Suzanne Richardson *** Hampton Road
Benton Harbor, MI 49022
adbzjp@r.postjobfree.com
EXPERIENCE
Whirlpool Corporation (Zenith Talent), Benton Harbor, MI
Project Coordinator
JANUARY 2019- PRESENT
Coordinate the transition of suppliers to SAP Ariba platform, troubleshoot issues that arise with the transition, organize/update “Flight Plan” of suppliers, manage Project Periscope group email, interact with SAP Ariba enablement team to ensure smooth supplier transition, assist other teams with special projects Martell Electric, LLC, South Bend, IN
Purchasing Assistant / Service Coordinator
JULY 2016 - JANUARY 2019
Manage Telecom Service work orders from creation to billing completion, create purchase orders and receive in material from those orders once delivered, manage inventory within Spectrum software, processed Service Department weekly invoicing
(Accounts Receivable), responsible for processing invoices from vendors daily (Accounts Payable), performed daily general office duties in a construction atmosphere Whirlpool Corporation, Saint Joseph, MI
Retail Returns Specialist
FEBRUARY 2016 - JULY 2016
Create return authorizations for damaged or good stock units, effectively train incoming team members, maintain positive relationships with trade customers, reschedule return authorization orders
Home Depot Trade Customer Support Specialist / Order Processing Team / Order Management Team
SEPTEMBER 2013 - FEBRUARY 2016
Maintain customer orders, responsible for tracking Home Depot delivery trucks, generate customer replacement orders, process Return Goods Authorizations, effectively resolve order issues, reschedule customer orders Four Winds Casino Resort, New Buffalo, MI
Gaming Inventory Technician / Administrative Assistant / Payroll Clerk
JUNE 2007 - JULY 2011
Maintain inventory for 3,000+ slot machines, uphold employee confidentiality on an executive level, adhere to and enforce company policies and procedures, responsible for incoming and outgoing shipments, assist in the process of payroll for 2,000+ employees on a bi-weekly basis
EDUCATION
Western Governors University (WGU), Salt Lake City, UT
Bachelor's Degree / Business Management
OCTOBER 2019 - MARCH 2020 (Expected graduation)
Brown Mackie College, Michigan City, IN
Certificate / Medical Coding and Billing
SEPTEMBER 2011 - JANUARY 2013
Davenport University, Kalamazoo, MI
Associates Degree / Accounting & Travel and Tourism SEPTEMBER 1987 - JUNE 1989
SKILLS / SYSTEMS
● Accounts Payable
● Accounts Receivable
● ADP
● CRM
● Deductive Reasoning
● Detail Oriented
● Flexible
● Google Suite
● Inventory Control
● Invoicing
● Microsoft Office
● Microsoft Operating System
● Motivated
● Organized
● Payroll
● Performance Management
● Policies & Procedures
● Proactive
● Project Management support
● Research
● SAP ECC
● SAP Ariba Network
● Spectrum Construction Software
● Team Collaboration
● Telecom
● Troubleshoot
● Verbal & Written Communication
● Versatile
AWARDS
Brown Mackie College
Magna Cum Laude, Presidential Honors,
Dean’s List
Davenport University
Summa Cum Laude
Four Winds Casino Resort
Ace’s Award for creation and
development of an employee
performance management system
Suzanne Richardson 216 Hampton Road
Benton Harbor, MI 49022
adbzjp@r.postjobfree.com
REFERENCES
Amy Mojsiejenko
Relationship: Current manager / Whirlpool Corporation Shannon Gagovski
Relationship: Former manager / Four Winds Casino Resort Katie Azzi
Relationship: Current co-worker / Whirlpool Corporation Brionna Wicks
Relationship: Former co-worker / Whirlpool Corporation Bali Baldwin
Relationship: Former co-worker / Martell Electric
Diana Newson
Relationship: Former co-worker / Whirlpool Corporation Dana Riley
Relationship: Lifelong friend