SURESH KUMAR HANUMALLA

Mobile: +1-469-***-**** E-mail: adbzmm@r.postjobfree.com

EXECUTIVE PROFILE

13+ years of rich work experience in Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking.

Extensive knowledge of all stages of the Software Development Life Cycle (SDLC) and software Testing Life Cycle (STLC).

Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.

Strong experience in Automating Web and Mobile applications using Selenium WebDriver, TestNG, Maven, Log4j, extent reports and Jenkins.

Well versed with handling elements using Selenium WebDriver.

Writing test scripts using element locators, WebDriver methods, Java programming features and TestNG annotations.

Expertise in building test automation framework from the scratch.

Strong programming skills in writing groovy scripts to automate APIs and REST services using SoapUI and REST Assured.

Strong experience in automating Web applications using Katalon Studio.

Experience in Data driven Testing, Cross browser testing and Parallel Test execution using Selenium WebDriver, TestNG and selenium Grid.

Involved in implementation of Automation framework using Selenium, Maven, Page Object Model, TestNG

Strong Experience in Telecom domain

A performance-driven 4+ years of Test Lead experience in QA activities.

2 years of efficient Defect Management Experience.

Good knowledge of OSS/BSS.

Rich experience in AT&T processes & policies.

Hands-on experience in resource planning, preparing test strategy, Requirements Traceability Matrix (RTM), test planning and reviewing test scripts to ensure quality.

Fast learner of new technologies and effective problem-solving skills.

Exposure in software development process and familiar with Agile, Waterfall.

Experienced in analyzing Test Result, creating Defect Report and submitting of Test Status using HP Quality Center/ HP ALM.

Good knowledge of SQL

Experienced in Smoke, Integration, GUI, Positive, Negative, System, Functional, Regression, Compatibility, User Certified Testing

Strong team player with excellent interpersonal and teamwork skills.

Self-motivated, energetic and highly ethical in all work related assignments thus able to immediately contribute to corporate goals and objects

Good written, communication, interpersonal skills, proven team player, Test Lead, Defect Management with an analytical mind bent to problem solving and delivering solutions.

ACADEMIC QUALIFICATION

Education:

Master of Computer Applications (MCA).

Bachelor of Science (B.Sc.)

Certification/Training/Workshops:

Prince 2 Foundation certified

ICAgile Certified Professional

ISTQB certified software tester

ITIL V3 foundation level certified

Oracle 9i –Duration 1 week.

Quality Basics & BMS Overview.

Connect now-2 day’s workshop for effective communication & business etiquettes.

Automation framework.

Agile delivery methodologies.

TECHNICAL EXPERTISE

Database: Oracle, MongoDB and SQL Developer

Automation Tools: Selenium, Katalon Studio and QTP/UFT

Project Management Tools: HP ALM Quality Center, TDP, TestRail, JIRA

Languages: Java, C, C++, Groovy

Testing Frameworks: TestNG

Build Tools: Ant, Maven

API testing tools: SoapUI, REST Assured

CI Tools: Jenkins

Version control : Git and GitHub

Methodologies: Agile, Waterfall, Scrum.

PROJECT SUMMARY

Organization: Ferguson Consulting, USA.

Project 1: Gateway Application

Client: Charter Communications, St. Louis, United States.

Team Size: 10, OS: Windows.

Duration: Aug’19 to Present

Languages/Packages/Tools: Katalon Studio 7.2.1, Selenium 3.6.0, Eclipse, Java, Groovy script, Windows 7, SQL developer, IE11, Firefox, Google Chrome, HP ALM QC 11.0, Maven, Jenkins, Git, GitHub, Jenkins, TestRail, Mongo, JIRA, SoapUI.

This is a Charter-developed portal that provides access to Charter Customer representatives to all the tools and information they need to provide comprehensive customer support including integrated billing, troubleshooting and ordering all in one place. Customer representatives will have access to all three MSOs (Multiple System Operators) namely BHN, TWC and Charter customer profiles to assist with queries related to all the offers namely Voice, Data, TV and Mobile.

Key Responsibilities:

Responsible to design automation framework using Katalon Studio, Selenium, groovy, eclipse, java, maven and Jenkins

Responsible to understand and create ordering functional automated scripts

Responsible to design automated smoke test suite

Responsible to prioritizes test scripts based on modules and release cycles

Responsible to clean the test orders using automated script to reuse the same locations.

Responsible to automate service API calls using SOAP UI and Rest Assured

Responsible to create reusable modules for taking screenshots, creating folders, files, basic services, offer selection, installation, scheduling, order summary, modify order and cancel order flows.

Responsible to review business requirements and write test plans for positive and negative scenarios

Responsible to schedule and perform smoke & regression testing using automated tests

Responsible to execute automated test scripts in DEV, IST and UAT environments

Responsible to lead the team for all discussions regarding test coverage against requirements with management & leadership

Responsible to participate in daily stand-up, Bug Triage, Backlog Refinement, Retrospective, Walkthroughs, Scrum and Sprint meetings

Responsible to perform Functional, Regression and Smoke Testing.

Responsible to participate and initiate team meetings on a regular basis and involve in active discussion in order to improve the testing quality by better strategies and testing approach.

Project 2: Unified Buyflow

Client: Charter Communications, St. Louis,United States.

Team Size: 10, OS: Windows.

Duration: Oct’17 to Aug’19

Languages/Packages/Tools: Selenium 3.6.0, Eclipse, Java, Firebug, Windows 7, SQL developer, IE11, Firefox, Google Chrome, Salesforce, HP ALM QC 11.0, TestNG, Maven, Jenkins, XSLT reports, Git, GitHub, Jenkins, Extent Reports, TestRail, Mongo, JIRA, SOAP UI and Recom.

This project allows legacy Charter customers to use an online ordering user interface and ecommerce engine. The order orchestration and submission is streamlined into one buyflow for different MSOs (Multiple System Operators) this buyflow application will be used for all three companies namely BHN, TWC and Charter customers to place customized orders for Voice, Data, TV and Mobile.

Key Responsibilities:

Responsible to design and build automation framework using selenium, eclipse, java, maven, Jenkins, SOAP UI and extent reports.

Responsible to understand user scenarios, creating effective test scenarios for automation

Responsible to design automated sanity test suite

Responsible to create reusable modules for localization, storefront, customization, customer validation, installation, scheduling, payment and confirmation page using selenium webdriver methods, element locator techniques

Responsible to automate service API calls using SOAP UI and Rest Assured

Responsible to review business requirements and write test plans for positive and negative scenarios

Responsible to schedule and perform Sanity & Regression testing using automated tests

Responsible to execute automated test scripts in DEV and IST environments

Responsible to lead the team for all discussions regarding testing coverage against requirements with management & leadership

Responsible to participate in daily stand-up, Bug Triage, Backlog Refinement, Retrospective, Walkthroughs, Scrum and Sprint meetings

Responsible for Functional, Regression and Sanity Testing.

Responsible to participate and initiate team meetings on a regular basis and involve in active discussion in order to improve the testing quality by better strategies and testing approach.

Organization: Tech Mahindra Americas Inc., USA.

Project 3: HALO – PVT

Client: AT&T, St. Louis, United States.

Team Size: 15, OS: Windows.

Duration: April’15 to Oct’17

Languages/Packages/Tools: Selenium 3.0.1, Java script, Firebug, Windows 7, MySQL 5.5.54, IE11, Firefox 45.0, Google Chrome, Tool: HP ALM QC 11.0,

HALO- PVT -Simplify current work flows (e.g., remove manual tasks, consolidate tasks, fallouts etc.) providing reduced manual effort and preparing for migration into Work Flow Management Platform (OMX) and new Order Capture Platform. This project will automate and streamline the AVPN, IP Flex, MIS New Start workflow. Additionally, preparation work should be done to simplify other existing workflows to provide benefit to Service Delivery Operations and to prepare these workflows for conversion to the new Work Flow Management Platform. Reduce Tasks in Work Flow for BVOIP IP FLEX

Current work flows are complex and contain many tasks which can either be consolidated or removed

Simplify current work flows (e.g., remove manual tasks, consolidate tasks) providing reduced manual effort and preparing for migration into Work Flow Management Platform (NEWTON) and new Order Capture Platform.

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Key Responsibilities:

Involvement in Preparation of Test Procedures, Test Scenarios, Cases and Test Data.

Responsible for Functional Testing.

Created Test cases Using Element locators and Selenium Webdriver methods

Enhanced Test cases using Java programming features and TestNG Annotations.

Execution of Selenium Test cases

Conducting Data driven testing and cross browser testing

Enhancing the Test Scripts for Global Execution.

Involvement in solving Environmental problems along with Technical Support People.

Involved in Regression Testing using Selenium scripts

Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

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Project 4: SQEM – Tools

Client: AT &T, Richardson, Texas, United States.

Team Size: 10

Duration: Nov’14 to April’15

Languages/Packages/Tools: UFT 12.02, Windows 7, J2EE, Rally, Oracle9i, UNIX, C++, IE9, Firefox, Google Chrome, Tool: HP ALM Quality Center, ReqPro, PRISM, Ztracker, Data tool.

MyAT&T is a secure self service and sales application which allows users to manage accounts/profiles on-line, view/pay AT&T bills and shop. As part of SQEM Tools project, I used to automate various flows of MyAT&T web pages using UFT tool to calculate response times of various pages of myatt.com web portal and report response times to AT&T to improve att.com web site based on response time of various pages. We have implemented SQEM Tools project using descriptive programming with UFT 12.02 tool.

Key Responsibilities:

Responsible for Functional Testing.

Created Test cases using element locators

Execution of UFT Test cases and Reporting defects.

Used to check the script flows and functionality of pages which are assigned to me.

Analyze MyAT&T pages thru browsing manually with valid user id and password.

Write automated scripts using UFT tool with descriptive programming as per designed frame work.

Involved in production execution of scripts and monitor response times of various page of MyAT&T (myatt.com) application.

Tracking response times of various pages to check against agreed SLA response times with development team and AT&T management.

Project 5: MyAT&T – OLAM

Client: AT &T, St. Louis, United States.

Team Size: 15, OS: Windows.

Duration: May’12 to Nov’14

Languages/Packages/Tools: Windows 7, J2EE, Weblogic 9.2, Oracle9i, UNIX, C++, IE9, Firefox, Google Chrome, Tool: HP ALM Quality Center, ReqPro, PRISM, Ztracker, Data tool, UFT 12.0, Selenium 2.9.1, JavaScript, Robot Framework.

Description: MyAT&T is a secure self service and sales application which allows users to manage accounts/profiles on-line, view/pay AT&T bills, shop and interact with other customers. MyAT&T is a Mission Critical Application. MyAT&T handles a customer base of about 53 million users with average 2 million transactions per day. Currently it supports regular Customers, Small Business Customers and Customer Representatives. MyAT&T has Login and Dashboard, Registration, Profiles, Shop, Support, Manage Services, Broadband Usage, Billing and Payments modules which provide services to wireless - Mobile, 3G Microcell,4G LTE and emerging devices; Uverse – IPTV (Internet Protocol Television),VOIP(Voice over internet Protocol) and HSIA (High Speed Internet Access) and Wireline – Local Phone, Long distance Phone, DIAL/DSL Internet, DIRECTV, Wi-Fi and Yellow pages.

Key Responsibilities:

Need to write automation scripts on assigned flows and functionalities.

Executing automated scripts, monitor results and maintaining the scripts as and when necessary.

Generate various report to track defects till closure on time.

Tracking every stage in STLC including studying requirements, writing test cases, Walkthroughs, test data preparation, Test Execution, preparing Test Package and test summery artifacts.

Adhere to AT&T processes and policies include project phases, mile stones and decision gates.

Attending all projects related meetings and BR, SR, HLD reviews.

Ensuring On-schedule delivery of major and minor release projects.

Reporting status to Client on weekly bases and daily bases depends on criticality of project.

Ensuring On-schedule delivery of assigned projects.

Defect free deliveries of all the minor and major releases and met 100% SLA compliance.

Attending defect status and update the status of defects on time with proper comments

Project 6: LOS – Local Ordering System

Client: AT &T, Hoffman Estates, IL, United States.

Team Size: 6, OS: Windows.

Duration: Aug’10 to May’12

Languages/Packages/Tools: Windows 7, J2EE, Weblogic 9.2, Oracle9i, Sybase, UNIX, Tuxedo, C++, IE8, Firefox, Google Chrome, Tool: HP ALM Quality Center, ReqPro, PRISM.

Description: LOS is an ordering & provisioning 3-tier application used by customer care associates to cater the customer’s request for classic landline or VOIP related services being offered by AT&T. Being an application servicing the end user, it interacts with various external interfaces to keep all the parameters related to any services / offer in-sync wherein the complexity of the application lies. The main interfaces are LSAM (Local Service Activation Manager), R&M (Repair & Maintenance), CSAM (Customer Service Activation Manager), TPV, RAMP, etc. The ordering and provisioning system is distributed in three major section vis-à-vis Integrated Pre-Order processing, Order Processing, TPV. Pre-order section interacts with LSAM and performs Address Validation, TN reservation, CSR retrieval. During Order processing the order gets decomposed into multiple work orders and gets processed by its respective system (i.e. external interface). The application also supports reporting and metrics generation for client.

Written one QTP script as value add for eLOS application.

Key Responsibilities:

Training the team members on the domain & technology front

Assignment & tracking of work items for the team.

Maintaining the process of preparing Test Plan, Walkthrough, Test Cases, Reviews, Test Results

Ensuring On-schedule delivery of Release items.

Reporting to Client on day-to day basis

Providing Test Support to external interfaces.

Performing System, Regression and Pair Testing.

Responsible for Validation testing on Production box.

Project 7: Global Craft Access System (GCAS)

Client: AT &T, Hoffman Estates, IL, United States.

Team Size: 15, OS: Windows.

Duration: Jun’09 to Aug’10

Languages/Packages/Tools: Java, Weblogic 9.2, Oracle9i, Force 10.0.1 (Telcordia),GCAS Web, GCAS Admin, HP Quality Center 9.2.0, QTP 9.2, IE 6.0 and IE 7.0.

Description: Global Craft Access System (GCAS), an application to manage jobs for a technician on the field (Dispatch Business Area). A technician uses this application to know the job details he/she need to handle & then follow the necessary workflow in the system. The area of AT&T’s technical support is divided into five regions; each region has one or more Operating Center (OC). The Technicians use GCAS to dispatch on a Job, Close/Return a job, perform Billing, Time Reporting and multitude other functions like look up of facility assignments, perform cable pair change, sales referrals, order material etc. The WFA applications maintain a separate list of jobs per region per OC. Each OC has a list of technicians working on Installation and/or Repair jobs. The Jobs are broadly categorized as POTS and Specials. The GCAS application runs on Technicians IFD, which is a rugged laptop built by Panasonic.

Key Responsibilities:

Preparing project plan

Preparing Test strategy & test plans.

Writing Test Plan, Test cases and reviewing test cases

Requirement analysis, review of RDD.

Mentoring of team members.

Risk & impact analysis.

Single Point of Contact (SPOC) for the customer for application /testing related queries.

Analysis of bugs & conducted defect tracking calls.

Conducting Defect Prevention meetings.

Project 8: LS OMS System Testing_AMD

Client: AT &T, Pune, India

Team Size: 21, OS: Windows

Duration: Nov’08 to Jun’09

Languages/Packages/Tools: Java, UNIX, XML, Windows Xp, Oracle 10g, Toad, IE 6.0 and Mozilla Firefox

Description: OMS – Order Management System: Clarify will only launch OMS for ordering LS products, if Clarify has received confirmation that all LS products are available to the customer at his service address. It will provide OMS with the necessary information (such as unique Transaction ID) to update the customer’s order information when the order is initiated. Clarify holds the user profiles and Role IDs of OMS and will check whether the user is authorized to launch OMS. Clarify CRM is the source system for customer account data. The BAN will be established before OMS is launched within Clarify and will be passed from Clarify to OMS.

Key Responsibilities:

Writing Test Plan, Test cases and Reviewing test cases

Executing the test cases.

Performing Database checking in Toad.

Performing System Testing based on the Test Cases.

Preparing Daily and monthly status reports.

Project 9: GCP- formally DBOR (Data Base of Records)

Client: AT&T, Pune, India.

Team Size: 12, OS: Windows

Duration: Nov’06 to Nov’08

Languages/Packages/Tools: Java, UNIX, XML, Windows Xp, Oracle 10g, Toad, DbVisualizer, IE 6.0

and Mozilla Firefox.

Description: GCP is an Enterprise solution for AT&T business to solve issues of data quality, integrity and accuracy. This is achieved by creating a Virtual Database of Record of AT&T Business Objects (i.e. customer, circuit etc). These Business Objects are populated with data attribute, each of which is defined as a field of record from the most reliable data source. GCP is characterized by real time data retrieval and optimized performance.

GCP allows for a consistent data structure and values by shielding the legacy structures from new demand applications. It provides a logical data model that is independent of the back end data systems. It provides databases that are based on the approach to building the Enterprise Data Bus is based on the Fine Grain approach currently being supported by the Tele Management Forum. Fine Grain basically means that conversion to a consistent GCP for back end systems can be done on an incremental basis allowing for staging over time. In other words, it is not an all or nothing approach, rather some systems can be converted initially while others can be done later depending on the needs of the business and on the services they support.

Key Responsibilities:

Writing ETL Test Plan, Test cases and Test Results

Executing the test cases.

Performing Database checking in Toad, DbVisualizer.

Performing System Testing based on the Test Cases.

Preparing Daily and monthly status reports.

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