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Customer Service Manager

Calgary, AB, Canada
February 24, 2020

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Amanda Richter

**** *** *** *.*.

Calgary AB


Skills & Abilities:

Works well independently as well as part of a team.

Pride myself in completing tasks in a timely fashion.

Enjoys learning new tasks.

Pride myself in providing friendly customer service.


Cashier,Tim Hortons November 2017 to January 2019

Taking customers orders for food and drinks.

Cleaning work area.

Preparing food for customers.

Making orders that customers have ordered.

Closing and all cleaning after close .

Barista, Starbucks October 2016- July 2017

Taking customers orders for food and drinks.

Helping customers ring in iteams on the cash register .

Making coffee for our customers.

Prepping food in food case and for customers.

Cleaning work area and sitting area .

Key Holder/sales ASSOCIATE, PENNIGNTON July 2014 -July 2016

Opening and Closing the store.

Helping clients find the right fit and style of clothing.

Bra fitting when client requests.

Cleaning duties that include dusting, sweeping and other day to day work duties.

Counting tills and deposits.

Using a Pdt to use for receiving stock and markdowns.

PREWRITER, coffee connection October 2013-May 2014

Placing orders for clients through iPad.

Cleaning coffee machines weekly for clients.

Putting away orders.

Cashier, SUPERSTORE August 2011- October 2013

Completed customer transactions.

Worked smoke shop and maintained tobacco products.

Paged customer baggers and price checker.

Price checked.

Maintained a clean work environment.

Worked in Garden center maintaining customer transactions.

Bookkeeping & Accounting, EM services March 2010 – May 2011

Sorted receipts, bills and gas into months.

Some bookkeeping.

Imputing information on charts on the computer.

Assistant. Manager, Showcase January 2009 –June 2010

Helped customers with questions.

Assisted customers in finding product.

Made calls to pre-paid customers.

Completed customer transactions.

Counts, cash deposits and paperwork.

Maintain clean work environment and stock.

Returns and exchanges.


Customer Service certificate.

Front End training program.

Whims 2017


I was the volunteer coordinator for T.A.R.A.S. a reptile organization. Where I arranged food trucks for the expos and offer help to volunteers that I recruited for the expo shows.

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