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Customer Service Front Office

Location:
Del Rosario, Pampanga, Philippines
Salary:
20,000 to 25,000
Posted:
February 22, 2020

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Resume:

STELLA G. MORTON

adbxfn@r.postjobfree.com

+639*********

PROFILE

● Highly motivated to continue building a successful career in hotel or office management, I am a friendly, outgoing person who enjoys a fast-paced, customer-facing environment.

● A team player, I have excellent interpersonal skills and enjoy working in dynamic and challenging environments, always willing to collaborate with, and help, my colleagues to solve problems and achieve success as a group.

● I am self-organised, analytical, independent and very quick to learn and take-on new skills. I like to hit the ground running, and have always been able to become productive quickly, with the minimum amount of handholding, operating with meticulous attention to detail and proven ability to meet deadlines, often working under significant pressure.

● Highly computer literate, I am competent with Microsoft Office tools (Outlook, Excel, Word, PowerPoint), as well as bespoke applications as required by the companies I have worked for.

● Exceptional communication and customer engagement skills, with a proven ability to manage conflicting priorities and achieve success in a collaborative manner. EDUCATION & CERTIFICATIONS

● Secondary School:

St. Columban High School, graduated March 3, 1997 Labrador, Pangasinan, Philippines

● Tertiary School:

LYCEUM NORTHWESTERN UNIVERSITY (undergraduate 1999) Tapuac District, Dagupan 2400 Pangasinan Bachelor of Science In Accountancy

● Vocational Course:

Philippines Woman’s University, (graduated March 10, 2014) Bread and Pastry Production

CAREER HISTORY

Royal Palm Orchid Country Club, Yishun, Singapore (Dec 2017 – June 2018

● Receptionist, Front Office Administration

● Responsible for managing on-line and telephone reservations and customer queries.

● Creation of party quotations, office administration, using Microsoft Office.

● Managing data persistence and security to company systems. Italianies Restaurant, Selangor, Malaysia (June 2015 – May 2016) Receptionist, Hostess

● Management of on-line reservations and assisting with customer service.

● Direct customer greeting and relationship engagement. Widus Hotel, Pampanga, Philippines (Sept 2014 – May 2015 Assistant Pastry Chef

● Baking and Plating.

AICBL HONG KONG Community Basketball League (Dec. 2018 - August 2019)

● Admin assistant

● Updating roster, statistics for the players, recap and marketing

● Accounting and wages

PERSONAL DATA

Nationality: FILIPINO

Date of Birth: Nov 19, 1980

Marital Status: Divorced

Address:

● Block 37, Lot 28, District 4, PandacaquiMexico, Pampanga 2009



Contact this candidate