CURRICULUM AND INSTRUCTIONAL DESIGN / TRAINING MANAGER
Accomplished professional educator and technical writer for the adult learner. Over 15 years of experience in designing, developing and delivering on-line and in-class course material for corporate and academic training programs using current computer-based training and learning management systems (LMS).
Published technical author with John Wiley and Sons, additional works in progress. Sought after national webinar presenter/trainer in Advanced MS/Excel and Creative Problem techniques in financial and statistical case studies. Collaborative project work with a variety of national clients in solving, crafting and implementing training and sales solutions improving employee efficiency and corporate profitability. Proficient researcher in Problem Solving and Critical Thinking. Educator with experience teaching and mentoring at the Master and Doctoral levels. Collaborative Team player.
Photoshop and Captivate
Audio and Video production
Utilize ADDIE and other recognized learning models to design and develop custom business training processes and systems that include instructor-led and e-learning courses for corporate and academic clients leading to 100% client satisfaction.
Partnered with Subject Matter Experts (SME), Project Managers and Upper Level Management utilizing concept mapping tools (Cornell University’s Cmap Application) to assess data and determine training impact leading to efficient and profitable corporate operations.
Continue to work with management of various local small businesses, specifically identifying employee skill gaps resulting in training delivery plans creating more efficient and profitable organizational structure.
Facilitated adult learning at the MBA and doctoral level in Consumer Behavior/Research, Management, Marketing, Marketing and Business Strategy and Metrics.
Undergraduate teaching includes: Principles and Intermediate Accounting, Economics and Ethics.
Member of team developing new course material in Advertising/Promotion, Business Communications, Negotiation and Conflict Management and Consumer Behavior/Research. The addition of those new courses increased business school and cross curriculum program enrollment by 12%.
Initiated first-year advisory program for business students in college life and financial literacy that led to an improved retention rate of 97% for business students going into the sophomore year.
Instructor, Interactive College of Business – Atlanta, GA 2014 - Present
Developed original coursework material in Global Issues/Discussions, Organizational Behavior, Negotiations/Conflict Management, and Entrepreneurship.
Controlled and facilitated business studies at the undergraduate level for students utilizing English as a second language. Courses are taught remotely using live audio/video conferencing, eBooks and document sharing. Courses include Principles and Intermediate Accounting, Economics, Marketing, and Management.
Advised students in academic success during the beginning phases of their studies.
Serve on academic committees including the Curriculum Review Committee for Business Studies along with the Curriculum Review Committee for students seeking a degree as a Certified Medical Assistant.
Training Analyst, Centers for Disease Control and Prevention – Atlanta, GA 2014 – 2016
Government Contractor (Amtis, Inc.)
Developed, piloted and evaluated assessment tools and rubrics for five CDC fellowships.
Provided technical assistance via phone and email to the public health learning community, nurses and physicians.
Interacted with internal and external entities relating to technical support for CDC TRAIN and TCEO online systems.
Collaborated with SME’s resolving content issues and delivery methods on LMS training systems.
Provided documentation to upper management on learning trends and system usage.
Worked with content developers ensuring accurate understanding of the learning management and delivery systems, specifically CDC Train and Continuing Education Online accomplished through constant Quality Assurance reports.
Possessed government CDC Security Clearance.
Associate Professor of Business, Piedmont College – Athens, GA 2007 – 2014
Developed and launched on-line course material for the adult learner in Economics, Management and Marketing utilizing the Moodle eLearning course software.
Revamped customer/student service procedures providing more efficient services to students.
Designed and launched business courses at the undergraduate and MBA level. Courses include Marketing Strategy, Consumer Behavior and Research, Advertising/Promotions, Negotiations/Conflict Management, Managerial Theory and Business Communications.
Consistently maintained above average to excellent student and professional evaluations.
Wrote and presented sections of institutional self-study resulting in first time Business School accreditation (ACBSP) and continuing SACS accreditation for School of General Education.
PhD, Colorado State University; Educational Leadership/Management (Research: Critical Thinking and Problem Solving)
MBA, LaGrange College; Management/Financial Marketing Analysis
BA, LaGrange College; Theatre and Speech Communication
Continuing educational coursework in Critical Thinking, Intermediate Algebra and Statistics