R. PAUL ROUSSEL
Jacksonville, NC 28540
910-***-**** - firstname.lastname@example.org
SENIOR IT MANAGER
Senior IT and Development Manager with proven success in managing complex projects and consistently completing delivery on schedule, to requirements, at or under budget. Highly motivated and focused, able to effectively multitask and get things done given available resources and budgets, with proven success of significant monetary savings in development and infrastructure cost. Expertise in strategic planning, developing, and implementing cutting edge information solutions that maximize corporate growth. Highly skilled at merging disparate technologies and personnel into team-centered business units, leading to more efficient and creative solutions.
Areas of Expertise:
“Paul Roussel is an Outstanding technical manager and leader. He is organized, thoughtful, knowledgeable, and flexible. He is an empathetic leader that encourages teamwork and collaboration. He fosters a creative environment where individuals are recognized and mentored while challenged and engaged. I recommend Paul without reservation.”
Micheal Agrillo, Partner/Director of Marketing, 9Round Kickboxing Fitness
“Paul is a detail oriented Program Manager. He is hard charging and focused on accomplishing the mission. Managing project risks is a true strength, and part of his success.”
Grant Beckmann, Vice President, Sorenson Communications
SELECTED CAREER HIGHLIGHTS
Completed 18 month password and security reset project in 90 days quickly reducing identity risk for hundreds of millions of internal and external eBay customers.
Created a benchmark program for a State Agency allowing the State to showcase its modernization efforts to the nation, savings nationally exceeded $20MM.
Increased corporate revenues from $297K to $2.3MM on Legacy Modernization through strategic planning and innovations in project management.
Saved $4.4MM of a $9.8MM budget for client through innovative and collaborative modernization methodology.
Designed and installed a $10MM network infrastructure supporting 15,000 end users.
Affordable Suites of America, Jacksonville, NC 2019 - 2019
Resident General Manager of a 51 Suite Hotel. Management of Housekeeping and Maintenance staff, general book keeping, collection of revenue for suites, credit card and cash transactions. Primarily a long-term residency property for large construction corporations doing major construction projects on Marine Corps Base Camp Lejeune North Carolina.
Global Access, Sandy, UT- Program and Engineering Manager 2016 – 2016
An International Shipping Company that ships for ecommerce and direct sales companies globally. Focus was on the technical aspects dealing primarily with integration of shipping and warehouse management software with these companies. Oversight of project schedules, engineering schedules and policy/governance for the company.
EBAY, Draper, UT - Global Technical Program Manager 2010 – 2016
Management of IT programs for global enterprise applications/systems/platforms for call centers worldwide, overseeing teams of up to 60 and capitol and operational budgets ranging from $250,000 to $12MM, servicing over 10,000 employees globally and Millions of customers.
Planning, budget management, resource assignment and management, live to site, deployment and ramp of centers by region.
Technical knowledge of infrastructure, platforms, Siebel, Citrix, Genesys, Oracle, VPN, Cloud.
Risk management and mitigation, issue management.
MOVE NETWORKS, Lindon, UT – PMO Director 2009 – 2010
Management of PMO Team, Program management for software development and implementation for web television.
Led a team of 30 engineers and Quality Assurance experts in the development of software and hardware for web-based television products.
Created 1st generation web-based television software for streaming live and on demand television for home and commercial use on set top boxes such as ROKU.
MOVE was subsequently purchased by Echostar for expansion and of the proprietary software technology.
Digital Technology International, Springville, UT – Development Team Manager 2006 – 2009
Managed implementation projects valued from $40K to $2MM+; project team staffing, scheduling and management, directed daily operations of staff. Planned, forecasted and administered a $700K budget for development/operations, and oversaw all project requirements for interface development.
Client expectations and communications management, project kick off meeting with clients. Project Plan delivery and client sign off, and delivered interface solutions on time and on budget.
Performed custom code development specification and acceptance, software shipment requests, and interface requirements as needed.
Managed interface development engineering staff of 20+ software engineers, and responsible for hiring new engineering staff.
Audit scheduling, review, delivery, and sign off; implemented projects on time and on budget.
Limelight Technologies, Seattle, WA – Chief Operations Officer 2004 – 2006
Managed and implemented all aspects of corporate modernization to include software and hardware assets, and developing and delivering software.
Directed daily operations for a company with annual revenues of $3MM, and planned, forecasted, and administered corporate budget.
Oversight of all projects and management of all project managers and staff.
Managed outside contracts and negotiations.
Oversight of operations and support staff.
United States Air Force, Biloxi, MS – Senior Program Manager 1979 – 2004
Managed and Implemented all aspects of the network infrastructure and web-based technical training for 31,000 students annually in 60+ career specialties, including budgeting, software and hardware assets, and developing and delivering coursework.
Through advanced planning and the acquisition of critical hardware and software assets from other agencies, successfully saved USAF $13 million over three years in infrastructure costs.
Provided effective leadership, supervision, training, and direction to 218 training specialists, programmers, graphic designers, and instructors.
Planned, forecasted and administered a $1.8 million budget for various network projects.
Managed outside contracts and negotiations for development of web-based training.
Awarded USAF “Best Practices” for innovations in technology for Technical Training.
EDUCATION AND EXPERIENCE
Community College of the Air Force – many technical and academic courses over 26 years. USAF technical training in 4 different career fields, technical training in network infrastructure, software development, program and project management courses.
PMI expertise in project/program management, Agile, Watefall, ISO, network infrastructure, network security, software development methodolgies. People Management.