CURRICULUM VITAE

NAME : Analyn C. Pulido

MOBILE NO. : 094********

EMAIL : adbzvp@r.postjobfree.com

DATE OF BIRTH : July 16,1968

NATIONALITY : Filipino

GENDER : Female

CIVIL STATUS : Married

LANGUAGE : English, Arabic

CARRER OBJECTIVE :

To apply for a position that will enhance my qualifications, knowledge and skills. Thereby providing an opportunity to attain growth and to prove myself worthy and be an asset to the said institution.

To be part of company that indulges professional growth which provides challenging and rewarding career while allowing me to utilize my knowledge and skills.

EDUCATIONAL ATTAINMENT:

TERTIARY : University of Baguio, Philippines

1984 1989

Bachelor of Science in Commerce

Major in Accountancy (Diploma)

SECONDARY : Saint James School

Subic, Zambales, Philippines

1980 -1984

COMPUTER KNOWLEDGE :

Computer Application : MS DOS, Dbase3+, Lotus 123, Word Perfect and MS Word, MS Excel & Opera, HotSos

TRAINING/SEMINAR ATTENDED :

Fire, Life & Safety Madinat Jumeirah

Praise Me Madinat Jumeirah

Order Taker Housekeeping, Al Qasr (May 2010)

WORK EXPERIENCE :

HOUSEKEEPING COORDINATOR/ TELEPHONE OPERATOR

May 01, 2011 – Sept. 25, 2019

Housekeeping Department

Mina A Salam, Madinat Jumeirah

Dubai United Arab Emirates

PO Box 75157 Dubai, UAE

ACTING ORDER TAKER/COORDINATOR

Jan 01, 2011 Apr 30, 2011

Housekeeping Department

Al Qasr Hotel, Madinat Jumeirah

PO Box 75157 Dubai, UAE

JOB DESCRIPTION :

To provide a friendly, courteous and professional service at all times and be well groomed so as to represent a high standard of the department

Must possess outstanding guest services skills, professional presentation and sophisticated communication skills

Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people

Answers the telephone as per Jumeirah standards.

To respond promptly and politely to any requests from guests. Details to be logged in the log book and convey the same to relevant colleagues.

To run various status reports in order to do opening shift.

To review log books for special requests and instructions.

To keep track of all room status: OO, VC, OC, Q-rooms, OS & VD.

To update room status whenever required.

To coordinate VIP rooms, make-up rooms and rush rooms.

Liaise with Front Office, Guest Relations and Team Leaders regarding VIP arrivals and special guest requests.

To liaise with the Guest services department in organizing of baby sitter requests.

To ensure all guest requests special/extra items and services are delivered to the rooms promptly.

To keep a track of critical situations such as back to back rooms, coordinate with relevant Team Leaders and Guest services personnel.

To ensure all movements of rooms colleagues are recorded in the daily allocation sheet.

ROOM ATTENDANT

Sept 2008 Dec.31, 2010

Housekeeping Department

Al Qasr Hotel, Madinat Jumeirah

PO Box 75157 Dubai, UAE

JOB DESCRIPTION :

Cleans assigned rooms thoroughly, making the necessary arrangement in guest s rooms and replenishing linen and guest s supplies.

Attends to the guest s request and queries courteously and promptly in the course of duties.

Does special general cleaning in guest s room as per as Housekeeping schedule and occupancy level.

PUBLIC AREA ATTENDANT

May 2006 AUG 2008

Housekeeping Department

Al Qasr Hotel, Madinat Jumeirah

PO Box 75157 Dubai, UAE

JOB DESCRIPTION :

Ensuring the area is well maintained and all the facilities and equipment are in good condition.

HOUSEKEEPING ATTENDANT

Feb. 29, 2006 Apr. 2006

Housekeeping Department

Al Qasr Hotel, Madinat Jumeirah

PO Box 75157 Dubai, UAE

JOB DESCRIPTION :

Cleans assigned rooms thoroughly, making the necessary arrangement in guest s rooms and replenishing linen and guest s supplies.

Attends to the guest s request and queries courteously and promptly in the course of duties.

Does special general cleaning in guest s room as per as Housekeeping schedule and occupancy level.

ACHIEVEMENTS:

October 2009 - Nominated as Star of the Month

February 2010 - Nominated as Star of the Month

January 2011 - Nominated as Star of the Month

TRAININGS ATTENDED:

February 2010 May 2010

Housekeeping Order Taker

PERSONAL QUALITIES:

A self starter with pleasant personality, able to work independently as well as a team, highly disciplined, hard-working and result oriented individual.

I do hereby attest that the above foregoing are true and correct to the best of my knowledge and belief.

ANALYN C. PULIDO

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