Mar Cristopher M. Genato
Mobile No.: 099********
To be part and connected in your prestigious business firm and apply my knowledge and skill to help in promoting achieving its mission and vision, thus helping in promoting my career growth.
Tertiary 2005-2009 Dr. Carlos S. Lanting College
Tandangsora Quezon city
(Bachelor Science Degree)
Secondary 2001-2005 San Bartolome High School
Primary 1995-2001 Cielito Zamora Memorial Elementary School
METROPOLITAN TERRACES CONDOMINIUM ASSOCIATION INC
Kamagong Corner Sacred Heart Street San Antonio Makati City
Position: Assistant Administrator
(January 2016 - December 2019)
Prepare necessary documents, keeping designated employees advised of their daily schedule and ensure availability of facilities, meeting rooms etc. Where required, handle all aspects of internal customer service to ensure a professional, accurate and informative service.
Customer Service/Assistant to all unit owners and tenants
Composing letter and or memorandum to update unit owners and tenants.
Implementing and strictly enforcing the house rules and regulations of the project by circular memorandum.
To help the project administration in it’s overall to technical aspect of the project (Electricity, water and telephone services)
Check and monitor the physical condition, general cleanliness of the building. Its surrounding and facilities.
Responsible for the compliance to all government permits.
Proposed projects to the Board of Directors in order to increase the financial status of the project
Process and Monitor Request for payment and Purchase orders.
Administrative support to event conducted to Condominium, Seminars, Christmas Party, and Weddings etc.
Monitoring and review of Budget and expenses for events.
Attending unit owners and tenant complaints.
Monthly preparation of Condo Corp disbursement and collection
Monthly preparation Assoc dues and water billing.
Preparation of Financial Statement of Condo Corp.
Review all the cost of material for repair and maintenance.
Filling returns to BIR (Percentage tax, expanded).
Monitoring the operating budget items like salaries and wages of maintenance and security services, repair and maintenance, light and water, permits and licenses etc.
888 Gallant Manpower Services Inc.
558 A Quirino Avenue Paranaque City
Position: GROUND ATTENDANT
(MAY 2012 – June 2015)
Ninoy Aquino International Airport Terminal 4
Answer incoming calls and respond to customer’s emails.
Management and resolve passengers/costumer complaints.
Provide product and service information to passengers.
Document all call information according to standard operating procedures.
Provide the highest level of safety, security and service standards for ground operation.
Checking passengers in for flights.
Re-routing or re-booking passengers whose flights have been cancelled or delayed.
Assisting disabled passenger or with any special medication/condition.
Arrival of aircrafts.
LOVE ELECTRONICS SERVICE INC
1803 Bonifacio Marikina City
Position: Telemarketing/Sales Coordinator
(July 2009-January 2012)
Answer calls and respond to emails
Handles and manage customer concerns and complaints both call and emails with the objective of promoting customer good will and satisfaction as well as promotes a harmonious relationship between the companies, its customers and brand in general.
Coordinates with supplier's service centers for the customer-related concerns
Maintains complete documentations and monitoring for all the item in standard operating procedures,
Contributes information, ideas and research to help develop marketing strategies
Sets marketing schedules and coordinate with managers, colleagues, sponsor, and other professionals to implement strategies across multiple channels.
Track sales data and works to meet quotas or sales team goal.
Directly visit all branch, to monitor sales.
Full Name: Mar Cristopher M. Genato
Date of Birth: March 15, 1989
I hereby certify that the above information given are true and accurate to the best of my knowledge and that any false information trying to mislead the company will serve as a sufficient cause to forfeit my application.