adbxvw@r.postjobfree.com Phone: 860-***-****
Ricky Davis
Summary:
Skilled professional with experience in leading teams to achieving excellent results as
demonstrated in annual event planning for hosting events. Well organized, effectively manages priorities and handle multiple tasks simultaneously. Effectively communicates with all levels of management within the work industry, public speaking and retail.
Accomplishments
Eight years of experience with Comcast Cable
Helped create and implement Quad Corner
Assisted with development of “FUN Committee
Received Team Spirit Award
Executive Producer for High End Fashion Shows
Executive Producer for Children’s Fashion shows for children (6-12)
Received City of Hartford Proclamation from the Mayor’s Office March 2011 (Ricky Trendy Day March 19th)
Received City of Hartford, CT Official Citation from Mayor’s Office March-2014
Wardrobe Stylist/Personal Shopper
Event Hosting
FNL Leadership Program (Nordstrom)
Professional Experience
Saks Fifth Avenue (NYC) 4/19-Present
Style Advisor (Alexander McQueen)
responsible for driving sales and profit in my identified area of business and supporting the overall store performance.
responsible for delivering an exceptional customer experience and building a strong relationship with my clients
get things done by engaging in high level teamwork and flexing my interpersonal skills.
an expert communicator, with the special ability to build strong business relationships beyond your immediate team.
a natural problem-solver, who is also intuitively analytical and creative
understanding the value of being proactive and solution-oriented
Personal Stylist 3/18-3/19
Nordstrom Men's Store (Columbus Circle NYC)
Opened up the new store
Build long-lasting relationships and create a loyal customer following by selling to customers through Personal Stylist appointments and contacting them when new product comes in that you think they’ll love.
•Stay up on the latest trends in all areas of fashion so you can create complete looks for your customers—from head to toe.
•Tell it like it is in the dressing room by giving honest feedback and guidance to customers on style and fit.
Assistant Manager (Men's Shoes) 2/17-3/18
•Being all about your team — from recruiting, hiring and training, to developing and motivating them. You’ll lead by example how to set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day.
•Using your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store and individual productivity goals.
•Partnering with the merchant team to ensure you have the merchandise your customers will love.
•Ensuring the department stays “runway ready” by maintaining merchandising and presentation standards through stocking, re-merchandising and straightening throughout the day.
•Sharing your knowledge and excitement about the lasted in men’s fashion — from sharp suits and trendy ties to stylish sportswear and cozy outer wear — with your team and customers.
•Building long-lasting relationships and creating a loyal customer following by actively selling on the floor, in addition to your managerial duties.
Assistant Manager (Men's Clothing/Furnishings/Sportswear/Rail) 1/15-2/17
•Being all about your team — from recruiting, hiring and training, to developing and motivating them. You’ll lead by example how to set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day.
•Using your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store and individual productivity goals.
•Partnering with the merchant team to ensure you have the merchandise your customers will love.
•Ensuring the department stays “runway ready” by maintaining merchandising and presentation standards through stocking, re-merchandising and straightening throughout the day.
•Sharing your knowledge and excitement about the lasted in men’s fashion — from sharp suits and trendy ties to stylish sportswear and cozy outer wear — with your team and customers.
•Building long-lasting relationships and creating a loyal customer following by actively selling on the floor, in addition to your managerial duties.
Interim Manager (Handbags/Accessories) 12/15-1/15
•Achieve department volume and productivity goals by developing and executing a business plan
•Manage salespeople to meet or exceed their Sell More, Make More goals
•Develop salespeople to build a bench of future leaders
•Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example
•Coach salespeople to build and maintain personal trade
•Teach salespeople to act as fashion and product knowledge experts for the customer
•Partner with regional merchandiser to ensure the customer receives the best quality, value and selection
•Ensure merchandising and presentation standards are met
•Identify, recruit and hire top sales talent
•Maintain an active floor presence and achieve personal sales per hour goals
•Ensure accurate inventory management and achieve shrinkage goals
Assistant Manager (Indi/ViaC/Collectors) 9/15-12/15
•Being all about your team — from recruiting, hiring and training, to developing and motivating them. You’ll lead by example how to set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day.
•Using your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store and individual productivity goals.
•Partnering with the merchant team to ensure you have the merchandise your customers will love.
•Ensuring the department stays “runway ready” by maintaining merchandising and presentation standards through stocking, re-merchandising and straightening throughout the day.
•Sharing your knowledge and excitement about the lasted in men’s fashion — from sharp suits and trendy ties to stylish sportswear and cozy outer wear — with your team and customers.
•Building long-lasting relationships and creating a loyal customer following by actively selling on the floor, in addition to your managerial duties.
Personal Stylist 5/15-9/15
•Build long-lasting relationships and create a loyal customer following by selling to customers through Personal Stylist appointments and contacting them when new product comes in that you think they’ll love.
•Stay up on the latest trends in all areas of fashion so you can create complete looks for your customers—from head to toe.
•Tell it like it is in the dressing room by giving honest feedback and guidance to customers on style and fit.
Inbound Sales Representative–Comcast Cable, Berlin, CT Oct 2006– Sept 2014
Consistently met and exceed projected monthly goals- (Cable, High Speed Internet, Telephone, and Home Security).
New Hire Mentor
Supported new sales agents with guidance to provide excellent customer service and meeting sales metrics.
Floor Support
Supports floor when management is in meetings or offsite by being visible to agents through mobility, IM, and email.
Fun Committee
Creating and generating ideas and incentives to enhance sales performance
Quad Corner
Helped create and manage store within the department where agents can purchase food, Ipads, etc.
Customer Service Representative–Comcast Cable, Berlin, CT May 2006 – Oct 2006
Assisted customers with escalated billing and technical issues while maintaining metrics (sales goals, adherence, etc.)
Floor Support
Supports floor when management is in meetings or offsite by being visible to agents through mobility, IM, and email.
Education
Virginia State University, Petersburg VA. 2001-2003
High School Diploma– Hartford Public High School, Hartford, CT 1999