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Inside & Outside sales. Business management. A/p A/r

Lindale, TX
February 24, 2020

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Cara Coppock

*** ******** *****

Hideaway, TX ***71


Hideaway Lake Club Inc. (February 2019-January 2020)

Security Guard

1. Answer residents phone calls and input their guests into computer to allow admittance to gated community.

2. Manage entry to the gated community. Greet residents guest, verify the guest is called into the community, verify the guest has a valid driver's license, and enter the car license plate number.

3. Assist residents with any concerns of suspicious activity, call EMS or other authorities to assist residents in emergency situations, give residents excellent customer service for all inquiries. Help residents with questions about water and trash services, events at the club house (restaurant & golf course), business office and membership information.

Blackstone Steel (February 2012 –June 2018)

Inside Sales

1.Inside Sales and Outside Sales of line pipe for Oil and Gas (increased profit on one order by $16K & $32K on another)

2.Handled customer’s initial inquiry, located & quoted material.

3.Generate purchase orders for material and verify invoices to purchase orders for accuracy

4.Processed order, hire freight for shipment, verify material was delivered to jobsite on time.

5.Maintained customer relationships with exceptional customer service:

oTaking customers on business outings, fine dining, and recreational activities such as the Houston Rodeo & BBQ cook off.

Office Manager

1.Managed all administrative and office duties (answered incoming phone calls & all clerical duties)

2.Maintained and reconciled all bank accounts / credit cards

3.Maintained QuickBooks / Employee payroll and commissions reports for employee sales

4.Managed all accounts payable and receivable for a multi-million dollar company.

5.Worked closely with the bank to maintain line of credit and all other financial aspects of business.

Charles Lee Coppock DDS (June 2005- July 2011)

Business Manager

1.Presented, sold, and scheduled treatment plans for patients.

2.Made financial arrangements using care credit for better patient acceptance.

3.Managed all accounts payable and receivable.

4.Filed and collected insurance claims through e-claims.

5.Managed and trained employees.

6.Computed employee payroll and tax payments.

7.Confirmed all appointments, ran day sheets and made deposits.

Dental Assistant

1.Assisted the doctor with all procedure including composites, crowns, bridges, and full mouth extractions.

2.Assisted the doctor with conscious sedation patients.

3.Impressed for, poured and trimmed diagnostic casts.

4.Clean, sterilized, and maintained all equipment.

5.Ordered dental supplies and controlled P & L.

Starbuck Coffee (January 2004- January 2008)


1.Greet customers with legendary customer service, order taking, making elaborate beverages to the highest of company standard, stocking, cleaning, and maintaining health codes for serving the public dairy products.

2.Help management in ordering product; maintain inventory checks on all products.

Charles Lee Coppock DDS (1999 – October 2003)

Dental Assistant

1.Assisted the doctor with all procedure including composites, crowns, bridges, and full mouth extractions.

2.Assisted the doctor with conscious sedation patients. Impressed for, poured and trimmed diagnostic casts.

3.Clean, sterilized, and maintained all equipment.

4.Ordered dental supplies and controlled P & L.


Graduate of Cy-Fair High School 2001

Continuing Education includes maintaining working knowledge of the following programs: Microsoft Office, QuickBooks, Excel, EZ Dental and Dentrix.

I have had my RDA license but since I changed industries I did not keep it renewed. I can get it current quickly if needed.

Most of my training comes from my on the job experience

oI am a Fast Learner

oI am Self-Motivated with excellent People and Phone skills

oExquisite Organizational Skills


oDirk Griffith, Owner of Geronimo Pipe in Houston, TX (was my direct manager at Blackstone Steel)

Phone: 281-***-****

oAdditional business and personal references on request.

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