MICHAEL JOSHUA M. REBULLIDA

**-* ******* *****, ******** Mariana, New Manila, Quezon City, Philippines

+639**-***-****

adbzv7@r.postjobfree.com

Objective

To deliver my duties to the fullest satisfaction of the guests, superiors and subordinates and reach responsible position in the future, work for the betterment of the company in any circumstances.

Qualifications

2018 – 2020 STI College Pasay - Edsa

Bachelor of Science in Information Technology

2012 – 2014 Trinity University of Asia

Bachelor of Science degree in Hotel and Restaurant

Management

2009 – 2012 Alternative Learning System (ALS)

High School Diploma

2008 – 2009 La Salle Greenhills

High School

Work Experience

24/7 Intouch (November 2019 – January 2020)

Customer Service Representative - Walmart Account

-Handled customers concerns and inquiries

-Tracked packages by coordinating with logistics and couriers

-Giving promo code, refund, or replacement

-Average of 50 calls a day

Best Damn Clothing

Instagram: @bestdamnclothing

Online Seller and Social Media Management.

-Researched on current and seasonal trends.

-Increasing online presence, tying up with Instagram bloggers to increase marketing and sales efforts.

-Generate, publish and share engaging content to increase social media visibility.

-Analyzed and evaluated social media campaigns and strategies.

Manera Designer Boutique (January 2015 – March 2018)

Sales and Social Media Management

-Answered inquiries and promoting a variety of luxury bags and other items through social media

-Understanding buyer's interest, providing them with options based on their want and satisfaction

-Demonstrated luxury bags by explaining the quality and features

-Managed and oversee social media content

-Performed research on current benchmark trends and audience preferences

Keo’s Bistro (November 2012 – May 2014)

Store Manager

-Oversees dining and kitchen operation

-Maintain restaurant supplies and replenish the inventory

-Supervised and led staff performance

-Planned new/update existing food and drinks menu

-Ensures customer satisfaction

-Responded efficiently to customer questions and complaints

-Innovating and implementing strategies to improve productivity sales

Skills & Interests

-Active listener and effective speaker by proving options and solutions.

-Resourceful in accomplishing work and improving efficiency on assigned tasks.

-Able to build god relationship with colleagues and communicating well with clients.

-Able multi-task responsibilities under time pressure.

-Can manage unexpected situations strategically.

-Self-motivated, optimistic, passionate and results-oriented

-Resourceful and organized in accomplishing work

-Keen attention to detail and ability to translate brainstorming feedback into actual executions.

Personal Information

Born on May 22, 1994 in Makati City, Philippines. I played for La Salle Green Hills NCAA football team back when I was in high school. After graduating I already started working. I also practice a healthy lifestyle. My strengths are: Marketing, Sales, Advertisement, Adaptable, Life-long learner, and a Team Player. I am optimistic and passionate in what I do. Above all else I am willing to learn new things and gain more experience because I believe that thru experience, we gain knowledge.

Seminars & Training

Fruit and Carving Seminar

Sinulog Hall, Trinity University of Asia.

College of Hospitality and Tourism Management

February. 22, 2013

The World of Coffee

Gloria Jean’s Coffee

February 10, 2013

Front Office and Housekeeping Seminar

Marriott Hotel Manila

September 2, 2013

Character References

Ms. Eunice Reyes Mr. Aj Cruz

Graphic Designer Owner

Dynamic multi-products, Inc. Manera Designer Boutique

+639**-***-**** +639**-*******

Mr. Aldrin James Cruz Mr. Den Oarde

Junior Sales Executive Senior HR - Talent Management

Food Panda Ogilvy

+639**-***-**** +639**-***-****

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