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Manager Management

Cairo, Cairo Governorate, Egypt
February 23, 2020

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[Al-Rehab, New Cairo, Cairo, Egypt] · [+20-128-***-****]

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Brought in to define and implement the complete Credit and A/R function of a Portfolio +4000 contract. Revenue contribution is SR 9.4 Billion, involved in daily strategic planning with management reporting to the CFO. Led a staff of 28 in the Credit function process as well as Accounts Receivable, cash application, Journal and reconciliation adjustments in an order to cash atmosphere.


JULY 2010 – MARCH 2019

MANAGER - CORPORATE CREDIT CONTROL, bupa arabia, saudi arabia

Develop a particular credit policy along with of the company’s credit policy for key & Mega accounts segment in order to link their subsidiaries with its own credit limit facility and automate the same logic by implementing it through our system.

Amending Credit Policy Manual according to market changes & updates.

Reduced DSO from 60+ days to 32 days and over 90 days from 15% to 2% of total Receivables.

Reconciled over SR 150M in Aged Receivables wherein contributing to positive financial standing and reduce the BDP by 50%.

Calculated monthly cash collections forecast and quarterly cash collections goal for department incentive program.

Watch list of high-risk accounts through graphs and excel spreadsheets.

Reduced delinquent accounts on 45 day aging by 15% no longer accruing for bad debt.

Implemented electronic invoicing, statement & auto allocation which reduced overhead cost by 35%.

Developed application with the IT department to enable client web access & SMS to overdue clients.

Designed & Developed Month End reports for Management on DSO, BDP, LDR, over 90, top 10 accounts, collection performance, ageing analysis.

Directs, coordinates and plans the activities of the credit function units (credit, receivable, collection, allocation and LDR).

Responsible to approve or deny credit memo and refund requests received from the team.

Maintain a very strong relation with our external direct customers and brokers, in addition of building a very good relation with internal customers (sales, membership, claims,IT, CS) through SLAs.

JULY 2005 – JUNE 2010

SENIOR CREDIT CONTROLLER, Bupa Arabia, saudi arabia

Review on a daily basis the AR Report and identify customers for suspension where they have infringed the Credit Control Policy.

Ensure the suspension warnings and suspensions are given to customers as per the Credit Control Policy.

Ensure that no customers are warned for suspension or suspended where payment has been received.

Ensure the key Finance excel files are up to date and accurate at all times:

Monitor the held reimbursement claims cheques report to ensure the system is not holding cheques for clients which should not be held.

Introduce an error log for tracking Caesar System errors, membership errors and statement problems for resolution.

Monitor the daily debtors reports for identification of (old) and (invalid) contracts with unsettled balances.

Assist the FD in identifying KPIs for the function and thereafter the measurement and improvement of these KPIs.

JULY 1995 – JUNE 2005

FINANCE MANAGER, sleep high, suadi arabia

Performed cost management activities in accordance with the company procedures and work instructions.

Provided the top management with commercial information through estimating and budgeting, interpretation of costing information, variance analysis, trending and forecasting.

Supported the top management to ensure costs are controlled within budget and authority, and that cost control is maintained from inception to completion.

Proactively identified changes that have a commercial implication and ensured that cost changes are tracked and reported through the trend process.

Prepared and presented cost information to management.

Performed or coordinated the performance of pricing structure development and application to take offs derived quantities, quantity assumption and cost allowances.


MAY 1990

B.SC. OF COMMERCE, Cairo University


Project Management Professional – PMP

(GISBA Consultants - W.L.L.)

Breakthrough Managers Training Program

(Protraining – Training Consultant)

Presenting Financial Data

(Leap to Success – Training Consultant)

Bullet Proof Manager – by Crestcom

Decoding Financial Statement - EY

Communication & Influencing Skills

Leading with Emotional Intelligence

UP your service Passion – Course 100

AML - (Anti-Money Laundering)

IFCE - (Insurance Foundation Certified Exam)

Advanced Communication Skills

Team Building Course – Spearhead Training

Introduction to Cost and Management Accounting (ICMA)

Oracle System

Microsoft Office (Excel - Word - Access)

Lotus 123 & Lotus Notes

Introduction to Computer Science, DOS Operating System, Windows NT

English Language - British Council & Berlitez


Certified Credit Analyst CCA - ( American Academy of Financial Management AAFM)

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