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Customer Service Manager

Location:
Kenosha, WI
Posted:
February 25, 2020

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Resume:

David Bornhuetter

Kenosha, WI ***** 262-***-****

adbzek@r.postjobfree.com linkedin.com/in/davebornhuetter Professional Summary

Performance-driven leader with in-depth, hands-on experience in manufacturing and customer service environments. Creative problem solver adept at meeting operational objectives through effective planning, budgeting, and resource management. Adept at cultivating and maintaining productive relationships with customers, staff, and vendors. Responsive and resourceful with solid history of maintaining safe and healthy work environments.

Areas of expertise:

Business-to-Business Marketing Sales Production & Inventory Control Purchasing Budgeting & Forecasting General Accounting Tradeshow Coordination Professional Experience

PACK RITE DIVISION OF METTLER TOLEDO, Racine, WI

General Manager 2001 - 2019

Oversaw marketing, sales, customer service, production planning, and purchasing. Led forecasting and created annual budgets. Planned and coordinated trade shows. Maintained responsibility for each line on the P&L.

• Led division to net profit each year as general manager by controlling fixed costs, maintaining margins, and recruiting new customers and distributors.

• Guided division to the highest contribution margin in the company by reducing cost of product.

• Drove successful plant closure and subsequent product line transfer to a stand-alone unit by training current staff to acquire / perform new responsibilities and by developing new procedures.

• Directed division through implementation of SAP business software, successfully accommodating parent company in timely manner.

Additional Relevant Experience

METTLER TOLEDO (formerly Toledo Scale), Franksville, WI Plant Controller

Executed month-end closing, reconciled accounts, and maintained bills of material. Administered cycle counts, created annual budgets, performed standard cost accounting, and conducted ISO internal audits. Education

Bachelor of Business Administration (BBA), Accounting, University of Wisconsin - Whitewater, Whitewater, WI Activities & Interests

Activities and interests include running, coaching track, and classic cars.



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