E-mail: david.chukwuani@ gmail.com
Objective:Having a commitment to efficiency, innovation and quality services, to distinguish myself as being result oriented, making a positive contribution to success and growth of any organization that recognizes and encourages the highest standard of professionalism, competence and hard work.
2013 – 2014 Business development officer at Burgundy Nig Ltd, Lagos
2015 – 2016 Instructor at Straitgate Montessori school Magodo, phase 2 Lagos
2017- 2018 Customer service officer at Star Times TV
Getting new clients and increasing growth from existing customer base.
Been able to study and analyze our competitors thereby grabbing every necessary opportunity.
2018 – Till date Supervisor/Team Leader at Star Times Call Center
Training subordinates on the job line
Motivating my team members
Hiring and training new staff
Good team player
Good computer skills, especially with PowerPoint and excel.
Strong written and oral communication skills.
Sound business judgment in determining what issues need to be elevated to appropriate level of authority.
2019-Till date Data analyst at startimes
Collates and verifies sales of dormant reactivated accounts.
Managing and designing the reporting environment, including data sources.
• Generating reports from single or multiple systems.
• Engages in discussions to identify problems, quantify and improve the quality workflows through data analysis.
• Provides technical supports to maintain existing data processes.
• Prepares Salary and/or bonuses based on Agents performances.
• Through sales analysis sales is being monitored to
see regions doing well and follow up on those not doing well.
2009 – 2013 Ebonyi State University
B.A, English Language & literature
2003- 2009 West African Senior School Certificate Examination
Dennis Memorial Grammar School, Onitsha,
1997- 2003 First School Living Certificate
St. Marks Primary School, Onitsha.
Interest: Reading, Traveling and Movies, music, innovation
Date of birth: 6th October, 1992
State of Origin: Enugu
Marital Status: Single
LGA: Nkanu East
Reference: Available on request