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Assistant Customer Service

Location:
New York City, NY
Posted:
February 26, 2020

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Resume:

WARDAH JAVID

***-** **** *** *** *F Jamaica, NY *1432

347-***-**** adbz5n@r.postjobfree.com

EDUCATION

Hunter College, City University of New York

Bachelor of Arts in Psychology, Minor: Legal Studies Expected May 2020

Classes: Political Science 238, Sociology 319, Sociology 320, Political Science 110

WORK EXPERIENCE

US Equal Employment Opportunity

Judicial Intern

Observe hearings conducted by the Judges.

Conduct legal research analysis.

Scan and File Court Documents

Upload and Save Court documents to SharePoint

Troy Law Firm Queens, NY

Legal Intern

Docket Files

E-Filing Documents

Write letters to judges

File Motions

Prepare case files

Visitor Center Manhattan, NY 07/2019- Present

Greet visitors to the University

Give Temporary IDs to visitors

Take phone calls

Give visitors directions to the events in the University

Dr. Virendra Bharel’s Clinic/Office Queens, NY 02/2018-12/2018

Dr. Nicasion Arana’s Clinic/Office

Intern

Learn about developmental disabilities and illnesses affecting adults

Gain insight on what type of medication to give for which illness

Order medication prescriptions from pharmacies

Register patients in and handle telephone inquiries, which enhanced ability to prioritize work in a fast paced environment

Schedule appointments for patients, which has resulted in reducing wait time between appointments

Prepare vaccination samples and blood test/work samples for labs

Townsend Harris High School Library Flushing, NY 10/2013- 05/2016

Student Assistant

Conducted inventory and bookkeeping for library books

Tutored students individually and in groups in SAT Prep

Organized books and took inventory for weekly orders

Developed strong communication and customer service skills

Dream SHSI Program New York, NY 10/2012- 03/2016

Student Aide

Conducted bookkeeping and inventory for any supplies or materials required for the classroom and office

Wrote reports and prepared lesson plans and outlines for the classrooms

Used Microsoft ExceI to create spreadsheets to record data of inventory and student attendance

Assisted teachers in planning/writing/conducting lesson plans

Tutored high school students in preparation for the SAT and ACT

Conducted review sessions with students

RESEARCH

Lab at Pace University under the supervision of Professor Zafir Buaraei, PhD

Research Assistant 10/2016-06/2017

Recorded notes during weekly meetings

Conducted background research for the experiments of the other students

Discussed ideas for new experiments and reviewed what we learned from previous research and labs

Acquired knowledge about working in a formal laboratory and how to conduct oneself in the lab

SKILLS

Fluent in Punjabi, Urdu, and Hindi

Proficient in Microsoft Word, Excel, and PowerPoint

Proficient in Databases such as SharePoint



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