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Operations Manager, Manager

Location:
Elk Grove, CA
Posted:
February 26, 2020

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Resume:

Grant Eidmann

Elk Grove, CA

Cell 832-***-****

E-mail: adbz9x@r.postjobfree.com

Summary:

Extensive experience in Multi-site Operations Management. Experienced with for profit and non-profit operations. Responsibilities included budgeting, customer relations, employee relations and staff development. Looking for opportunities to grow these skills while helping to grow others and the success of the organization.

Experience:

2018-2019 Oklahoma Blood Institute Ada, Oklahoma

Director of Operations

Responsible for Managing 50 staff with annual collections of 50,000 components.

Responsible for Operations of two locations with a $3 million dollar budget.

Managed both fix site and mobile collections staff and teams.

Managed activities related to ensuring compliance with all Federal and State regulations, including FDA and AABB guidelines, as well Standard Operating Procedures. Responsible for responding to internal and external audits and assessments.

Collection operations, responsible for guiding collections of platelet, red cell and plasma components based on blood type as indicated by patient need.

Inspection success-Ada and Ardmore received 0 483's during recent 2018FDA Inspections.

2016 to 2017 Community Blood Center of Carolinas Charlotte NC

Donor Services Manager, Mobiles.

Responsible for 56 Mobile Operations and support staff, which included Mobile Supervisor’s, Mobile Schedulers and staff.

Managing activities related to ensuring compliance with all Federal and State regulations, including FDA and AABB guidelines, as well Standard Operating Procedures. Responsible for responding to internal and external audits and assessments.

Revamped Scheduling process to ensure staff knew their schedule up to 3 months in advance.

Created an internal position to better monitor equipment and repairs.

Worked closely with Lean Manager to make mobile operations more efficient.

2007 to 2016 Gulf Coast Regional Blood Center Houston, TX

Senior Manager Fixed Site Operations and Strategic Initiatives Mar 2012- Mar 2016

Directly Responsible for the daily operations of 13 fixed site locations with an operating budget of $10 Million a year and 105 staff

Increased component collections for fixed sites to 126,000 components per year

Integrated collection equipment to more effectively collect the right components from the right blood types.

Successfully implemented Source Plasma Collections in Jan 2016.

Managing activities related to ensuring compliance with all Federal and State regulations, including FDA, CLIA and AABB guidelines.

During tenor, all fixed sites successfully passed FDA Inspections with no observations.

Mentored and Development Fixed Site Operations Managers, Facility and Assistant Facility Managers.

Implemented Float Staffing for Fixed Sites to effectively cover fixed sites during targeted increases in collections, staff vacancies, leaves and PTO.

Manager, Fixed Site Operations Jan 2012- Mar 2012

Responsible for 7 Neighborhood Donor Centers and approximately 40 staff, which include NDC Managers, Assistant Managers, Apheresis Tech's and mentors.

Managing activities related to ensuring compliance with all Federal and State regulations, including FDA, CLIA and AABB guidelines, as well Standard Operating Procedures. Responsible for responding to internal assessments performed by QA at Neighborhood donor centers.

Collection operations, responsible for guiding collections of platelet, red cell and plasma components based on blood type as indicated by patient need.

In conjunction with other Operations Manager, implemented a New Focus List in Vista to guide center staff in collecting correct components from donors based on blood type.

Inspections success- Clearlake and Sugarland NDC's received 0 483's during recent FDA Inspections. Additionally, participated in initial CLIA inspection in April 2012 for Sysmex instruments resulting in no citations.

Manager, Mobile Operations 2007-2011

Responsible for 55 Mobile Operations Staff, which included Mobile Supervisor I's, II's, III's, apheresis tech's and mentors.

Managing activities related to ensuring compliance with all Federal and State regulations, including FDA and AABB guidelines, as well Standard Operating Procedures. Responsible for responding to internal assessments performed by QA at mobile sites where my teams were holding blood drives.

Lead Project Teams to implement several new processes in collections.

1.Labeling-changed way collections labels bags, tubes, and paperwork, including using a sample holder to ensure proper identification of bags, tubes and paperwork to correct donor.

2.Apheresis- evaluation of automated collection equipment in mobiles to move towards a single technology. Evaluation resulted in adding 18 additional Haemonetics machines, upgrading software and Collection Kits and the elimination of the Alyx collection instruments.

3.Primarily responsible for evaluating cost for supplies used in collections. During 2011 saved approximately $48,000 by switching to less expensive gauze, band aids, alcohol pads and lancets.

4.Mobile Services-Lead lean initiative for mobiles services move to the MOC. Mobile service area was made more efficient, reducing supply over use and supply expiration by moving to a Just-In-Time kitting process which reduced open supplies and lots in use.

Managed Brazos Valley Operations during startup phase until a manager was hired and trained.

Donor Collections-managed overall collection operations on several occasions when Director of Donor Collections was on PTO.

2004-2007 Biomat USA Inc Houston, TX

Facility Manager

Responsible for the daily operation of a center with over 20 staff members and Medical Staff, a budget of $4 Million, process’s 25,000 donations annually and runs at $87 a kilogram.

Managing all activities related to ensuring compliance with all Federal and State regulations, including FDA and CLIA guidelines, as well as company Standard Operating procedures.

Additional responsibilities include: being in charge of the Region while the regional manager was traveling or on vacation. Preparing weekly reports on center status. Reviewing and approving advertising for the region. Also preparing and hosting both internal and external audits, Human Resource Management, Community and Public Relations, Technical Compliance, Training and Facilities management.

Inspection accomplishment include: Center receiving “Most Improved Quality and Compliance” Award during the 2005 National Meeting. The center has received two “O” 483 FDA Inspections. Hosted and passed EMEA Inspection in March 2007. Additionally hosted Spanish Health agency inspectors in May 2007.

DMS implementation and validation-assisted with the setup and installation of DMS in a center that was purchased by Biomat from another company. Also assisted with the setup and validation in a relocated center.

2000-2003 Alpha Therapeutic Bakersfield, CA

Operations Manager

Responsible for the daily operation of a center with over 40 staff members and Medical Staff, a budget of $6 Million, processed 78,000 donations annually and ran at $93 a kilogram.

Managed all activities related to ensuring compliance with all Federal and State regulations, including FDA and CLIA guidelines, as well as company Standard Operating procedures.

Additional responsibilities included assisting the General Manager with preparing and hosting both internal and external audits, Human Resource Management, Community and Public Relations, Technical Compliance, Training and Facilities management.

Inspection accomplishments included: In, 2002 the center was inspected and approved by the European Medicines Agency, and received no observations during the centers 2003 FDA inspection.

1998-2000 Alpha Therapeutic Bakersfield, CA

Quality Assurance Specialist

Performed Weekly Audits to ensure compliance with both internal and external cGMP and S.O.P. guidelines and procedures. Prepared and submitted weekly audit reports to Center Management and Donor Center Quality Assurance.

Worked with Center management to host both internal and external audits of the center.

Conducted audits at other donor center locations.

1993-1998 Circuit City Stores Inc, Bakersfield, CA

Sales Representative

Extensive interaction with customers.

Responsible for meeting sales goals related to Volume and Gross Margin.

Trained new sales counselors for sales technique and product knowledge.

1989-1992 Radio Shack, Bakersfield, CA

Store Manager

Increased store sales to $600,000 per year.

Performed Quarterly Inventories.

Responsible for training all store sales counselors.

Traveled extensively to other stores for management support

Education:

1986-1989 Federated Group, Bakersfield, CA

Sales Manager

Annual Stores sales of over $6 Million.

Managed a staff of over 30 sales counselors and associates.

Conducted all training and evaluation of staff.

Southern New Hampshire University, Online, Manchester NH.

Currently enrolled to complete Bachelor’s Degree in Political Science.

California State University Bakersfield, Bakersfield, CA

Pursued a Bachelors Degree in Political Science, last attended 2001.

Chair of the Board of Directors-Student Union from 2000-2001.



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