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Manager Front Office

Location:
Qibla, Kuwait City, Kuwait
Salary:
180
Posted:
February 23, 2020

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Resume:

HAKEEM MOHAMMED SANAS

Address : Blk. * Street. ** Bneid Al Gar Kuwait

Contact No: +965-********

Whats App: +94-779******

Email Address: adbxvk@r.postjobfree.com

Passport No : N4487472

Transferable Visa

Permanent Address:

Main Road No 175 Madampe

Chilaw Sri Lanka

Objectives:

To work an organization were by acquired skills training and broad diverse Work experience can be used in full capacity to fulfill the objectives of the organization while also achieving personal and professional growth. The position prefers as challenging position which suites for my experience and knowledge Educational Attainment:

High school subject 9 Ordinary level grad Pass 2008

High school Advance Laval Pass 2009 – 2011 2 C 1 S

British College of institute spoken English

Courses : American College Srilanka

Work Experiences:

Maalu Maalu Hotel & Resort Sri Lanka.

Worked as a Housekeeping Room Attendant from January 2012 to May 2013. 1 Year

Narcissus Hotel & Residence Saudi Arabia Riyadh. Worked as a Housekeeping Room Attendant from MAY 2013 to August 2015 3 Year

Ezdan Hotel and Suits Tower 4 Doha QATAR.

Worked as a Housekeeping Supervisor from Aug 2015 to Oct 2016 1 half Year

The Kingsbury hotel and spa Colombo Sri Lanka

Housekeeping Team Leader 2016 Oct– 2017 Oct 1 Year

Youth club Madampa Srilanka

Le Royal Hotel Kuwait 2017

Present Work

Le Royal Hotel Bneid al gar

As Housekeeping floor and public area Supervisor

Le Royal Tower Kuwait City

As Housekeeping floor and public area Supervisor

Strengths:

Good communication

Positive attitude

Leadership qualities

Hard working

Time punctuality

Time Management

Key skills and qualifications:

Microsoft Word, Excel, Power Point, and Internet.

Hotel Opera System and omega systems

Good communication skills

A tactful and diplomatic manner

Highly organized and detail –oriented.

Resolving problems using good judgment.

Can work well in stressful, high pressure situations

Ability to motivate and manage staff

Strong customer service skills

The ability to keep calm under pressure

Always having a professional appearance and attitude. Certificates & Professional Rewards

Received Maalu Maalu Hotel & Resort Recommendation Later.

Narcissus Hotel & Resident Award for best team work Achievement Certificate and Gold Coin. Nov 2014

Narcissus Hotel & Resident Employ of the Month Certificate March 2015.

Narcissus Hotel & Resident Housekeeping Recommendation Later

Ezdan Hotel Gust Commendation (TRIPADVISOR) Certificate. February2016

Ezdan Hotel ECOLAB Chemical Successful Training.

Lost and Found Appreciate Later.

AIIT AutoCAD and spoken English Certificate

Rules and Responsibilities:

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Responsible to make daily mention task sheet

Coordinates work activities among departments.

Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Inventories stock to ensure adequate supplies. Issues supplies and equipment to workers.

Makes recommendations to improve service and ensure more efficient operation.

Prepares reports concerning room occupancy, payroll, and department expenses.

Performs cleaning duties in cases of emergency or staff shortage.

Attends staff meetings to discuss company policies and patrons' complaints.

Establishes standards and procedures for work of housekeeping staff.

Communicate with the Housekeeping Desk regarding the rooms status Coordinates work activities among departments.

Developed Standard service procedure to provide the better service. Collecting the guest feedback and improve the servic

Hotel Housekeeping OPERA EXPESS System. Responsible to make daily reports and send to the EX.HK

Responsible for floor supervising Time in time out. DND, MUR and send to the HK Supervisor

Communicate with the Front office department regarding the rooms Personal Information:

Nickname : Sanas

Age : 27 yrs. Old

Date of birth : 27.07. 1992

Religion : Islam

Marital Status: Single

Languages Known: English, Tamil, Arabic and Hindi (Good ) Character Reference:

Aiman Zaky

Hotel Manager

Le Royal Hotels

Mob: +965-********

Maas Dilshan Brantha Nerlito P.Sampinit

Hotel Manager Le Royal Express sharq Assistant Housekeeper Le Royal hotels Housekeeping Executive Manager Le Royal Hotel Mob: +965-******** Mob: +965-********

Hameed

Front Office supervisor

Le Royal Hotel

Mob +965-********

Florentino Edra (Philippians) Aruna Santha

adbxvk@r.postjobfree.com Housekeeping Senior Supervisor Housekeeping Executive Manager Ezdan Hotel and Suite Narcissus Hotel and Residence Doha, Qatar

Saudi Arabiya Riyadh Mob : +974********

+639*********

Declaration:

I, Mohamed Sanas hereby declare that the above mentioned information is correct as per my best knowledge and I bear the responsibility for the correctness of the above mentioned particulars. M.Sanas .

Applicant’s Signature



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