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Sales Manager

Location:
Chennai, Tamil Nadu, India
Posted:
February 24, 2020

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Resume:

CHARLES.R

Permanent Address: No.*, **th Street, Tansi Nagar, Velachery,, Chennai-42, 720*******. Email: adbyba@r.postjobfree.com

Having exhaustive experience in business development and possessing all the Entrepreneurial skills to run any organization/unit without any supervision.

OBJECTIVE:

A Management position with the responsibilities in sales and marketing and operations, with the other branch administrations in a leading Service/Product sector.

HIGHLIGHTS OF QUALIFICATIONS:

More than 27 year’s successful experience in direct sales of a range of products and services.

A proven track record in Housing Loan environment, by managing Credit, Legal, Technical, and Recovery.

Extensive practical hands-on experiences in sales and marketing.

Motivated and enthusiastic about developing good relations with clients.

More than Five years’ experience as a profit Center Head and Dy. Regional Head.

Core competencies include:

Sales & marketing Team management Channel management

Customer service Distributor management Relationship management

Top Management Administration Operation Entrepreneurship

Possessing the Basic Management qualities are:

Attributes: Integrity-flexibility-open mindedness-trustworthy-unbiased-enthusiastic-imaginative-humorous.

Skills: Communication-listening-motivation-delegation-innovation-training-planning-controlling-influencing.

Knowledge: Staff needs-company policy-product-services-marketplace-competitor- Financial.

PROFESSIONAL ACHIEVEMENT:

Joined in a newly established branch and increased the branch productivity and made the branch as top 5 among 45 branches across country in Housing Loan Company (NBFC)

Maintained delinquency ratio of less than 1%, as a NPA level in Housing Loan.

administered all aspects of daily operations at Branch/Region.

Projected budgets for staffing, expenses business demands, collections and growth in operational areas through business generations.

Motivated staff at each department to extend their best effort in meeting customers' expectations.

developed one MDRT qualified advisor, and ranked No.2 Sales manager in the branch, and TOP 10 Sales manager across country, in Insurance Company.

Responsibilities handled as a Profit Center Head:

Maintain customer relationships.

Sales forecast and Budget preparation.

Event Management

Sales and Marketing

Office Administration

Customer care

Recovery etc.,

Currently Working with : Ceeyen Concepts Private Ltd., as a Business Development Manager- Pan India Operation. from Sep-2019 till date.

MNC Real Estate Website Company

About the Company: Ceeyen.com is professionally managed real estate service provider, helping people to sell, buy, rent and lease properties across India, through best-in-class digital technology pairing with a personalized on-the-ground service, enabled by its innovative and time tested business model.

Ceeyen.com is backed by one of the leading and well-reputed real estate services company, Pacific Union based out of San Francisco, the USA. Pacific Union has been in this field for more than 30 years, and operating across 50+ countries, clocking total sales revenue exceeding $30 billion, 248+ offices, with 10000+ workforces.

Responsibilities: Appointing Franchise across India. In charge for Business Development, Operation, Administration and Recruitment, and day to day operation. As a new start up company, in charge for structuring the corporate hierarchy system, reporting systems, promotions, vendor management, developing the entire organization structure etc.,

WORK EXPERIENCE: CHIEF EXECUTIVE OFFICER

Own business, EJ Music & Art Academy, The Inking, printing, as an Entrepreneur Since 2009 to Aug 2019.

Responsibilities: Handling two different businesses, Music Institute and Printing Press.

Music Institute (EJ MUSIC & ART ACADEMY): Recruiting teachers from well-known sources like Bharatha Natyam teacher from “Kalashetra” and Western music teacher from “Trinity College OF London grade Holder. Martial arts from 8th Don with International Belt holder. After recruiting the tutors, identifying the students for respective arts and crafts with local print media and contacting nearby schools and canvassing about our institutes and attract the students.

Managing Teachers and students, monitoring classes and collection fees and payout for teachers, and institute administration. Handled Business promotion, appointing teachers, students’ admissions, collection and payouts, Institute administration.

PRINTING PRESS :( THE INKING): Offset printing and screen printing, business development by contacting nearby industries for orders, procuring raw materials,

Make sure the quality of the printing and the end product, and timely delivery, follow up the payment within stipulated credit period.

Handling: Business development, Inventory management, quality assessment, timely delivery, ties up with other manufacturer for Multicolor printing orders and maintaining and general administration, payout for the employee, Recovery .etc

Hence, having all the entrepreneurial skills to run the above mentioned businesses successfully.

Worked with Aviva Life Insurance Company India ltd., (Insurance- B2B)

as a Sales Manager- Direct Sales Force, from Nov-2006 to Mar-2009

Responsibilities; Recruiting Advisors, and sourcing business from them. Recruited advisors are from various segments like auditors, housewife, mutual fund agent, retired persons, and young talented fresher.

Handling more than 45 Advisors, motivating, planning, guiding them to achieve their target, and make them to qualify for contest announced by the company quarterly, monthly, annually.

Reduced RTS and attrition level in the team. Maintaining the Business persistency of more than 90%, by prompting the renewals regularly.

2005 Mar to oct 2006 Britt Worldwide India Pvt Limited.,(BWW)

( Event Management- Education – Senior Management -B2B)

Dy.Manager-South.

Company Preview: Britt Worldwide is an MNC, based at US; BWW has over 30 years of business Leadership experience, providing support, training and education to global network of successful entrepreneur in over 80 countries.

Business Development:

Forecasting monthly/annual sales targets and executing them in a given time frame thereby enhancing existing client.

Handling 6 outlets across southern India, and strive them towards the common corporate objective.

Keep track record in movements of the products in the market, and keep updating.

Identifying the new Business Support Materials in the market and launching the same.

Supply Chain Management:

Inventory management, Indent forecast for entire region, stock control and auditing.

Identifying the product life cycle, and categorize them by obsolete and fast-moving etc

Stock maintenance and supply for entire region.

Appointing and co-coordinating with the Cargo/Couriers for timely execution.

Customer Service:

Resolving the queries within stipulated time frame.

Maintaining telephonic etiquette in the region.

Valuing the customer’s feedback and suggestions.

Immediate cure for all the discrepancies raised by the customers.

Maintain a good rapport with existing customer and empowering them with our systems and educations, also maintain the region as a profit making center.

2002 to 2005 Mar. Dewan Housing Finance Corporation Ltd (DHFL).,(Financial services-Middle Management- Home Loan –B2C)

Branch Manager. Pondicherry

Responsibility and Accountability:

The core responsibility is making the branch and 2 service centers as a Profit Making Centers, which includes Business Generation: Generating new files thru marketing persons and business executives with planned Marketing strategy. And motivate the sales persons to withstand in highly competitive environment.

Accountability:

Credit Appraisal: In credit appraisal responsibilities includes recommendations, Sanctioning, scrutinizing (like employment verification) and other back office formalities includes documentation, filing, docket preparation, assignment of policies (collateral), PDC management etc., In technical and legal part assist with the technical person to visit the site and coordinate with panel advocate for legal formalities related with credit. In recovery, assist with the recovery officer and lawyer to take up an action for chronicle defaulters, if any.

Apart from this, regular other branch administration, budgeting, forecasting for business and other expenses, maintain infrastructure of branch and 2 service centers as a profit centers etc.,

1999 to 2002 HDFC Loan Shoppe (DSA), Chennai. (Financial Services – Direct Marketing -B2C)

Manager-Retail Assets.

Responsibilities:

The main responsibility is Business generation, thru 45 executives selling HDFC -Retail Assets Products such as Housing Loan, Car Loan, Two-wheeler Loan, Consumer Loan, and Personal Loan. Motivating the sales persons to achieve their targets, and controlling the manpower -turnover.

1995 to 1999 Finecom Communications Pvt. Ltd., (Telecom – Office automation – Channel Sales -B2B)

(BPL distributor) Chennai. Manager-Marketing.

Responsibilities:

Heading the Marketing and selling Office Automation, Telecom product- BPL telephones thru dealer’s network, both Institutional and retail dealers and selling BPL EPABX thru direct marketing.

1993 to 1995 Prakruthi Financial services Pvt. Ltd., (BOA-Retail Asset-Car Loan- Financial Services – Direct Marketing -B2C)

(DSA-Bank of America) Chennai .Sr.Sales Executive.

Selling Bank of America Car loan to all the corporate and other individuals thru direct marketing.

1991 to 1993 Eureka Forbes Ltd. Chennai. ( Consumer Durables- Direct Sales- B2C)

Sales Representative.

Selling Aqua guard Water purifier thru door-to-door, direct sales. Here I have learnt the hardcore direct sales experience..

EDUCATIONAL QUALIFICATIONS:

B.Sc. (Botany) from Madras University,

Post Graduate Diploma in Marketing Management from Madurai Kamaraj University.

M.B.A Marketing from Annamalai University

Date of Birth & Age: 11/9/1969, 50 yrs.

Technical Qualifications:

Advanced Training in Graphic Designing from Apollo Computer Education Ltd., 2009., (Photoshop, Illustrator, InDesign)

Two Days Entrepreneurship Development Programme on Digital Marketing organized by “Ministry of Skill Development and Entrepreneurship, Government of India., 2017.

Teacher for Western Classical Music, Keyboard, Plectrum Guitar, Preparing students for “TRINITY COLLEGE OF MUSIC LONDON” grade Exams. From 2009.

Taking Classes for IIT-Madras, as L-tap coach for Western Music, since 2015

On contract basis.

Charles.R

Date:



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