SHANNON R. CL ARK
SHANNONR CLAR K@ YAHOO. COM
Objective Mobility Solutions Architect, Sales Director, Mobility Technical Engineer Summary Over 15 years of experience in consultative sales, security, engineering and marketing management. Proven ability to implement organizational process change initiatives that have successfully improved profitability, market performance, and sales execution. Specific skills include:
Organization & Strategic Development
Conflict Resolution & Negotiation
Customer Service Management
Applications Consulting & Quality Testing
Team Development & Leadership
Project and Sales Management
Complex Solutions Development
Technical Support and Product Launches
Mobility Solutions Training
Cyber, Bicsi Wiring, Voice, Data, Wire line,
Wireless and Cloud Solutions Knowledge
Lokmer & Associates International -
Business and Government Solutions
Develop and deploy new business mobility and applications technology programs for international/domestic business and government. New product development/launches and training deployments for business to business, business to government products and services. Serves as client conduit to various federal, state and international government and business entities regarding markets, policies, and regulations for developing business strategies and product positioning. Meet with pertinent decision makers on behalf of clients’ issues/goals with U.S., and foreign equivalents of Congress, Department of Defense, Department of Justice, Infidel (U.S. Cybersecurity, U.S. Army (J6/Signal Corps), U.S. Marine Corp/U.S. Navy and Critical Security/NET Frameworks
Member of military mobility project team on Theatre of Operations planning and deployment of Motorola WAVE Push-to-Talk product
Assisted several Government agencies and companies with cyber goals and to mitigate cyber security breaches
Helped companies and government officials by profiling potential threats
Exceeded engineering and mobility sales, retention and engineering goals Verizon –
Sr. Strategic Mobility Sales Manager
Business and Government Solutions
Directed approximately 1700 Sales Account Teams Nationwide. Responsible for organizational development achieving the corporation’s strategic goals and objectives. Successfully managed the new wireless sales portfolio company-wide within two distinct vertical markets, Government-education and Healthcare.
Successfully teamed with Verizon Wireless to drive communication at the executive level.
Recruited, hired, and trained 12 new Managers in 8 states.
Developed, launched and executed a successful partnership between Verizon Business and Verizon Wireless, resulting in an executed Marketing Agreement.
Promoted 155 Account Managers to Wireless Subject Matter Experts using Learning and Development Solutions
Developed and drove training efforts and quality testing nationwide.
Met National P&L, revenue goals, plus YTD quota and budget objectives.
Managed a Wireless funnel of 85,000 units with over $50M in revenue. Verizon Wireless and Verizon Business
Sr. Strategic Account Manager– Sales Director-Complex Solutions and Strategic Accounts 1997 - 2006
Developed, Published and Audited all Sales Processes globally, to ensure compliance with established Standard Operating Procedures. Assisted in writing the new policy manuals for all global Mobility Sales Channels. Developed the “one off” process for all custom and complex opportunities. Launched new product offerings globally and developed customer needs based on Organizational Development studies and testing.
Organizational development on existing procedures; developed new controls for internal sales quoting and sales force automation
Structured custom/complex solutions with an average profit margin of 35%
Advised Executives on technology and pricing strategies in the market
Provided ongoing training and coaching to Sales Management staff on new product launches.
Education Georgetown University – Executive Masters Program Earned Double Masters – Executive Leadership; Negotiation & Political Influence Georgetown University/Homeland Security – Cyber Security Program 2017 Harvard Business School – High Potentials Leadership Class (2017) Awards Verizon Wireless Outstanding
The Oval Office Technology Award
Verizon White House Technical Intern
White House Mobility Professional
Sales Awards include: Top Performer,
Teamwork Award, and Leaders Council
Verizon HERO Award 2005
President’s Award for Top Performer 2000
Good Government Club Leader of the
VP Award for Leadership (Three times)
President Clinton Honorary Virginia