Office Technical Support
Resume:
Khalid Mohammed Bedeer
Field Head at Ipsos
******.******@*****.***
Profile Summary
+3 years of experience in Ipsos Market Research as Field and Operations Supervisor.
+4 years of experience in Intelligent E-Business Solution as Senior System Administrator.
+6 years of experience in Al Hamad Construction & Development as IT Administrator. Ipsos
Operation Supervisor
May 2016 till
Present
Currently working at Ipsos Market Research company as a field supervisor for managing all aspects of fieldwork. Fieldwork supervision includes managing all projects from initial set up phase till finalization of deliverables. A major requirement of project management role is ensuring all projects are started and completed within the agreed upon time. My key strength at Ipsos is being able to deliver projects within the time frames, all the while ensuring the quality of the deliverables. Key tasks:
Planning project timelines and resources.
Assigning and monitoring daily progress.
Setting up quality protocols and testing each project milestone upon these protocols.
Ensuring smooth communication with all departments associated with the project.
Analyzing data and Red Flagging any urgent issues to concerned departments.
Recruiting and training fieldwork staff on the specification of each project.
Mitigating on-field issues and providing solutions to ensure project execution is not put on hold. Intelligent E-Business Solution
Systems Administrator
Dec 2011 – Feb
2016
Working as System Administrator at Intelligent E-business Solutions company. Tasks included managing the planning & designing network infrastructure for the company head office and the branches, install new / rebuild existing servers and configuring hardware. I was also performing daily system monitoring, server resources, reviewing application logs and verifying completion of scheduled jobs.
My major achievement at the company was to introduce new systems that increased efficiency in company processes i.e. creating a system to collect attendance for all staff remotely and restructuring network infrastructure to decrease debugging time.
Al Hamad Construction & Development
I.T. Administrator
Dec2005 – Dec
2011
As I.T. administrator at Al Hamad Construction and Development, my work was to ensure stability of intra company network connectivity, creating firewall protocols to secure company’s sensitive information, configuring servers to centralize all head office and work site machines, and maintenance of all laptops & work stations. I suggested to the management to have online visibility to boast company’s sales and launched the company’s first website. I single handedly created and designed the company’s website www.alhamadprecast.com. I also introduced data backup policy at the company and based on my proactive involvement at the company I was consulted for annual budget plans as well.
Microsoft Certification Year
MCITP 2013
MCTS 2013
CCNA (I.D: CSCO11906697) 2011
MCSE 2008
MCSA 2008
MCITP 2013
Microsoft certification transcript online Transcript ID: 761739 - Access code: khalid1234 Education
Bachelor of Science
Information Systems Major
Mansoura University, Egypt, 2005
Key Projects & Engagements from IT Experience
Project Duties
Investment Gateway Bahrain
Consultant office
Designing and Implementing full network infrastructure and technical support (Consultant & Contractors office)
Diyar Al Muharraq Ring Road
Designing and Implementing full network infrastructure and technical support (Consultant & Contractors office)
Al Madina Al Shamaliya
Designing and Implementing full network infrastructure and technical support (Consultant & Contractors office)
Busaiteen Ring Road
Designing and Implementing full network infrastructure and technical support (Consultant & Contractors office)
Bahrain Financial Harbor
contractor office
Network Infrastructure, Server configuration, and Technical support Reef Island contractor office Network infrastructure, Technical support Al Hamad Precast Factory
Network infrastructure.
Full Technical support for devices.
Web design.
More about myself
I have managed multiple projects at a time across international markets across different time zones.
I try to understand company’s core business and proactively look for ways of enhancing the productivity of the company from within my roles.
I always bring ideas and solutions to the table.
I am a quick thinker and ensure to maintain all my commitments. Personal Information
Nationality: Egyptian
Born in 14th April, 1984
Valid Driving License
Married
Fluent in Arabic & English
References
Mohamed Halwany
Finance Manager Al Hamad Construction - Bahrain
Email: *********@*****.***
Mobile: +973 (39020686)
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