MOHMAD IRFAN MULLA
M: 780-***-**** Email: email@example.com
*** ***** **, **** ********, AB T9K2X6
Friendly, enthusiastic, and hard worker with strong safety mindset respect, raise the bar, commitments matter and do the right thing
August 2018 – Present Assistant Manager/ Rogers (Foneshop Communications)
● Helped customers find the phone they are looking for at their budget
● Achieve monthly sales targets for all the metrics
● Checking full inventory on a weekly basis
● Resolving and troubleshooting various customer issues Sep 2007 – Jun 2018 Floor Manager/ New Northland Deco Park Fabrics Pvt Ltd Randburg, South Africa ● Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
● Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
● Determined customer needs by asking relevant questions and listening actively.
● Followed merchandising guidelines to present visually appealing Displays.
● Responded to customer questions and requests in a prompt and efficient manner.
● Oversaw supply restocking, area cleaning and product organization.
● Trained and coached employees
Jun 2004 – Mar 2007 Manager/ Mega Super Market
Tzaneen, South Africa ● Oversaw supply restocking, area cleaning and product organization
● Evaluated team and employee performance in order to develop and implement effective corrective actions.
● Responded to customer concerns with friendly and knowledgeable manner.
Oct 2003 – Apr 2004 Cashier/ Sweet Street
Randfontain, South Africa ● Pleasantly engaged customers when they entered the store.
● Maintained a clean and tidy checkout area.
● Worked the cash register and processed various payments. Certificate: .CSTS
Construction Safety Training System (CSTS 2020) - Fundamentals
Common Safety Orientation
.Standard First Aid (CPR and AED)
1997-2001 High School Diploma in
Bardoli, India M.B.M. Convent High School
References available upon request