Shannon Bentley
Mobile: 720-***-****
Email: adbxzr@r.postjobfree.com
Address: ** * *** *****
Byers CO 80103
Objective:
Highly motivated professional with over 16 year's experience managing effective and goal orientated departments. Demonstrate a passionate and dedicated work ethic that has initiated promotions in positions and has proven the ability to provide exceptional contribution to any organization. Produce dramatic increase income and decrease risk. Possess a comprehensive background in risk, lending, policies and procedures along with proventing fraud with the proven ability and skills to do so. Consistently have a can-do management organizational abilities, great leadership, customer service, creative abilities to produce bottom-line results. Job Experience
Conoco Lead Shift March 1998 - July 2000
Shift Lead which included covering shifts, trainer of new employees, made schedules, ordered items needed from vendors along with great customer service skills!
Lyft Driver October 2018 -
Safe and skilled driver
FFCU Assistant Lending Manager/Head Underwriter
January 2001 - June 2017
ESSENTIAL DUTIES/RESPONSIBILITIES: Assists in training, planning, coordinating and evaluating the performance of lending services. Assists in evaluating policies and procedures, recommending revision of and implementation of new policies and procedures, ensuring the loan department is compliant. Underwrites an array of consumer, mortgage and CUDC loans for all branches that are not auto approved, within established policy limits. Reviews auto-approved loans when necessary. Escalates loans to AVP Operations/VP Operations or Loan Committee as necessary. Ensures that underwriting goals and loan standards are being met as it pertains to approvals, loss ratios and turn-around time for decisions. Oversees and manages the daily CUDC Indirect Lending program, ensuring that turn-time goals are met and underwriting standards are followed. Monitors volume and makes recommendations to achieve volume goals. Responsible for coordinating dealer relations with Branch Managers, AVP Operations, and CUDC. Gathers information for Branch Managers, AVP Operations and VP Operations and assists in preparing and maintaining charts, graphs and reports pertaining to loan statistics. Collaborates with the Branch Managers to assure proper handling of procedures and work routines affecting lending and for the improvement of the organization. Reviews and recommends departmental needs with the Branch Managers and/or AVP Operations. Serves as the primary liaison between Centennial Lending (or other mortgage vendors) and FFCU for the day-to-day processing and approval of mortgage loans. Ensures that operations are conducted in accordance with established credit union policies and with legal and regulatory requirements. Keeps employees informed about credit union developments, new policies and procedures. Works with the Risk Management department for member loan extensions, workouts, or other special circumstances. Uses feedback from Risk Management/Loss Prevention to recommend changes to underwriting policies and procedures. Assists AVP/VP of Operations with maintaining compliance knowledge and adhering to regulatory standards. Resolves account problems and provides information to members. Completes CTRs for cash transactions exceeding $10,000. Provides CTRs to the BSA Compliance Of cer for review, ling and records retention. Monitors and reports suspected money laundering, structuring, or other suspicious activity by completing the Internal Report of Suspicious Activity form.
Project Details
Project Title: Loans PQ
Description: Implementation of Centralized Lending Duration: 2 Year's
Role: Second In Command Of Implementation
Team Members: 3
Education
Institution:Centennial Lending
Major: Business Lending School
Percentage: 100
Year of Passing: 2017
Institution:Strathmore's Who's Who Worldwide
Major: Woman Of Excellence For Her Preservation And Dedication In Her Profession
Percentage: 100
Year of Passing: 2017
Institution:Kiowa High School
Major: High School Diploma
GPA:
Year of Passing: 1997
Field of Interest
Skills
Strengths
Researching new Policies, Regulations
and Laws
Manager Responsibilities
Data Entry
SKILLS AND ABILITIES: Ability to
operate personal computer keyboard,
read computer screen and printouts,
input data and type at least 40 words
per minute. Ability to communicate
with members and other employees
verbally, in writing and on the phone.
Ability to detect and trace errors and
make necessary corrections. Ability to
perform basic math skills such as
addition, subtraction, multiplication
and division. Ability to compute rate,
ratio and percent. Ability to identify
problem areas in the department and
make independent decisions to
resolve problems that relate to
standard operating procedures.
Communicates resolved/unresolved
matters to management. Requires
conceptual skills, which involve the
ability to see the organization as a
whole and to understand how various
functions of the organization
complement one another, how the
organization relates to its
environment and how changes in one
part of the organization affect the rest
of the organization. Requires human
skills that build cooperation within the
organization. Requires the ability to
communicate, lead, motivate and
manage individuals and groups.
Requires the ability to interact and
consult with the management team in
planning. Ability to perform well
under stressful situations, and handle
escalated complaints while remaining
calm. Problem-solve to devise win-win
situations when there is a con ict.
Ability to recognize and follow credit
union structure, goals and chain of
command.
Great Organization Skills
Customer service
Quick Learner
Self Motivation
Hobbies
References
Name:More References Upon Request
Title:
Phone Number:
Email Address:
Name:Kenneth Levine
Title:Owner
Phone Number:720-***-****
Email Address:
Name:Bruce Frank
Title:Custom Home Builder
Phone Number:720-***-****
Email Address: adbxzr@r.postjobfree.com
Personal Details
Date of Birth :03/06/1980
Gender : Female
Marital Status : Married
Nationality : Caucasian
Languages Known : English
Declaration
I hereby clarify that information provided above is true to my belief and knowledge.
Place : Arapahoe County
Date : 08/23/2019
(SHANNON BENTLEY)
Detailed oriented
Big monster trucks
Classic rock n roll
Harley Davidson Bikes
Driving
Spending time with my husband and
daughter
Drag Racing
BMX Bike Racing