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Customer Service Data Entry

Location:
Calgary, AB, Canada
Posted:
February 25, 2020

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Resume:

Dare Adebajo

Cell: 587-***-**** Calgary, AB Email: adbzah@r.postjobfree.com

Professional Summary: A result-oriented Logistics and Transport Specialist with over 9 years of experience and exposure in shipping and supply chain industry. Skilled in Logistics and Supply Chain operations, Operations Research, Procurement, Air and Sea Import/Export, customer service professional, Good understanding of ocean documentation and Business Planning, Freight and commercial negotiation, Inventory control Management, Good Knowledge of ERP (Enterprise Resource Planning) and Excellent information system skills: MS Office (Word, Excel, PowerPoint, Outlook).

EDUCATIONAL QUALIFICATION

Reeves College, Calgary, Alberta, Canada

Diploma in Logistics and Supply Chain Management. 2019

Olabisi Onabanjo University, Ago Iwoye, Ogun State, Nigeria. 2008

Bachelor of Arts in Communication.

PROFESSIONAL BACKGROUND

Expeditors Canada. Calgary, Alberta (Practicum) - 2019

Ocean Import / Export Intern.

Understand and comply with the procedures of ocean import and Export.

Arrange for pickup of cargo and transportation of freight to consignee destination.

Maintaining strong vendor relationships- carriers and trucking companies.

Track and Trace shipments.

Maintain compliance standards at all times- including internal policies and procedures, government regulations, and customer requirements.

Accurate and timely data entry into the operating system according to the ISO standards of the company

Creates and check Import and export documentation for incoming/outgoing shipments and ensures accuracy.

Monitor reports and communicate with steamship lines, trucking companies, overseas agents, customs brokers and customers on a daily basis via email and phone.

Meet key performance indicators to support department, branch, product, and company goals.

GardaWorld Aviation, YYC Airport Calgary Alberta - 2019

Pre board Screening Officer

Screened the travelling public and their belongings prior to entering concourse area.

Ensured non-permitted items do not enter the secure area

Provides excellent customer service to the travelling public

Represent the company and CATSA in a professional manner at all times.

Successfully acquired Airport Restricted Area Identity Card (RAIC).

Flyht Aerospace Solution Calgary, Alberta

Logistics and Supply Chain Officer. Jan 2019 - April 2019 (Contract)

Initiate and manage work orders and purchase orders.

Tracking and close-out of work orders.

Coordinated with the sales team and ensured items reach to customers in time.

Store, label, package all materials for shipping both air and ground.

Determined shipping methods, routes, or rates for materials to be shipped.

Work with the quality assurance department to have a smooth shipping of product.

Accomplish daily goods movement flow and submit to the Logistics head

Maintain the automated inventory management system.

Walmart Canada

Online Logistics Fulfillment Associate 2018 – 2019

Assemble online orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

Document and label all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels.

Balances fulfillment responsibilities with customer interaction.

Bollore Africa Logistics Lagos, Nigeria

Import and Export Logistics Supervisor (Messina/Marguisa/Evergreen Line) 2010 – 2018

Negotiated and maintained data base on trucks rates and ocean freight.

Successfully managed logistics for both domestic and international customers.

Handled import and export activities to meet up with the KPIs.

Performed data entry functions for import or export cargo shipments.

Notified consignee about arrival dates of shipment and customs clearance requirements.

Successfully negotiated ocean freight rate for customers following the SOPs

Examined manifests, bills of lading for accepting or releasing cargo.

Ensured that export statistics per vessel are kept accurately, prepared and submitted.

Authorized final approval for release of cargo.

Successfully negotiated ocean freight rates on behalf of customers following the SOPs.

Established vessel freight logistic and helped to coordinate a successful supply chain.

Coordinated and monitored all logistics related to transportation and equipment stock

Alraine Shipping Agencies Nigeria Limited

Export Logistics Officer for Transcap (Cosco/Nile Dutch Line) 2008 - 2010

Provided accurate information to customers and overseas consolidators.

Responsible for the agency’s sales activities with on containerized, RORO / project

Monitored customer credit line and payment terms, cash, bank payments and transfers.

Provided updates about the status of export shipment/operations to the management



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