MICHAEL JOSHUA M. REBULLIDA
**-* ******* *****, ******** Mariana, New Manila, Quezon City, Philippines
To deliver my duties to the fullest satisfaction of the guests, superiors and subordinates and reach responsible position in the future, work for the betterment of the company in any circumstances.
2018 – 2020 STI College Pasay - Edsa
Bachelor of Science in Information Technology
2012 – 2014 Trinity University of Asia
Bachelor of Science degree in Hotel and Restaurant
2009 – 2012 Alternative Learning System (ALS)
High School Diploma
2008 – 2009 La Salle Greenhills
24/7 Intouch (November 2019 – January 2020)
Customer Service Representative - Walmart Account
-Handled customers concerns and inquiries
-Tracked packages by coordinating with logistics and couriers
-Giving promo code, refund, or replacement
-Average of 50 calls a day
Best Damn Clothing
Online Seller and Social Media Management.
-Researched on current and seasonal trends.
-Increasing online presence, tying up with Instagram bloggers to increase marketing and sales efforts.
-Generate, publish and share engaging content to increase social media visibility.
-Analyzed and evaluated social media campaigns and strategies.
Manera Designer Boutique (January 2015 – March 2018)
Sales and Social Media Management
-Answered inquiries and promoting a variety of luxury bags and other items through social media
-Understanding buyer's interest, providing them with options based on their want and satisfaction
-Demonstrated luxury bags by explaining the quality and features
-Managed and oversee social media content
-Performed research on current benchmark trends and audience preferences
Keo’s Bistro (November 2012 – May 2014)
-Oversees dining and kitchen operation
-Maintain restaurant supplies and replenish the inventory
-Supervised and led staff performance
-Planned new/update existing food and drinks menu
-Ensures customer satisfaction
-Responded efficiently to customer questions and complaints
-Innovating and implementing strategies to improve productivity sales
Skills & Interests
-Active listener and effective speaker by proving options and solutions.
-Resourceful in accomplishing work and improving efficiency on assigned tasks.
-Able to build god relationship with colleagues and communicating well with clients.
-Able multi-task responsibilities under time pressure.
-Can manage unexpected situations strategically.
-Self-motivated, optimistic, passionate and results-oriented
-Resourceful and organized in accomplishing work
-Keen attention to detail and ability to translate brainstorming feedback into actual executions.
Born on May 22, 1994 in Makati City, Philippines. I played for La Salle Green Hills NCAA football team back when I was in high school. After graduating I already started working. I also practice a healthy lifestyle. My strengths are: Marketing, Sales, Advertisement, Adaptable, Life-long learner, and a Team Player. I am optimistic and passionate in what I do. Above all else I am willing to learn new things and gain more experience because I believe that thru experience, we gain knowledge.
Seminars & Training
Fruit and Carving Seminar
Sinulog Hall, Trinity University of Asia.
College of Hospitality and Tourism Management
February. 22, 2013
The World of Coffee
Gloria Jean’s Coffee
February 10, 2013
Front Office and Housekeeping Seminar
Marriott Hotel Manila
September 2, 2013
Ms. Eunice Reyes Mr. Aj Cruz
Graphic Designer Owner
Dynamic multi-products, Inc. Manera Designer Boutique
Mr. Aldrin James Cruz Mr. Den Oarde
Junior Sales Executive Senior HR - Talent Management
Food Panda Ogilvy