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Manager Customer Service

Jeddah, Makkah Region, Saudi Arabia
February 24, 2020

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Final Year Grade Very Good

Major / Minor Hotel Management

Graduation Date 1999


Name The High Institute For Torism & Hotel

University / Faculty

Final Year Percentage 80 % ( V .good )

Graduation Date 1994

Name Tourism & Hotel School

High School


Egypt driving license

Saudi driving license ex 2020

Nationality Egyptian

Place Of Dirth Cairo

Military Service Passed

Material Statues Married

Mobil 011******** 011********

K s a mob 056*******

Telephone 22468577

Address New Cairo .El Tagamo El Awall

Date Of Birth 26/4/1976

Name Tamer Abd El Atty Sayed Ali

Personal Information


Americana 2000 2003 Assistant Manager


Americana 2003 2007 Store Manager

Papa Johns Pizza /2007 20011 .Area manager

Mishwar ksa 2011 2014 Area manager

welaaten 2015 Area manager

Raydane ksa 2016 Area manager


Raydan Ksa 2017 Home delivery


Raydan Ksa 2018 Asistant operation

NameOf Employer From / To JOB Title

Work History

Arabic Speed / V. Good

English Speed / V. Good

Typing Skills

State Computer Knowledge ( Word - Excel– Windows. Internet ) Computer Knowledge

French Fair

English V. Good

Arabic Mother Tongue


Best Local Store Marketing 2006 250.000 LE

Operation Excellence El serag mall

Long Evaluation For Hardee’s El Batrawy 96%

Long Evaluation For Hardee’s El Shams 95%

Long Evaluation For Hardee’s El Merghany 96%

Long Evaluation For Hardee’s El Mohandesein 95%

Long Evaluation For Hardee’s El Tahrir 97%

Million Dollar Club For Year 2006

Million Dollar Club For Year 2005

Million Dollar Club For Year 2004

The best management team for year 2002

The best manager sales & P&L mishwar ksa 2012

Achievemt History

Hand ball player in naser city club 2 year

Hand ball player in arab contractor 3 year

Hand ball player in zamalek team 10 year

Hand ball player in Egyptian team 4 year


Manage more than 90 drivers

Establishing and developing the delivery system


The establishment of a service delivery company

*All Documents Attached

22. Restaurant Operation Assessment

21. Case Per 1000

20. Sales For Casting

19. Restaurant Business Plan

18. Train The Trainer Program

17. ( P & L ) Account Course

16. Cost Accounting & Cost Control

15. Restaurant Equipment & Design

14. Fast Food Service Management & Planing

13. Management Skills

12. Scheduling & Team Management

11. Team Management

10. Customer Service

9. Beverage Service

8. Menu Planning

7. Scheduling Introduction To Hospitality Industry 6. Team Management

5. Customer Service

4. Beverage Service

3. Menu Planning

2. Introduction To Hospitality Industry

1. Star Hardee’s Food System

Courses Training

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