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Employee Relations Human Resources

Rancho Cucamonga, CA
February 24, 2020

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Ileidis Martinez, PHRCA, SHRM-SCP, SPHR, BA

Rancho Cucamonga, CA 562-***-****

Senior HR Leader

Define and Drive Human Capital Strategies that Increase Employee and Organizational Effectiveness

Bilingual, degreed, and HR certified leader with comprehensive experience in all facets of human resources. Hands-on administration and management for compliance of start-up operations, recruitment, employee and labor relations, HRIS, benefits, training, safety, workers’ compensation, and terminations. Motivated self-starter leveraging exceptional interpersonal, communication, and presentation skills to establish trusting rapport with leaders and associates.

Core Competencies

Establish HR Departments


Harassment Investigations

Training and Development

Payroll Processing

Union Experience

Compliance: State / Federal Laws

HRIS: Workday, ADP

Safety / Workers’ Compensation

Neogov / IFAS / Laserfiche

Benefits Administration

English / Spanish Translation

Education & Certifications

PHR-CA, Professional in Human Resources for California, Human Resources Certification Institute (HRCI)

SPHR, Senior Professional in Human Resources, Human Resources Certification Institute (HRCI)

SHRM-SCP, Senior Certified Professional, Society for Human Resources Management (SHRM)

Bachelor of Arts, Business Administration, Emphasis in Human Resources Management, California State University Fullerton, Fullerton, CA

Professional Experience


Senior HR Manager 2017 to 2019

Provided HR generalist leadership for start-up distribution center with 500+ headcount (overall workforce of 55K for >4.8K retail stores and ecommerce). Retail stores included Lane Bryant, Justice, Ann Taylor, Loft, and 3 other lines. Provided leadership training in line with company culture and implemented HR processes. Analyzed and recommended improvements in programs, policies, and processes; implemented new ideas and opportunities. Performed labor relations administration. Coordinated processes between distribution centers.

Strengthened leadership team by developing and providing training on HR processes.

Designed and implemented internal talent search process, helping to attract and retain associates.

Trained leadership on how to properly use new Workday HRIS system, resulting in better use of new system.


Director of Human Resources 2015 to 2017

Established and managed HR department that grew to 9 members. Recruited new employees to support fast company growth. Provided employee relations to ensure legal compliance. Implemented pre-employment process and workers’ compensation services with local industrial clinic. Worked with health insurance carrier to renew health insurance plans. Attended strategic cross-functional and executive management meetings.

Ileidis Martinez Page Two

LULAROE, INC. (Continued)

Built HR department for company that experienced epic growth from headcount of 150 to over 1K in less than 2 years while becoming a $1B company in less than 3 years.

Created infrastructure supporting company growth, for recruitment, HR systems, safety, workers’ compensation, and training.

Reduced employee accidents by building company safety department and creating safety committee.

Ensured optimal warehouse and office staffing by establishing productive relationship with staffing agency.


Human Resource Analyst, Recruiting 2014 to 2015

Provided full-cycle recruitment / policy development for various departments, managing over 40 open recruitments in public utilities, general services, parks and recreation, library, museum, and fire. Consulted with hiring managers to determine best hiring strategy. Posted job openings on Neogov system and other websites. Reviewed and forwarded qualified applications to hiring managers and scheduled interviews. Led and assisted peers with recruitment and provided suggestions for continuous process improvement. Provided direction to intern for recruitment projects. Maintained customized reports for departments.

Served as significant contributor to Workforce Development Committee on succession planning, onboarding, and new-hire orientation programs, ensuring new employees were well informed of internal systems.

Facilitated objective candidate selection by training interview panelists on interviewing best practices.

Attracted new talent by performing community outreach and attending job fairs.

Conducted statistical computation for interviews, test scores, and proctor examinations, allowing for up-to-date applicant pool reporting.

CONCORDIA, Rancho Cucamonga, CA

Senior Human Resources Manager 2005 to 2014

Executed daily HR functions, including recruitment, new-hire orientation, benefits administration, employee engagement, safety, workers’ compensation, investigations and policy / procedure development, and exit interviews. Oversaw talent management, training and development, discipline, and recordkeeping. Managed data and analyzed metrics. Processed biweekly payroll using ADP.

Reduced employee and company costs by working with benefit plan broker to select plans at the best cost.

Conducted thorough sexual harassment investigations, ensuring employees understood company’s expectation for maintaining a safe and respectful workplace.

Mentored supervisors to improve employee morale.

Professional Memberships

PIHRA, Professionals in Human Resources Association, Volunteer, 2019 Conference

IE SHRM, Society for Human Resources Management, Conference Planning Committee Member, 2015 - 2018

WIEEAC, West Inland Empire, Employer Advisory Council EDD, Board Member, 2012 - 2015

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