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Sales Manager

Kalamazoo, MI
February 24, 2020

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Portage, MI *****


High-performing, results-driven sales professional with talent for driving significant revenue growth.

QUALIFICATIONS - Effectively and consistently surpasses sales goals while meeting clients’ needs

- Quickly develops in-depth product knowledge

- Excels in cultivating and maintaining long-term relationships with clients

- Demonstrated ability to motivate, manage, and develop sales team

EMPLOYMENT AstraZeneca: August 2013-Present

Pharmaceutical Sales Representative Kalamazoo, MI

Respiratory and Cardiovascular Representative calling on Pulmonologist, Allergist, Primary Care, and

Pediatrics in Southwest Michigan promoting Symbicort, Daliresp, Bevespi, Tudorza, Pulmicort

Flexhaler, and Crestor.

Consistently achieved all quota and execution metrics

Regularly received recognition from leadership for collaboration, leadership, teamwork, and performance

Trained new sales representatives due to excellence in clinical knowledge and business acumen

Selected as 1 out of 2 regional members to be part of a national team to simplify business tools

Member of Regional statistical team and co-led regional recognition committee

Mario Tricoci: July 2011-June 2013

Assistant General Manager Chicago, IL (July 2012-June 2013)

Achieved $7 million revenue in 2012 at store’s flagship location

Led more than 150 employees, including 39 direct reports, to meet and exceed sales goals

Provided leadership to assist team in surpassing expectations for revenue resulting in increased

sales over prior year by; 101.3% in nail services, 101.4 % in spa services, and 108.4% in retail sales

Recruited, interviewed, onboarded, trained, and developed employees

Addressed any customer service issues, with focus on maintaining clients’ satisfaction and business

Assistant General Manager Skokie, IL (July 2011- June 2012)

Oversaw the day to day operation of a 100+ employee Salon and Spa

Shared responsibility for setting and delivering sales goals for a $5 million-dollar annual revenue location

Increased sales over prior year in numerous departments, some achieving over a 109% increase

Coordinated promotional events and training sessions

BCBG Max Azria: July 2008-July 2011

Retail Manager Chicago, IL (September 2010-June 2011)

Averaged 111.5% above personal sales goals for final four months

Led team to exceed goals consistently, with sales 118% and 106% above goal respectively in May and June

Promoted clientele program, establishing personal client base and providing exclusive service to those customers; maintained lucrative book of business that accounted for as much as 25% of personal sales

Managed resources, productivity, and sales performance of sales representatives

Retail Manager Northbrook, IL (February 2010-September 2010)

Managed and developed a team of sales specialists in a fashion-forward, customer service-oriented retail environment to achieve company goals

Cultivated loyal client base by providing friendly and attentive service, demonstrating a wealth of product knowledge, and following up with customers proactively to inform them of new pieces that suit their individual style and preferences

Trained sales team on product lines, how to use the point-of-sale system, and visual standards

Supervisor/Sales Specialist Chicago, IL (July 2008-February 2010)

Partnered with store manager in leadership of sales team to achieve store sales goals

Ensured compliance with operational standards and brand guidelines

Assisted in managing all aspects of Flagship location

Silver Beach Pizza: August 2005-January 2008

Manager/Server St. Joseph, MI

Partnered with store manager in leadership of sales & service teams

Ensured operational standards were met to support brand consistency

Assisted in managing all aspects of the restaurant

ADDITIONAL Junior League Kalamazoo, MI


Currently serving on the board as Assistant Treasurer

Working to improve the community through volunteerism

EDUCATION Spring Arbor University Spring Arbor, MI

May 2017-May 2019

Master of Business Administration

G.P.A: 3.96

The International Academy of Design and Technology Chicago, IL

January 2008-February 2010

Bachelor of Arts in Merchandising Management

G.P.A: 3.98

Douglas J Aveda Institute, Cosmetology License East Lansing, MI

July 2003-July 2004

BCBG Max Azria Chicago, IL

Summer 2009

Retail Management Internship

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