Exceptionally well organized with a track record that demonstrates leadership, self-motivation and initiative to achieve both personal and corporate goals.
Knowledgeable in budget preparation and financial analysis.
Outstanding success in building relationships with suppliers and customers, while maintaining excellent levels of retention and loyalty.
Excellent written, oral and interpersonal communication skills.
Able to handle multiple assignments under high pressure and constantly meet tight deadlines.
Effective at team building and staff retention with first rate communication and training skills, and ability to work well with diverse multi-lingual staff.
Windows Excel Microsoft Word AS400 PRC/POS System WHMIS
Multiple Lift Truck Licenses Fall Protection Training Certificate, CPR and First Aid
Work Safe Health & Safety Toronto, Ontario Aug/2012
Lift Truck Licenses-Class I, IV, V Electric and Propane Counter Balance Forklift
-Class III Walkie/Rider Pallet Lift Trucks
University of Ottawa Ottawa, Ontario 1992-1995
Degree of Communications Program, specialized Mass Communications’
Studied major theories and techniques related to interpersonal communications, which involves professional and social situations.
Algonquin College Ottawa, Ontario 1989-1990
Educated by professionals in the field of electricity and how they are applied.
Spar Marathon Roofing Supplies Pickering, Ontario 2014-2019
Shipping and Receiving
Warehouse/yard worker, forklift driver and swamper.
Order filling, and delivery of 80lb bundles of shingles.
SLM Logistics; End of Life Facility Ajax and Brampton, Ontario 2012-2014
Overseeing staff in a warehouse environment in the recycling of household appliances, in the sorting of different metals, plastics, wiring, rubber, ect. Then the shredding of the different plastics. Knowledge of all different plastics. Also responsible for the driving of the forklift to move all mentioned product and weigh it all.
Costco Wholesale Calgary, Alberta 2009-2011
Meat Wrapper and Meat Cutter
Responsible for the wrapping of all meat products and ensuring quality product.
Training in the art of meat cutting, but have experience from the restaurant business for the last 15 years.
Dealt with customers and answered all questions about all products.
Responsible for merchandising and re-stocking.
Responsible for fresh seafood product.
Cintas Canada Calgary, Alberta 2006-2009
Sales Service Representative
Maintained a high level of customer satisfaction, by responding to customer inquiries and requests, as well as pro-active problem solving.
Achieved and surpassed forecasted sales goals through sales of additional items from catalogue and product line to current customers.
Provided route service by driving a company owned big box truck to a set customer base, through the pick –up and delivery of uniforms and facility services products such as floor mats, restroom supplies and ancillary products.
Renewal of existing 5 year contracts.
Responsible for the overdue collection of accounts receivable.
Liquor Stores GP Inc. Calgary, Alberta 2005-2006
Assist in the start up of newly acquired stores.
Responsible for the hiring and training of new Managers and staff for new and existing locations.
Trouble shooting for multiple locations.
Store audits, inventory control, and merchandizing.
Lone Star Texas Grill Toronto and Ottawa, Ontario 1994-2005
Responsible for meeting all corporate budgets and goals.
Set record-breaking corporate sales and profits.
Responsible for hiring, training and scheduling of employees.
Performed timely employee evaluations and granted wage increase as deemed earned.
Maintained excellent standard of compliance with all government codes and regulations.
Overseeing all employees as they perform their specific duties.
Order all products, then monitor and maintain proper levels for business forecasted.
Please feel free to inquire about post 1994 employment experience. Mainly in the customer service field and the restaurant business.