Social Media Training

Ng Pui Yin

+601*-******* l **********@*****.***

*, ***** */** ******* 4, 46050, Petaling Jaya

Professional Summary

Rohas-Euco Industries Berhad August 2019 – Present Senior Executive, Learning & Development and Employee Engagement Learning & Development:

• Oversee and drive all learning and development initiatives and ensure its overall process effectiveness through establish and review of learning & development policies and procedures.

• Be a subject matter expert on learning and development trends and best practices to provide learning solutions to the business by addressing the identified competency gaps.

• Ensure all administration of public and in-house training programme are in order (including but not limited to confirmation of registration, payment of fees, training evaluation) as well as maintain and update staff training master database.

Employee Engagement:

• Develop new and innovative ways to engage with employees including seeking and acting on their feedback to identify the most effective methods.

• Provide approachable and professional support to employees on all employment matters or personal issues that may be impacting at work.

• Design and coordinate employees’ onboarding and offboarding management and ensure its effectiveness.

Air Liquide Singapore Pte Ltd

Associate, Talent & Organization Development March 2019 – July 2019 Executive, Learning & Development July 2017-March 2019

● Plan/manage/improve the company onboarding programs.

● Conduct training need analysis to identify organisational learning and development needs through consultation with various stakeholders.

● Ensure timely implementation of annual training plan including managing the whole process from registration to evaluation, liaising with internal and external training providers to customise and develop the training programs and materials.

● Oversee and monitoring the training budget, while ensuring the courses meet the performance standard.

● Monitor and review feedback and measure training effectiveness through various channels such as trainees’ evaluation, provide feedback to trainers on program improvement.

● Manage and provide user support for the Learning Management System.

● Review and update L&D procedure to align with Company and ISO standards, and participate in relevant audit meetings.

Key Achievement

● Launched monthly L&D newsletter.

● Conducted training on Learning Management Systems (LMS) to HR representative in Malaysia & Indonesia.

● Lead 2017 Chemex, a career fair for engineering students in Jurong Island.

● Conducted on-boarding session for the new hires every bi-monthly.

● Digitalise Course Evaluation Form using LMS and successfully reduced paper and time for all stakeholders.

Air Liquide Malaysia Sdn Bhd July 2014-July 2017

HR Executive

Recruitment

● Work with hiring managers to provide guidance, expertise and collaboration to hire the best and most relevant talent for our teams.

● Conduct screening of candidates based on job criteria and required competencies to create a pipeline of high calibre talent profiles for hiring managers.

● Drive technology and optimize processes to enhance the overall recruitment process & efficiency.

● Leverage recruiting tools to get the job done better and more efficiently.

● Conduct employment reference checks on candidates. Training

● Training coordination and administration.

● Maintain and update staffs training records.

● Handling of HRDF claims.

Key Achievement

1. Supported Learning Management System for Malaysia & Singapore. 2. In-house Google system trainer due to IT migration from Microsoft to Google. 3. Implemented Talent Management System (TAS) instructed by the Group. Johnson & Johnson Sdn Bhd July 2013 – February 2014 Recruitment Coordinator

● Responsibilities include candidate management, job postings, interview co-ordinations, and contract letter generations, performing of reference checks & basic pre-screening of candidates and other ad hoc duties.

● Partnering closely with the Country Recruiters from Global Recruiting team, this role primarily supports Johnson & Johnson’s talent recruitment in Singapore and Malaysia.

● Ensures that administrative / transactional recruitment processes are maintained accurately and in a timely and efficient manner.

Pentrac Consulting Sdn Bhd March 2012-July 2013

CRM Executive

● Assist in marketing activities in social media and internal change.

● Source candidate through job portal (Jobstreet, JenJobs), social media (Linkedin, Skillpages, Lowyat and cold call.

● Provide and support Business Development in lead generation and conversion activities.

● Does administration for internal office- source office automation, name cards, documents

(profiles) .

● Training for new staff for approaches and interview. The Star Publication May 2011 – August 2011

HR Intern

Work Description:

a) Assist colleagues in Training & Development.

b) Prepare invoice for insurance claims in Medical section. c) Assist, call and arrange interviews for StarTrack Graduate and other recruitments. d) Assist in organizing retirement of CEO of Star (M) Publication. e) Produce reports (assignments) assigned by Manager, Compensation & Benefit. Education

EDUCATION PROFILE

University of East London 2009 – 2012

Bachelor of Arts (Hons) International Business (Second Class Upper Honours Degree) Stamford College 2008 – 2009

Foundation Studies in Business

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