Customer Service Sales
Resume:
Karin Francis
*************@*****.***
Cincinnati, OH 45231
SUMMARY
Career reflects more than 20 years of experience in client support and administration services, with a primary focus on client support; I thrive in an environment offering opportunity resolving concerns, as an independent producer or within a team.
COMPUTER USAGE & SOFT SKILLS
Microsoft Excel, Word, Outlook
Team Member or Independent Producer
Professional demeanor
RECENT WORK HISTORY
Cashier Lowes Home Improvement Cincinnati, OH 10/17-06/18
Provided sales transactions in a retail store:
Utilized empathetic skills to assist patrons
Interacted with customers regarding merchandise location
Resolved customer concerns using customer service skills
Butler County Representative SCSEP (Mature Services) Butler Co, OH
2011-2015
Facilitated training & testing for applicants seeking employment
Assisted applicant editing resumes
Provided liaison services for applicants with non-profit agencies
Scheduling Coordinator Reconstructive Orthopedics Fairfield, OH 2007-2010
Coordinated Patient appointments for seven orthopedic surgeons
Reviewed Patient database for demographics and insurance coverage
Incoming Call Center American Modern Insurance Group Amelia, OH
2002-2005
Provided resolution to Client concerns
Supported National client base with issues regarding their coverages
Gather details from clients for property damage and personal injury Claims processing
Employment Gaps: 2005-2007 Seeking employment opportunity
2015-2017
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