Administrative Assistant Customer Service

Objective

To obtain a position as an Administrative Assistant that will utilize my experience and skills while providing opportunities for advancement to a higher position

Experience

Self – employed

Rideshare

I FEDERAL Leesburg, VA 03/2011 08/2016

11/2016 Present

General Office Worker

Provide support for the processing of forms and applications used in the adjudication process such as providing clerical and administrative support in the processing of N-400 (Application for Naturalization) and I-485 (Application to Register as a Permanent Resident or Adjust Status). ext

DELL PEROYT Atlanta, GA

03/2010 - 03/2011

(GOW) General Office Worker

Provide support for the processing of other forms and applications used in the adjudication process such as providing clerical and administrative support in the processing of N-400 (Application for Naturalization) and I-485 (Application to Register as a Permanent Resident or Adjust Status).

PEROYT SYSTEMS Atlanta, GA

03/2007 - 03/2010

GOW) General office worker

Perform all clerical tasks related to preparing for and conducting Naturalization ceremonies, including the preparation and distribution of Naturalization certificates and the retrieval of documentation from applicants. Contact applicants to schedule dates and times of interviews and naturalization ceremonies. File copies of naturalization certificates and notices in the appropriate alien file.

CHACTAW MANAGEMENT SERVICES

NEW YORK NY 2001/2004

Examine incoming material and code it numerically, alphabetically, or by subject matter. Store forms, letters, receipts, or reports in paper form or enter necessary information into other storage devices. Use bar code equipment to assign numbers/location identifiers to files and use bar code readers to find and retrieve files. Film or scan documents for storage and retrieval. Ensure that new information is added to files in a timely manner and destroy outdated file materials or transfer them to inactive storage. Review files at regular intervals to make sure that all items are correctly sequenced and placed in the designated areas. Conduct searches for missing files or material. Implement changes to the filing system established by supervisory personnel. Request files via DHS automated systems and forward to the requester upon receipt. Photocopy and distribute files as required. Track materials removed from files and ensure the materials are returned.

ATHNA New York, NY

10/1998 - 08/2001

SUPERVISOR

Provide clerical and administrative support in the processing of forms and applications used in the adjudication and adjustment of status of Aliens.

Education

PLAZA SCHOOL OF TECHNOLOGY BERGEN, NJ 09/1997

Training:

Intermediate Excel Training Course April 2002

Scatter Diagram Training Course July 2003

Customer Service Training Course July 2004

Pareto chart Training Course May 2002

Basic Excel Training course April 2001

NFTS Training 2008

NQP Training 2009

Skills

Excellent Organizational and Communication Skills

Reliable

Team Player

Affiliations

Pastor and CEO of The Way of Holiness Church International Lilburn GA

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