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Sales Representative Customer Service

Miami, FL
February 25, 2020

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Jean Paul Diaz

*** **** **** ******, *****, FL **013 – Cell: 786-***-**** – Email:


Position Where my skills can be applied


Customer Service and Sales Manager

Hotelier Linen


Responsible for maintaining customer base and developing new customers

Account Executive

Aramark Uniforms


As an Account Executive, my key focus areas are the following:

Consistently sell long term (contracts 5+ years) rental accounts within your assigned territory

Consistently meet or exceed your quarterly AWRV target applicable to your tenure

Focus on single locations with an Average Weekly Rental Volume of $25 to $499

Balance your workload (~80% of your time should be focused on new prospects and ~20% with existing customers)

Take full advantage of our Adjacency Kickers

Upon each successful rental sale, introduce the Direct Sale Express guide to secure “spot buys”

Team with other sales and service resources to align the right resources to each opportunity and situation

Ensure a high level of customer satisfaction and ethical conduct while doing business with our customers/prospects

Outside Sales Representative

Gluck GMBH


Responsible for maintaining customer base and developing new customers

Outside Sales Representative

Assura Windows and Doors, Pompano, Florida

2016 - 2018

Responsible for 35 Lowes / Home Depot stores throughout South Florida by giving optimal customer Service by working very closely with my superiors whenever issues arise.

Operations / Ocean Export Coordinator

BML Shipping Corp, Medley, Florida

2006- 2016

In Charge of day to day operations loading (LCL / FCL) and receiving Consolidation and deconsolidation

Preparing Documentation (Bills Of Ladings / HBL & MBL)

Truck Brokerage

Effective analytical and negotiating skills with rating public rates, Pricing Contracts, and also bookings with shipping Lines.

Office Equipment Operator

City of Miami, Miami, Florida

2000 - 2006

My duties were as follows – Customer Service / Accounting & Finance

Assisting Supervisor with inputting information and Event coordination

Inside Sales

Seafreight Agencies, Doral, Florida

1998 – 2000

As an inside Sales Representative I was to make 50 cold calls to potential clients selling our services, also serviced accounts within my region

Customer Service and Documentation (Bills of Lading)

Accounting and Traffic Department, Container Tracking, Disbursements of account



AA in Public Administration

Miami Dade College, Miami, Florida


Bachelor’s in Public Administration

Florida International University, Miami Florida

Additional Skills



Detailed Oriented

Trilingual (English, Spanish, Italian)

Self-motivated & Strong Time Management and Organizational Skills

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