Galfo

Electrical Engineer / Application Engineer Admin Officer Emerson Electric Asia Ltd. –ROHQ City Governement of Paranaque Contact number: 091******** Contact number: 099******** Remar Allen Bautista

Accountant

Subic Bay Freeport Zone

Contact number: 091********

PERSONAL BACKGROUND

CHARACTER REFERENCE

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