PROFESSIONAL EXPERIENCE
CUSTOMER CARE SALES EXECUTIVE
CAAD designing institute India, Palakkad.
Managed the marketing and sales activities for 4 stores
Implemented store promotional activities and coordinated with team members to create promotional displays to attract new clients
Demonstrated leadership skills by directing team members to ensure price change execution and store price integrity
Identified and sourced props, fabrics, hardware and lighting; maintained a budget and negotiated with suppliers of visual materials
Trained new staff and ensured team utilize in store marketing and and sales promotions.
Coordinated promotional events throughout the year and reached out to potential customers through advertisement
Visited stores to coach in-store visual merchandising or sales teams to interpret the guidelines and train them in the execution of the marketing concept SALES ASSOCIATE &BILLING
Rabba Fines Foods Canada, Toronto
Trained and supervised the work of over 50 members of staff
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Coordinates work activities among departments.
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. OTHER WORK EXPERIENCE
Certified Sales Associate& Billing
Rabba super market – Domino’s pizza Toronto, ON
Provide prompt, efficient and courteous customer service
Maintain a clean, customer friendly environment in the store MUHAMMED SUHAIL KOLKATTIL
38 LOWTHER DRIVE, CORNWALL,PEI
647-***-**** ***************@*****.***
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Complete customer transactions on an electronic cash register CORE COMPENTENCIES AND SKILLS
Strong computer skills – intermediate to advanced level use of the Microsoft Office suite of programs
Possess G driver’s license
Excellent critical thinking, problem-solving skills, and initiative to proactively identify and resolve problems and issues
Able to work to work in a team setting and resolve conflicts efficiently
Superior attention to detail, strong organizational and time management skills
The ability to meet deadlines and demonstrate leadership skills
Able to work flexible hours; including evening s and weekend
Proficiency in the use of Microsoft Software packages
Ability to prioritize for results
Effective time management skills
Innovative thinking power
Digital marketing expertise
Social media strategist
VOLUNTEER EXPERIENCE
National Cadet Corps
Participated adventure sports like para sailing, trekking, river rafting
Riffle shooting
Social work such as, Tree plantation, Anti Dowry Rally, Anti Leprosy Drive, AIDS Awareness Rally,
Blood donation
Social awareness campaign
Secretary
Student Federation of India India, kerala
Coordinated blood donations camps across the city by communicating with the church members
Utilized the budgets to organize various events, health awareness and other seminars for the students in the locality
Conducted Mega events, which resulted in over 2000 visitors during festivals
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EDUCATION
International Business Management Post Graduate Diploma 2018
St. Clair College Toronto, ON
Human Resource Management 2019
St. Clair College Toronto, ON
Bachelor of Commerce in Business Administration
MES Kalladi college, Mannarkkad