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Manager Employee Relations

Location:
Wood Dale, IL
Posted:
February 24, 2020

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Resume:

John V. Ryan

** ********* ** • Roselle, IL *****630-***-**** • adbyu3@r.postjobfree.com

Greetings,

My name is John V. Ryan and for the last twenty plus years, I have been the Operations Manager, Plant Manager, Director of Operations, and General Manager for a several successful companies.

I have had full responsibility for staff, schedule, material purchasing, Customer satisfaction, quality, and P&L. I pride myself on my managerial skills, team building success and achieving company long term and short-term goals.

Leadership, operations efficiency, customer satisfaction, progressive management and growth are focal points, which I consistently maintained, in my professional career. For the past 25 years, I have been using my managerial skills to help business owners with operations, production, client relations, finance, sales, and manufacturing.

As you will notice in the enclosed resume, I have an extensive background and solid knowledge of managing operations, people and projects. I have accomplished multitudes of company goals, improved margins, reduced labor costs and material costs, while shortening turnaround times and increased throughput. I have implemented and developed complete ERP systems several times. I created the Production layout and workflow for a new building, and successfully moved the entire operation without ever halting production. I have a proven record of accomplishment in “getting the job done”. The keys are effective communication, customer focus, planning, team building, process improvement and problem solving.

My experience has helped me develop strong skills in profit/loss, business planning, operational improvements and employee relations. I believe that my attention to detail and ability to motivate personnel would be a valuable addition for your company. I have the potential to make a significant contribution for success.

I welcome the opportunity to discuss how my qualifications can serve and benefit your organization. You can reach me by phone or email. I am awaiting your reply. Thank you for your consideration.

Sincerely,

John V. Ryan

John V. Ryan

30 Rodenburg Rd • Roselle, IL 60172 • 630-***-**** • adbyu3@r.postjobfree.com

A motivated Director/Manager of Operations with extensive experience in Leadership, Customer Service, Team Building, HR, P&L, and Process Improvement.

CORE COMPETENCIES

Operations Improvement Senior Management Organizational Leadership

Team Builder Reorganization Results-Driven

Employee Relations Efficient Production Workflow Planning

P & L Responsibility Business Development Customer Service

PROFESSIONAL EXPERIENCE

ABS Graphics 1/2019– Present

Director of Manufacturing

Managed day-to-day activities for entire facility including full P&L responsibility, department schedules, product quality, multi-shift staff, procedures, and on time delivery

Modified daily workflow and schedules to alleviate OT and improve performance

Responsible for all departments including Offset Printing, Screen Printing, Digital Printing, Pre-Press, Bindery, Mailing, Fulfillment, and Shipping.

Liaison with all vendors and service providers, for machine maintenance, installation of new equipment,

Responsible for all department supervisors

Responsible for all companywide schedule

Reduced cost, improved turnaround

Implemented 5S program

Implemented quality review program

Improved morale, communication, information sharing and outlining company goals across three shifts by conducting monthly staff meetings

BILLTRUST 10/2016 – 1/2019

Chicago Operations Manager

Managed day-to-day activities for entire facility including full P&L responsibility, department schedules, product quality, multi-shift staff, procedures, and on time delivery

Modified daily workflow and schedules to alleviate OT and improve performance

Responsible for all material purchasing

Liaison with all vendors and service providers, for machine maintenance, installation of new equipment,

Responsible for material purchasing for five out of state partners (Florida, Texas, Oregon, Vancouver, and Toronto)

Trained two supervisors, both new to middle management

Reduced cost, improved turnaround

Cross-trained entire staff to create much need flexibility

Improved morale, communication, information sharing and outlining company goals across two shifts by conducting monthly staff meetings

ANDRES IMAGING & GRAPHICS/MOSS INC 2005 – 10/2016

Director of Operations/General Manager

Managed day to day activities for entire facility including full P&L responsibility, department schedules, product quality, multi-shift staff, procedures, and on time delivery

Developed and Implemented ERP System company wide, improving every aspect of Operations

Created completely new building layout, improving workflow, departmental processes, and throughput

Successfully moved entire operation to a new building while never halting Production or Service

Created Fabrication department including paint booth to improve services

Promoted from Director of Operations to General Manager

Manage all operations, P&L, production, customer service, purchasing, estimating, and staff of 60+

Supported marketing and sales efforts

Key accomplishments include record-breaking sales growth, increased manufacturing

profit margin, decreased material costs, improved efficiency and communication

ANTHOLOGY (LEHIGH COLORTRONICS) 1999 – 2005

Production Director

Senior Manager responsible for production services, client relations and staff of 36

Assist sales, finance, suppliers, customers

Key accomplishments include enhancement of project coordination, implementation of team

building, achievement of merger transition, Corporate Superior Service award

WICKLANDER PRINTING 1997 – 1999

Director of Client Services

Manager of client service staff of 20

Responsible for strategy, procedures, schedules, and costs

Key accomplishments include improved financial processes, communication, and

production along with increasing productivity and operational goal.

THE SCHAWK COMPANIES 1993 – 1997

Plant Manager/Production Manager

Manager of production, manufacturing, customer service, and scheduling

Served on Management Team and worked closely with sales, clients and vendors

Key accomplishments include design and implementation of efficiency procedures, process

changes and essential role in restructuring of merger

Previous experience includes Color Quality Manager and Journeyman Scanner Operator.

EDUCATION

NORTHEASTERN ILLINOIS

TRITON COLLEGE

Management / Graphic Arts

CONTINUING EDUCATION

E-Pace, Hagen OA project management and accounting

Management training including finance and leadership

Deming Philosophy - Total Quality Management (TQM) – Paul Hertz

STRENGTHS

Motivator Problem Solver Mentor Leader Team Builder

References available upon request



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