Kristin Reinke
Dublin, CA *****
**************@*****.***
EXPERIENCE
Grant Thornton LLP, San Jose, CA –- Executive Assistant
October 2018 - Current
●Assists in getting events/meetings ready including ordering food, reserving a conference room(s), rearranging conference room(s) printing printouts, placemats, or proposals.
●Reaches out to vendor to get quotes for events.
●Completes expense reports for self and partners.
●Arranges domestic and international travel for partners.
●Responsible for managing meeting and calendar for partners.
●Finalizes documents and engagement letters for partners including formatting of document.
●Work closely with the Office Managing Partner and other administrative team members on all facets of office support, including receptionist duties
●Trains coworkers in the office on the invoice coding process.
●Supervises student interns including training and follow up with projects given to them.
●Works with property management regarding notices, requests in the building, and security.
●Juggles multiple information at once and prioritizing to get everything done.
●Communicates with team both oral and written regarding reception coverage and what needs to be accomplished for meetings/events.
●Works independently with minimal supervision.
Hines, Palo Alto, CA –- Administrative Assistant (Contract)
June 2018 – October 2018
●Coded invoices for property manager to approve.
●Ordered office supplies as needed.
●Assisted VP of Property Management with scheduling meetings
●Worked with accounting to ensure that invoices are paid properly.
●Followed up with customers via email and phone.
●Maintained calendars and coordinates meetings and special events with multiple parties.
●Researched, organized, and analyzed data as needed.
●Worked independently with minimal supervision.
Meriwest Credit Union, San Jose, CA — Operational Support Specialist/Administrative Assistant
March 2013 - June 2018
●Scheduled meetings that work for multiple parties including other parties in other departments.
●Supported VP of Operational Support including but not limited to, correspondences and scheduling meetings
●Filed expense reports for travel reimbursement.
●Processed incoming mail. Completed required forms. Mailed out/faxed forms and letters as appropriate.
●Organized lunches for the department.
●Took notes during meetings and writes them up for the department/team.
●Typed documents such as correspondences, emails, and procedures.
●Maintained records and files, keeping them organized. Managed and protect confidential files.
●Professional phone demeanor and attention to detail required. Maintained confidentiality.
●Strong attention to detail, data entry accuracy. Ability to effectively multi-task within a fast-paced environment.
●Worked closely with accounting department to locate any outstanding balances in General Ledgers.
●Wrote letters to other financial institutions citing regulations as applicable
●Rejects/repairs MICR exceptions, balances files in Vsoft, prepares extract for processing in the core system. Verifies inclearings, cashier checks, NSF and exception totals. Reviewed and resolved exceptions and balances spreadsheet. Handled adjustments including adjustments from clients and adjustments from the Federal Reserve.
●Researched and resolved transaction discrepancies. Processed disputes, stop payments and inquiries.
●Responsible for processing ATM and RDC deposit approvals/denials and Teller Capture. Responsible for monitoring service to members, manages revocation when needed.
●Reviewed miscellaneous queries for fraud trending and monitoring. Also responsible for preparing charge off reports.
EDUCATION
Everett Community College, Everett, WA — Associates
September 2007 - June 2009
●Liberal Arts and Sciences/Liberal Studies
SKILLS
Exceptional Customer Service
Quick Learner
Trains Coworkers
Writes Procedures
Problem Solver
Excellent Written and Verbal Communication
Event Coordinator
Extremely Organized
Meets Multiple Deadlines at Once
Microsoft Office: Word, Outlook, Excel, PowerPoint
Google software: Gmail, Google Docs, Calendar
Mac: Pages, Keynote, Numbers
AWARDS
Recipient of Pride Award three times for going above and beyond for customer service
PROJECTS
Leader in two state conversions for Wells Fargo
Leader for Teller Capture for Meriwest