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Senior Business Intelligence Analyst

Johnson City, TN
February 26, 2020

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Kurt Fagerburg - - Mobile: 423-***-****

*** ***** ****** **, ************, TN 37659


Results focused, analytical problem-solver with the ability to extract value from data, improve process and communicate effectively with key stakeholders at all organizational levels. Skills include:

Partner with business and technical stakeholders to identify, acquire, transform and display data that answers key business questions

SQL,Tableau, Python, R, PowerBI, Domo

Agile/Scrum Project Management, PMI trained in traditional project management


M.B.A., East Tennessee State University, 2005

B.A., Brigham Young University, 1998


Domo, American Fork, UT

Senior Technical Consultant 2015 - 2020

Guide clients in identifying valuable data, mapping sources, and strategically connecting to Domo

Data modeling and transformation to extend analytical business value

Performance tuning, architecture and storage strategy to create long-term sustainable solutions

Dashboard design and creation to succinctly communicate business results

Eastman Chemical, Kingsport, TN

Advanced Systems Analyst 2012 - 2015

●Scrum master and team lead while partnering with business leaders to identify data to provide value

●Data modeling of complex business processes within enterprise data warehouse

●Report authoring in SSRS, Power BI and Tableau to answer key business questions

●Train and support end-users on effective use of analytical solutions

●Research into escalated issues for business users

Mountain States Health Alliance Johnson City, TN

Project Manager/Programmer/Systems Analyst 2009 - 2012

●Managed technology projects through entire lifecycle to meet business priorities

●Trained end-users on use of clinical application systems

●Developed reports using SSRS and Crystal reports to drive value

Touchstone Wireless Bristol, TN

Director of Business Intelligence 2008 - 2009

Managed technology projects and resources to deliver reporting, data analysis and dashboards to meet priorities of internal and external customers through all organizational levels

Report development in SQL and SSRS

Planned department budget and strategic direction to meet competing company priorities

Citi Cards Gray, TN

Database Analyst 2005 - 2008

Built business processes into CRM system and created tracking mechanisms to meet business needs

ETL, data modeling and creation of client performance reporting

Statement Verification Analyst 2003 – 2005

Analyzed statement information to ensure compliance with internal and external regulations

Chelsea Interactive Reston, VA

Content Management Analyst 2001-2002

Identified, tracked, and troubleshot e-commerce content data issues using SQL and CMS tools

Ensured content data updated appropriately during software release cycle

American Policy Center Herndon, VA

Director of Development 2000-2001

Analyzed direct marketing returns data to test theories and assumptions related to campaign performance

Leadership Institute Arlington, VA

Development Office/Production Coordinator 1998-2000

Direct mail marketing project management

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