Endah Melanson

Office Administration & Management

587-***-****

Executive Assistant

adbxg7@r.postjobfree.com

General Receptionist

Office Administrative Professional

Highly competent and organized Office Professional with senior level experience successfully managing, coordinating, and supporting best-in-class administration and office support services in dynamic working environments. More than 5+ years of experience in the customer service industry, focusing in office and records management, financial administration, clerical and receptionist duties. Strategic, analytic, and innovative approach in effective communication, leadership, problem-solving, managing risk, and adapting to the changing nature of the office administrative industry. Excellent time management capabilities with a strong ability to fulfill all executive administrative duties. Thrives in a cross-functional environment and working on tight deadlines without sacrificing quality of work or relationships. Energetic professional with a strong ability to develop, nurture and maintain client relationships to ensure overall client satisfaction. Quick learner and can adapt and implement new procedures and process to maximize efficiency and productively, related to business goals and financial objectives.

Core Competencies

Administration & Clerical Duties

Client-Service-Focused

Office Maintenance & Coordination

Exceptional Interpersonal Skills

Organizational & Time Management

Accuracy & Exceptional Attention to Detail

Professional Experience

January 2020 – Present Avmax Aviation Calgary, Alberta

Production Administrator

Contract

Work with Lead Hands and Project Managers to ensure time and attendance is accurate and approved in a timely manner.

Create and maintain spreadsheets for vacation requests and crew attendance within the Production department; track and update as required.

Take and distribute meeting minutes from daily morning Production, Safety and Lead Hand meetings; create and distribute agendas for upcoming meetings as required.

Prepare project status reports for internal and external distribution.

2019 The City of Calgary Calgary, Alberta

Maintenance Administrator – Calgary Housing Company

Contract

Provided daily administrative and clerical duties for the Calgary Housing Maintenance Division.

Supported leaders with project support, data tracking, and administrative tasks.

Provide fill administrative support, prepare documents and presentations for clients as requested.

Responded to telephone and written enquiries from staff and external clients.

Maintained and prepared reports/trackers as required.

Processes and verified receipts, forms and other documents.

Assisted with reports and daily data entry.

Administered and maintained work orders and ensured records were up to date.

Established and maintained effective and confidential records and filling systems (electronic).

Opened and closed work orders within the maintenance system.

Verified and reconciled invoices and timesheets.

2018-2019 Jan-Pro Calgary, Alberta Office Administrator/Executive Assistant

Maintained office services by organizing operations and procedures, controlling email correspondence, organizing office moves and approving office supply orders.

Prepared all monthly office reports for management review.

Assisted the President with daily administrative tasks including calendar preparation, composing and preparing internal and external correspondence, meeting notes and arranging travel plans.

Maintained a high level of organization and prepared meeting agendas.

Performed various administrative tasks such as printing, folding and stuffing envelopes.

Tracked, recorded and invoice companies consumable supply sales to Franchises.

Managed outlook calendars, inbox, events, tasks and contacts.

other work experience

2018 Waterworks Technologies Inc. Calgary, Alberta

Administrative Assistant

2017-2018 Canadian Corps of Commissionaires Calgary, Alberta

Front Desk Security/Receptionist

2017 Alberta Motor Transport Association (AMTA) Calgary, Alberta

Administrator & Receptionist

Contract

computer skills

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Project Applications

Adobe Acrobat Programs

QuickBooks, LandRite

JD Edwards

Network Drives

AbaData, AccuMap

GeoScout, Wellman

academic credentials

2018-Present Athabasca University Online

Bachelor of Management

The Bachelor of Management program explores the broad, critical perspective of management in public and private organizations and the knowledge to a make immediate and meaningful contributions in a variety of management and leadership roles. By focusing on the general management of resources, markets and human potential, this degree allows for the potential to explore and pursue careers in a broad range of private, public, and not-for-profit settings.

2016 Southern Alberta Institute of Technology Calgary, Alberta

Energy Asset Management Diploma (EAM)

The Energy Asset Management program targets the business side of the oil and gas industry. Gained knowledge of all functions/disciplines within the industry including asset management lifestyle, agreements, and energy life cycle processes. Program focused on: Mineral Land Management, Surface Land Management, Well and Faculties Asset Management, Joint Venture and Operations Accounting.

2009 Kartini University Surabaya, Indonesia

Bachelor of Law

2002 Brawijaya Polytechnic Malang Malang, Indonesia

Accounting Diploma

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