Ursula J. Usry
**** ****** **** *** **** Rock, AL 35966
Summary of Qualifications
** ***** ** ********** ******** and managing Information Technology (IT) property for state and government agencies
15 years of supervisory experience
High competency and experience in problem solving with little to no oversight
Responsible for the shipping, receiving, inventory, barcoding, storing, disposition and accountability of all IT property in numerous locations
Upkeep of property management database records by documenting and tracking model/part/serial numbers, barcodes and warranty information for property located at numerous off-site locations
Knowledge of inventory processes utilizing barcode scanning/inventory equipment
Operate IT Helpdesk by developing and applying solutions to each ticket and following up each case with documentation of solution applied to ensure customer satisfaction
Establish and maintain accountable records in property management system. Order, maintain store, set-up, transfer, and ensure proper installation of new IT equipment.
Graduated May 2001, Bachelor of Arts degree, English Language and Literature, The University of Tennessee, Chattanooga, Tennessee USA Minor: International Studies.
State of Tennessee Transitional teacher license 2014-2015
International Teaching College, Phuket, Thailand Certified in TEFL (Teaching English as a Foreign Language) 120 hours October 2010 &TEYL (Teaching English to Young Learners) 100 hours November 2010.
Chattanooga State Technical Community College, 1990-1993, transfer degree program Pre-Law.
Current: Cherokee Regional Public Library System of Georgia, Responsible for all Technology related inventory for the entire System which involves four locations, Order new equipment using state funding guidelines and requirements, Record and track all invoices, Deliver equipment and install and oversee proper monitoring and setup of items. Train associates in the use of and troubleshooting equipment, Manage internal email, helpdesk tickets. Manage and update software accounts. Maintain positive client relationships.
Current: Georgia Northwestern College, Rome, Georgia Adjunct English Instructor
Teach English for Business Writing and Composition and Remedial English Courses.
Current: Northeast Alabama State Community College, Instructor of English in Department of Adult Education. Duties involve teaching English as a Second Language, all paperwork for enrollment, State certified for official state monitored testing, submit monthly spreadsheets and weekly enrollment forms and status reports. Enter confidential information into AAESAP state system.
8/2015-5/2016 Annoor Academy, Knoxville, Tennessee grade 5 teacher
Teach general subjects (Math, Language Arts, Science, Social Studies) in 1st grade class of 26 students. Develop and adapt lesson plans to meet differing abilities and social needs. Promote understanding of and respect for different cultural / heritage backgrounds of students. Encourage creative approach to problem-solving. Motivate / mentor students towards higher success and achievement. Diagnose individual strengths / needs and contribute to formulation of IEPs where necessary. Participate in afterschool enrichment program. Contribute to quarterly reports and participated in teacher / parent conferences.
3/2014-8/2015, Annoor Academy, Chattanooga, Tennessee, grade 3 teacher
10/2012-12/2014 Academic Coordinator American Diploma Section, The Children’s Model Garden School, Jeddah, KSA
8/2011-9/2012 Teacher/Academic Coordinator A’Takamul International School, Institute for Private Education. Worked as a class teacher and coordinator for the Elementary department in an American Private School I was brought in to this new school to set up a human resources department which included hiring staff, leading orientation, writing and presenting training procedures and all company documents, write bi-monthly reports to headquarters, check and input payroll in to system. Write and plan the annual budget and expenses.
1/2003-5/2011 ESL/EFL Teacher and English Language Coordinator, Infiniti English School Daraa, Syria Principal duties include teaching in a school of 500 students. As well as, provide English as a second language classes for government contracts. Provide teacher training to all new staff members, give monthly assessment and reviews. Specific teaching experience includes teaching English as a Second language for false beginners to advanced learners of English as well as, teaching professional training courses, TEFL, TESOL, TEYL, TOEFL, TOEIC, ELTS, Business English, Medical English, Legal English. Elementary, high school, and university experience. Through this school I was contracted to work closely with private schools to recommend appropriate English curricula and to train their teachers with the latest training methods.
Software/Database: Proficient in MS Office Window Suite, PINES catalog and property management databases, LibData Control Center, QuickBooks